Hotel Dekat Air Terjun Esopus

"Rooms were clean property was dated."

"The entire place smelled like marijuana, cigarette smoke, or fragrance to try and cover up the other smells. They are using the hotel for over flow of section 8 housing so there are homeless people all around the property and in the hotel. There were people doing drugs outside the hotel and no staff member did anything about it. I did not stay and asked for a refund where the staff was very dismissive. I ended up getting a refund from Expedia. I would not recommend this facility and do not...

"Not a cheap place ! Let’s start with the smell - strong marijuana smell, and we were traveling with 11 yers old kid. Not family friendly. The room wasn’t clean, everything outdated. We couldn’t close the bathroom door all the way. Misleading advertising. The website stated there is a free breakfast and free Wi Fi. Well, none of that. “ Free breakfast “ was coffee and hot water. No toasters, no bread. None. “ Free Wi Fi” is only if you sign up for a membership, if not you have to pay. And more…...

"We stayed in the cabin, very spacious, clean, the bed is so comfortable. The staffs in the center are very friendly and helpful."

"We had to have a late check in and they accommodated us and were so friendly. The staff was amazing!!"

"Clean room, staff was helpful"

"The lady at the front desk was very helpful and nice."

"First Lady at the desk was rude and dismissive from the start and straight up walked away without saying anything. This then turned into a 25-30 minute wait with nobody at the front desk to assist. When the lady eventually came back, she had an even crappier attitude. The second guy (Kevin) was a not much better…. After a two hour and half hour delay to get our room, the lock was busted and when we told him about it he suggested we just use the arm bar on the door (the one that allows partial...