6/10
Beautiful rooms and lovely location but this place is crying out for a proper, visible hotel manager.
It feels like the hotel has lost its manager as the venue seems to lack direction, was quite grubby in places (mildew around the pool, randomly stacked cheap plastic chairs that didn’t need to be there, structures in the parking area falling down). The chef must have left too, our evening meal was extremely poor.
Fazenda Nova could be absolutely lovely but seems to be in a period of decline at the moment.
Little things like help with your luggage (it’s a very long walk from the carpark), welcoming service at the bar etc. would really change the mood of the hotel. The staff there are very pleasant but lack the proactivity and passion one would associate with a boutique hotel of this price.
Justin
Menginap 3 malam pada Jul 2025