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Tru By Hilton Albany Crossgates Mall

Property class: 2.5

Choose dates to view prices

Close to Crossgates Mall, Tru By Hilton Albany Crossgates Mall provides a free breakfast buffet, a free manager's reception and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a fireplace in reception and a gym.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is RM480
RM550 total
includes taxes & fees
7 Sept - 8 Sept

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 2 Queen Mobility Accessible W/Roll-In Shower

A hotel room with two beds, a desk with a chair, a television, and a window with a view of greenery.

2 Queen Mobility Accessible W/Roll-In Shower

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A modern hotel room with a bed, desk, chair, and a TV.

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Microwave

A hotel room with a bed, desk, chair, and a window with a view of greenery.

Room, 1 King Bed, Microwave

9.2 out of 10
Wonderful
(37 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Microwave

A hotel room with a bed, a wooden table, a hanging clothes rack, and a blue ironing board.

Room, 2 Queen Beds, Microwave

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mobility Accessible, Microwave

A modern hotel room with a large bed, a desk with a chair, a television, and a window with a view of trees.

Room, 1 King Bed, Mobility Accessible, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Hearing Accessible, Microwave (Hearing)

A modern hotel room with a large bed, a desk with a chair, a television, and a window with a view of trees.

Room, 1 King Bed, Hearing Accessible, Microwave (Hearing)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Hearing Accessible, Microwave (Hearing)

A modern bedroom with a large bed, a small bedside table, and a walk-in closet.

Room, 1 King Bed, Hearing Accessible, Microwave (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Mobility Accessible, Microwave (Roll-In Shower)

A hotel room with a bed, a wooden table, a hanging clothes rack, and a blue ironing board.

Room, 2 Queen Beds, Mobility Accessible, Microwave (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

A hotel room with a bed, a wooden table, a hanging clothes rack, and a blue ironing board.

Room, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

8.4 out of 10
Very good
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, desk, chair, TV, and a window with a view.

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Albany, Tru By Hilton Albany Crossgates Mall is connected to a shopping centre. Travellers eager for a bit of culture can stop by Palace Theater, while those who have shopping on the agenda may want to visit Crossgates Mall and Colonie Center Mall. Looking to enjoy an event or a game while in town? See what's going on at MVP Arena, or consider a night out at Colonie Center. Enjoy the great outdoors with mountain biking, horse riding and hiking/biking trails, or hop on a bike for hire nearby and explore all the area has to offer. Visit our Albany travel guide
Map
1651 Western Avenue, Albany, NY, 12203

What's nearby

  • A modern building with illuminated windows at night, surrounded by trees and a well-lit pathway.
    University at Albany
    5 min drive - 3.6 km
  • Crossgates Mall
    3 min walk - 0.3 km
  • Funny Bone Comedy Club
    6 min walk - 0.6 km
  • Regal Crossgates
    10 min walk - 0.9 km
  • Colonie Center Mall
    8 min drive - 6.1 km

Getting around

  • Albany International Airport Station
    9 min drive
  • Albany, NY (ALB-Albany Intl.)
    9 min drive

Restaurants

  • Dunkin'
    3 min drive
  • Dave & Buster's
    7 min walk
  • McDonald's
    4 min drive
  • Maggie McFly’s
    6 min walk
  • McDonald's
    7 min walk

About this property

Tru By Hilton Albany Crossgates Mall

  • Hotel near Crossgates Mall
  • You can look forward to a free breakfast buffet, a free manager's reception and dry cleaning/laundry services at Tru By Hilton Albany Crossgates Mall. Free in-room WiFi is available to all guests, along with a fireplace in reception and a gym.
  • Other perks include:
    • An indoor pool
    • Free self-parking
    • Express check-out, a vending machine and a computer station
    • A banquet hall, a billiards/pool table and a TV in reception
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 96 rooms feature comforts such as premium bedding and air conditioning, as well as perks such as free WiFi.
  • More amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and baths or showers
    • Smart TVs with premium channels
    • Microwaves, free infant beds and heating

Similar properties

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  • Pool
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  • Restaurant
  • Air-conditioning
8.4 out of 10, Very good, 1,008 reviews
The price is RM496
RM568 total
includes taxes & fees
23 Aug - 24 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2018
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • Microwave

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Tru By Hilton Albany Crossgates Mall have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at Tru By Hilton Albany Crossgates Mall?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Tru By Hilton Albany Crossgates Mall on 7 Sept 2026 start from RM480, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru By Hilton Albany Crossgates Mall pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru By Hilton Albany Crossgates Mall?

Self-parking is free at this property.

What time is check-in at Tru By Hilton Albany Crossgates Mall?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Tru By Hilton Albany Crossgates Mall?

Checkout is at noon.

Where is Tru By Hilton Albany Crossgates Mall located?

Situated near the airport, this hotel is within 2 miles (3 km) of Crossgates Mall, Bob Ford Field at Tom & Mary Casey Stadium and Albany NanoTech Complex. University at Albany and Albany Pine Bush Preserve are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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