Hotel Mesra Haiwan Kesayangan di Alton

"A great place to stay and eat when away with work. Nice rooms and staff who went out of their way to help and provide a good experience"

"Although I was expecting a feature room with the four poster bed, the allocated room wasn’t bad and big enough for my family. Unfortunately, the welcome and interaction from the manager on duty when we arrived after a wedding nearby wasn’t the greatest. We had checked prior about check in times and were told it was 24 hours, so wasn’t expecting the resistance we got when we arrived. We told the manager on duty we were guests and needed to check in - he seemed rather confused and defensive about...

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"it was excellent"

"Great place well enjoyed!"

"Truly beautiful, historic and well located."

"I didn’t realise upon booking that the hotel has no A/C throughout, my room was 27 degrees, woke up at 2 am due to it being red hot and went and sat near reception as it was around 10 deg lower than the room, there was a free standing fan in the room which looked like it had done a few rounds with Mike Tyson, then just to top it off the fridge didn’t work at all, and when we reported it nothing was done. For £180 for 2 people for 1 night I could have stayed somewhere with a/c, a swimming pool &...