Hotel Dekat Agawam Town Hall

"We prepaid for the room. We arrived at 11PM, tired after a long drive, and they had no room. We waited a long time while the night desk clerk cleaned a room. The room wasn't very clean."

"The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

"Breakfast was cooked perfectly. Coffee not too strong not too weak. All the staff we encountered were very polite. Check in was a little had to understand because of the accent. Bar/restaurant closes a 11pm, just as we walked in from a concert. Nothing within walking distance was open at that time to eat."

"PARKING WAS FINE-DID NOT USE BREAKFAST"

"Clean room good staff"

"Room is clean and recently updated. Staff was extremely helpful and kind. Parking is easy and free. Did not have breakfast or eat at the hotel. "

"Staff was nice. The foid was only so so, but it is usually that way with this type of hotel "

"Best place to stay"

"This is a perfect hotel for pets . There’s plenty of room to walk around "

"Stayed for a quick night away. We arrived late and the staff was incredibly friendly. Clean property with easy parking. "

"Breakfast was exceptional. We couldn’t have been happier during our stay."

"Good stay "

"Tbh rough times "

"Front end very rude need to be replaced "

"Brava, to all the staff here"

"Toilet doesn’t flush and not fixed properly to next day "

"The facilities need some updates. The breakfast made my husband and I sick. The electricity went off during March Madness. Would not stay again."