10/10 Cemerlang
Lorena
Mengembara bersama keluarga
27 Mei 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hilton Alexandria Corniche is a wonderful hotel, 10 stars. My 5 days stay was full of great service from the moment I stepped in until my check out. The pool service staff is wonderful in special Kawther Ahmed, I can only say she is simply wonderful and provides excellent service to the guests using the pool, same with the life ward, this young boy pays close attention to whats happening and makes kids to feel welcomed by providing pool toys, specially making sure they are safe. The Spa service is above and beyond, I had a 1 hour massage and a Marrocan Bath plus a .5 hour massage. The only downgrade is the timing for massages, I am a fibromalgia patient, and I need at least 90 minutes massage in order to feel pain relieved. However, Habiba Tamer made sure those 60 minutes were worty, and gave me one of the bests massages ever. I felt very relaxed and achy relieved.The restaurant in level B2 is delicious, the whole restaurant staff can't be more attentive, and the chefs in special the evening buffet chef is wonderful. The service in overall is exceptional. Excellent service, excellent hotel, excellent room service, clean, and stocked. Definitely I will be coming back for sure, and staying in this marvelous hotel.
Lorena
Menginap 3 malam pada Mei 2024