2/10
When I checked in the front desk clerk told me I had to pay $10 cash to park. I asked him why and he said because we booked through Expedia. After I paid my aunt asked him again why we had to pay $10. He told her for tax. He said since we booked through Expedia we had to pay him $10 for tax. We dropped off our belongings in the room and went to dinner. When we returned to our room I pulled the curtains shut and noticed 2 bugs fell. I smashed 1 of the bugs then got a better look at the 2nd bug and noticed it was a cockroach! I pulled the corner of the sheet bed up to look at the mattress and saw black specks! Shined a light on it to get a better view and saw crusty black and white flacks…. Then another cockroach ran out from the sheet. We grabbed out bags and went to the front desk. I told the clerk we were leaving because of the cockroach’s and I wanted my $10 back. He offered to place us in a “premium room”. I asked if it came with premium cockroaches because they travel and this place is infested. He returned my $10 cash. I asked for a refund and he said he could not refund my stay. I’m requesting a refund. We contacted on to our destination over 4 hours away.
AMY
Menginap 1 malam pada Jul 2025
