Search Cottages in Central United States

"HORROR SHOW HOTEL DONT STAY! front desk girl (name was a wine name LIKE KIAYANTI or similar) didnt give us the room type or view we paid for/downgraded us. Upon entering room noticing the view & ELEVATOR shaft LOUDNESS i immediately called front desk got her was told to come down for CORRECT room. got to desk she said that I physically entered room she couldn’t switch room because me entering meant I occupied it & they would need to re-clean it. Said I had to stay in THE WRONG room for at least 1 night. I was in the room for less than 2 minutes nothing disturbed. SO I asked for a manager; he told me he they were sold out WHEN I MADE a huge fuss loud where others in line could hear me the correct ROOM appeared & they moved me. Apologized SAID her giving me a lesser room than what I paid for was an error. Hmmmm The floor we got moved to 9th had a slice of Chewed PIZZA on floor in hallway for 3 days & TINY pool had more dirt & paint chips in it than water. BIGGEST ERROR we came back to ROOM from a day of sightseeing & housekeeping left our room door ajar the entire day after cleaning it. NOT just unlocked BUT AJAR - OPEN to the public. I went down to front desk the assistant manager CLAUDIA GONZALEZ was the rudest most unprofessional/unsincere hospitality worker I have ever spoken to. no sense of urgency for our belongings no sense of sorrow for the situation no concern if item were missing. security did a report. BUT Have not heard from HOTEL since regarding situation."

"Ice machine situation is very lacking "

"Large breakfast selection, a couple of complimentary apps and music in the afternoon. Great location walking downtown."

"Staff was extremely friendly. Very clean hotel. Close to Airport. Great restaurants in the hotel. The brunch was wonderful. Make sure to try their french toast (dipped in frosted flakes) Was told not to walk around in that area at night….during the day was fine. I would stay there again."

"Great place right in the center of everything downtown Nashville. Huge rooms, well stocked kitchen, comfortable bed, very nice toiletries. Easy to get in and out. The only thing that I didn’t like was low water pressure and AC (difficult to adjust). Having said that, I still highly recommend the place and would stay there again. "

"The only downside is the elevator waiting time for higher floor. But the staff was super friendly!"

"Friendly helpful staff. Room larger than expected. Cold filtered water available by elevator. Great location."

"Room was properly prepared. Tv could be bigger but the tv channels and stream were great. And WiFi great too next time trying the bistro downstairs"

"Absolutely excellent property!! Loved the stay! So clean! So comfortable! Breakfast was fabulous!! Thanks to an amazing staff who made the stay wonderful! Looking forward to coming here again!"