Alva hotels from RM224

"Amazing hotel, looks lovely from outside to minute you walk inside. "

"Staff were fine, room was fine though it had a funky smell to it. They were accommodating - just a shame about the room and the noise from others staying."

"Standout was the staff who were excellent, so helpful and friendly. The room was great. No food available but staff booked us a table at a nearby eatery. Ideal for a short walk to visit the Kelpies. Location is on a trading estate but easy access to road network for onward travel."

"Great venue, very good service, definitely recommend!"

"Room was clean and comfortable. Decor needs a freshen up. Stain on carpet, marks on walls and curtains. Issue with toiletries, spoke with staff who were helpful but the lack of toiletries should not affect a guests' stay. "

"Staff were friendly. Easy parking. Food amazing. Great location. Brilliant value "

"Breakfast had a large selection. Room was very clean and fresh Tea and coffee with biscuits too was great . "

"The front desk and restaurant staff were amazing and had excellent customer service! They truly made our stay enjoyable. The rooms were nice and clean. The beds were very soft, clean, and comfortable. Both rooms had a bathtub/shower but 1 drain was clogged enough to fill above our feet while having a shower. And although it was cold outside, the rooms were very hot and it was difficult to cool them down even with the radiator turned off and windows open. We would stay again as it was a decent price and although we weren’t able to use the spa/pool facilities, they looked fantastic. We did plan to swim but were told our 13 year old child couldn’t swim past 8pm. That didn’t work with our late 7pm arrival. The cleanliness of the hotel and the customer service of staff is why we rated our stay a 4/5. "

"Our room was clean but it was cold. We couldn’t work out how to use the aircon/heating. It was a pleasant change to find a bath and not just a shower. Went through to the lounge for a light snack. The supervisor was great. It was really busy but he was very accommodating. Overall the staff were lovely - checking in and at breakfast. Would stay here again. "