Servis Apartment di Afrika Selatan

"Goed"

"Amazing stay, five star Enjoyed , Clean, environment and good people"

"Staying at BlackBrick Bedfordview was unpleasant. I booked two rooms for 3 night. In both rooms the locks on the doors weren't working and the sheets had not been changed / cleaned after the previous guest checked out. I complained to management. The locks were fixed but the sheets were not changed throughout my 3-night stay. I will never book or stay there again."

"Our travel companion had a medical emergency and I had to cancel. Unfortunately the rate was non refundable. So we didn’t get to stay there. They should implement more flexible rates. "

"Ellipse has a fantastic location right next to Mall of Africa, and the aparthotel itself was very nice, but poor internal communication significantly hurt the experience. Check-in was confusing since I received no prior instructions, and despite arriving after the 3:00 PM check-in time, I had to wait in the hallway while housekeeping finished up. Later, I was granted an extra hour for late checkout (12:00 PM) because I was unwell, but management failed to notify staff. Housekeeping knocked at...

"Staff at check in desk and management are extremely rude. They take pictures of guests without consent and discuss them in group chats. We unfortunately saw this on a device that was left unattended in front of us. Apartments were filthy. Not good if you have allergies or OCD. Had to move multiple times and still weren’t happy with the cleanliness. Balconies never get cleaned. Thick layers of dust. Housekeeping didn’t come 3 Days in a row. Towels and sheets hardly ever get changed and...

"I did book online, there was nowhere mentioningabout the visitors request policy. I Di chck in at the reception and no one told me about it. I only came to find out when i was expecting visitors and did not allow them in..... This is not legal and other custpomer joined me at the reception to compain about the same"