Kid Friendly Hotels in Aci Castello

"The staff were very helpful. The room was nice but bring your slippers because the floors are tiled. Location was great but some of the towels were quite thin and the toilet could use a little more attention."

"Room not clean, bathroom in particular. Air con did not work. Need investment as very dated "

"We had superior room with terrace, sea view and was perfect, better in real then on the picture, clean. Breakfast okey. Staff very friendly and helpful. Area nice, 20 minutes drive to centre. "

"The room is pretty small being a twin room and there is even smaller bathroom and we have problem getting boiled clean water because they did not give the kettle , instead there was a coffee machine which was extremely difficult to operate and the cups provided the paper ones were very, very small. As a result we have to buy water bottles from outside to fill the coffee machine. The staff were okay , one gentleman on arrival gave us the wrong message that we were already billed when it was not the case and we were billed at the end when we checked out . Not a big deal but we kept looking at our credit card and bank statements to check whether it was already done or not which was a bit of a waste of time and unnecessary, one of the girls at the reception kindly gave us a small bottle water so that was appreciated. Overall it was okay but it would do with a bit more space to put things on like toiletries in the bathroom and also the roof off restaurant was costly and the view wasn’t that brilliant anyway."

"I booked triple room and I am happy with the size of the room and beds. However, the food in the hotel is not good. It’s also pricy. It took us some time to find the room because the room number is not listed anywhere so we had to ask the person who work in the hotel. There are no restaurants around that area, which disappointed us, when I booked it from Hotel.com, it says 4 mins walking to the beach, I imagined there would be tourists and restaurants around the area. "

"All good"

"Clean room (and huge), friendly staff, great room service food! "

"The hotel is very good, very clean. Fantastic view from the breakfast room on the fourth floor. The service is very polite. I appreciate the freshly squeezed orange juice. One thing that surprised me was that when checking out, I was told that I had used the mini bar, which was not true."

"Room was beautiful, and the staff was lovely!"