Unwind at Waterfront Whitsunday Retreat, a serene oasis in the heart of a shopping district. Close to Port of Airlie and Airlie Beach Lagoon, this upscale aparthotel offers a tranquil garden, an outdoor pool with sun loungers and pool umbrellas, dry cleaning/laundry services, car rentals on site for easy exploration.
Located in Airlie Beach, at Waterfront Whitsunday Retreat is in the city centre and near the beach. Port of Airlie and Coral Sea Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Conway National Park and Conway West Conservation Park. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and mountain biking nearby. Visit our Airlie Beach travel guide
This smoke-free aparthotel features an outdoor pool, conference space and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and limo/town car service are on-site. Each apartment provides a Smart TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences, such as a dryer and an electric kettle.
At Waterfront Whitsunday Retreat offers 6 accommodations, which are accessible via exterior corridors and feature DVD players and espresso makers. Rooms open to balconies. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
24-hour return airport shuttle on request for a surcharge
Limo/town car service
Car hire
Free self parking on site
Extended parking on site
Limited on-site self parking
Kitchen
Cookware, dishware, and utensils
Electric kettle
Espresso maker
Freezer
Full-sized refrigerator/freezer
Hob
Microwave
Toaster
Dining
Champagne service
Dining table
Bedrooms
Pillowtop mattress
Premium bedding
Bathroom
1 private bathroom
Designer toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Window screens
Entertainment
50-inch Smart TV with premium cable channels
DVD player
Netflix
Streaming services
Outdoor areas
Balcony
Barbecue grill
Garden
Outdoor furniture
Picnic area
Terrace
Laundry
Dry cleaning/laundry service
Dryer
Laundry detergent
Laundry facilities
Work spaces
1,615 square feet of conference space
Laptop workspace
Climate control
Air conditioning
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Concierge services
Daily housekeeping
Free international calls
Free local calls
Free long-distance calls
Guidebooks
Iron/ironing board
Limited-hour front desk
Luggage storage
Meal delivery service
Phone
Porter/bellhop
Proposal/romance packages
Restaurant dining guides
Safe
Safe at front desk
Tour and ticket assistance
Wedding services
Location highlights
In a rural location
In a shopping district
In the city centre
Near a health/beauty spa
Near the bay
Near the boardwalk/promenade
Near the marina
Things to do
Bicycle rentals nearby
Boat tours nearby
Ecotours nearby
Fishing nearby
Golf lessons nearby
Golfing nearby
Health club (partner property) nearby
Hiking/biking trails nearby
Jet skiing nearby
Kayaking nearby
Motor boating nearby
Parasailing nearby
Rafting nearby
Sailing nearby
Scooter/moped rentals nearby
Scuba diving nearby
Segway rentals/tours nearby
Skydiving nearby
Snorkelling nearby
Water skiing nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
2 floors
6 units
Access via exterior corridors
Built in 2006
Cleaning products are eco-friendly
Garden
Property does not allow children
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 25
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 9 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Airport shuttle fee: AUD 25 per person (one-way)
Early check-in fee: AUD 25 (subject to availability)
Late check-out fee: AUD 25 (subject to availability)
Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have any lifts
Pool access available from 8:00 AM to 9:00 PM
Children 17 years old and younger are not permitted at this adults-only property
Property is also known as
Waterfront Whitsunday
Waterfront Whitsunday Retreat
Waterfront Whitsunday Retreat Airlie Beach
Waterfront Whitsunday Retreat Hotel
Waterfront Whitsunday Retreat Hotel Airlie Beach
Whitsunday Retreat
Whitsunday Waterfront Retreat
At Waterfront Whitsunday Retreat Airlie Beach/Whitsunday Islands
at Waterfront Whitsunday Retreat Aparthotel
at Waterfront Whitsunday Retreat Airlie Beach
at Waterfront Whitsunday Retreat Aparthotel Airlie Beach
Frequently asked questions
Does at Waterfront Whitsunday Retreat have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM.
How much does it cost to stay at at Waterfront Whitsunday Retreat?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at at Waterfront Whitsunday Retreat on 9 Mar 2026 start from RM628, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is at Waterfront Whitsunday Retreat pet-friendly?
No, only service animals are welcome at the property.
How much is parking at at Waterfront Whitsunday Retreat?
Self-parking is free at this property.
What time is check-in at at Waterfront Whitsunday Retreat?
Check-in start time: 2:00 PM; check-in end time: midnight. Early check-in is available for a fee of AUD 25 (subject to availability).
What time is check-out at at Waterfront Whitsunday Retreat?
Checkout is at 11 AM. Late checkout is available for AUD 25 (subject to availability).
Does at Waterfront Whitsunday Retreat provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of AUD 25 per person applies.
Where is at Waterfront Whitsunday Retreat located?
Located in the heart of Airlie Beach, this aparthotel is within a 10-minute walk of Port of Airlie and Airlie Beach Market. Boathaven Beach and Airlie Beach Lagoon are also within 15 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
at Waterfront Whitsunday Retreat Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.2
Location
8.2
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 99 out of 215 reviews
10 - Excellent
99
Rating 8 - Good. 63 out of 215 reviews
8 - Good
63
Rating 6 - Okay. 31 out of 215 reviews
6 - Okay
31
Rating 4 - Poor. 11 out of 215 reviews
4 - Poor
11
Rating 2 - Terrible. 11 out of 215 reviews
2 - Terrible
11
Reviews
10/10 Excellent
Anthony
20 May 2024
Liked: Cleanliness, property conditions & facilities, communication
Awesome stay, very helpful staff….
Anthony
Stayed 1 night in Feb 2024
10/10 Excellent
Hannah
16 Jun 2024
Liked: Cleanliness, room comfort, communication
Great ! Will stay again
Amazing place to stay. Comfy, clean, great staff couldn’t ask for more
Hannah
Stayed 7 nights in Jun 2024
10/10 Excellent
Pauline
15 Aug 2023
Liked: Cleanliness, room comfort, communication
Very happy helpful staff. Such a beautiful room and very clean. Comfortable bed. Highly recommend staying here. Great location
Pauline
Stayed 2 nights in Aug 2023
10/10 Excellent
Paul
19 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Brenda and Tina were friendly and super helpful. Close proximity to port of Airlie and all the local shops, food, activities. Wonderful, easy experience. Would definitely come back. Thank you!
The room was very clean and the staff where very helpful will be going back to stay again and in a perfect location a short stroll to the Main Street
Anthony
Stayed 3 nights in May 2025
10/10 Excellent
Georgette
18 Apr 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely and comfortable stay here, would recommend:) thanks
Georgette
Stayed 1 night in Apr 2023
10/10 Excellent
Janely
17 Mar 2023
Liked: Cleanliness, property conditions & facilities, communication
Had a great stay, comfy, relaxing space and conveniently close to everything
Janely
Stayed 2 nights in Mar 2023
10/10 Excellent
Ninette
4 Dec 2023
Liked: Cleanliness, property conditions & facilities, communication
Absolutely stunning and close to everything.
Ninette
Stayed 1 night in Dec 2023
10/10 Excellent
Terrence
14 Jul 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel and in great condition close to everything
Terrence
Stayed 5 nights in Jul 2023
10/10 Excellent
Joshua
5 Feb 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
My partner and I loved our stay here! Our room was amazing
Joshua
Stayed 3 nights in Jan 2023
10/10 Excellent
Jeannie
12 May 2023
Liked: Cleanliness, room comfort, communication
Awesome stay beautiful location.
Best find on our month in Australia.
Jeannie
Stayed 2 nights in Apr 2023
10/10 Excellent
Sarah Michelle
27 Sept 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Thank you for having us! Great location and pool is awesome
Sarah Michelle
Stayed 1 night in Sep 2022
10/10 Excellent
Brendan
3 Dec 2023
Liked: Cleanliness, property conditions & facilities, communication
Private, well-maintained boutique accommodation.
Brendan
Stayed 2 nights in Nov 2023
10/10 Excellent
Verified traveller
16 Oct 2022
Liked: Cleanliness, room comfort, communication
Room was larger than expected with an out door spa ground level, really nice pools with mountain views.
Verified traveller
Stayed 1 night in Oct 2022
10/10 Excellent
Raymond
29 Sept 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay at this beautiful property, easy check in also great service from the property host. Highly recommend this place to anyone. 😁👍
Raymond
Stayed 1 night in Sep 2022
10/10 Excellent
Scott
23 Jun 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall quality was excellent we were also able to upgrade to the penthouse
Scott
Stayed 3 nights in Jun 2023
10/10 Excellent
John
4 May 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked everything about The Waterfront: pool, apartment, staff, location, view, bed. I would book this property again in a heartbeak. Brenda & Sarah were a bib help booking tours also. Thanks!
John
Stayed 4 nights in Apr 2023
2/10 Terrible
Jason
20 Nov 2023
Liked: Communication
Disliked: Amenities
Overpriced $150 to $180 a night, maximum, furnishings are old and tired.
Only good was spacious.
Jason
Stayed 1 night in Nov 2023
6/10 Okay
Robin
2 Jan 2023
Liked: Amenities, communication
Staff were friendly and location was great but the price paid was too expensive for the unit.
Robin
8/10 Good
Levi
24 Apr 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great size room, plenty of space for two people to spread their belongings out and relax. Big tv. Great kitchen space with everything you need. Spa bath on balcony is a great touch. 5 minute walk to main stress. only let down for the room was quality of mattress, wasn’t the worst mattress but definitely due for an upgrade.
Terrible, $300 a night for a room that had a thick coating of dust on every surface, and is well overdue for renovation or even basic maintenance. Our bathroom sink drain had its own life forms growing due to lack of sanitary care, along with black scum stains in the toilet, floors showing signs of black mould forming in areas as well as a shower that had been poorly repaired with a second floor that was spongey and oozed mould and unpleasantries during showering. We planned to cook in our room, but was left watching the butter set in the pan due to lack of function from the stove. Advertised with a spa, one of the jets fell out on first use, lucky we are DIY minded and re secured it. Bed time was the equivalent of inhaling a mouth full of dryer lint due to the poorly cleaned bedding, with a nice view of it drifting into the air under the modern LED lamps. The quality standards advertised for this hotel are definitely not being followed and even after cutting our holiday short by 3 nights, no longer being able to tolerate dust allergies and health concerns from the state of the bathroom, the discounted price we were eventually offered from our complaint to staff was still robbery for the state of accommodation provided. DO NOT STAY HERE!
Alan
Stayed 7 nights in Jun 2022
10/10 Excellent
Karin
25 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Es ist ein traumhaftes Apartment. Es ist alles da, was man benötigt. Der Ausblick vom Balkon ist fantastisch. Die Stadt ist zu Fuss wunderbar zu erreichen. Dort befinden sich eine Reihe von guten Restaurants und auch Bars.
Karin
Stayed 2 nights in Oct 2023
2/10 Terrible
James
25 Apr 2022
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Positives.
Nice view, helpful maintenance man and a less than ten-minute walk to the shops and eateries.
Negatives.
Not on the Waterfront.
Dirty, poorly maintained what seemed to be since 1960’s.
Site manager not on site and whinged she was overworked and that was reason (and covid) why she could not get staff to clean and change bedding and towels. Beds and towels were only changed twice, and fresh towels brought up by the maintenance man once.
No room cleaning, Curtain clips missing, Lounge TV close to the ceiling and uncomfortable to watch.
Extreme and constant road noise and no balcony blinds to shade the Eastern sunrise.
Balcony spa full of debris, not working and no instructions.
Master bedroom had walk in No-robes. There was a chest of drawers and nowhere to hang garments. The maintenance man helpfully made a hanging rail using two milk crates, planks of wood and a top rail. We used that for the 5 days.
James
Stayed 5 nights in Apr 2022
4/10 Poor
Ingmar
22 Dec 2021
Liked: Communication
Disliked: Property conditions & facilities
Leaking aircon, leaking toilet
Ingmar
Stayed 1 night in Dec 2021
8/10 Good
Michele
14 Oct 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property wasn’t far from the Main Street , so a very easy walk . Property is a bit out dated but very comfortable to stay .