Accra City Hotel

Property class: 2.5

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Reviews

7.6 out of 10
Good
Mini golf, a garden and a playground are just a few of the amenities provided at Accra City Hotel. Guests can also expect to find a bar, a business centre and a restaurant.

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Room options

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Showing 27 of 27 rooms

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  • Sleeps 4

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  • Sleeps 4

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  • Sleeps 4

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  • Sleeps 4

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  • Sleeps 4

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double standard

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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  • Sleeps 4

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double superior

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

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  • Sleeps 4

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  • Sleeps 6

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  • Sleeps 6

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  • Sleeps 6

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  • Sleeps 6

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  • Sleeps 10

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  • Sleeps 10

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Standard Room Single use

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

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  • Sleeps 1

View all photos for Superior Room single use

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Superior Room single use

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

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  • Sleeps 1

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  • Sleeps 8

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  • Sleeps 8
  • 1 Queen Bed

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  • Sleeps 4

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twin standard

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

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  • Sleeps 4
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About the area

Osu Klottey, a neighbourhood in Accra, is home to Accra City Hotel. Shoppers can check out Accra Mall, while everyone can enjoy the natural beauty of Labadi Beach and Teshie Beach. Travelling with kids? Consider Centre for National Culture and Accra Arts Centre. Visit our Accra travel guide
Map
Barnes Road PO BOX 12720, Accra, Accra Region

What's nearby

  • National Theatre of Ghana
    7 min walk - 0.6 km
  • Makola Market
    12 min walk - 1.1 km
  • Kwame Nkrumah Memorial
    14 min walk - 1.2 km
  • Independence Square
    19 min walk - 1.7 km
  • Accra International Conference Centre
    3 min drive - 1.5 km

Getting around

  • Accra Intl. Airport (ACC)
    16 min drive

Restaurants

  • Mövenpick Ambassador Hotel
    8 min walk
  • Royal Garden Chinese Restaurant
    3 min drive
  • The Deli Restaurant Movenpick Ambassador Hotel
    6 min walk
  • Kempinski Executive Lounge
    13 min walk
  • COCOBOD Confectionery Shop
    15 min walk

About this property

Accra City Hotel

  • Family-friendly hotel located in Osu Klottey
  • Consider a stay at Accra City Hotel and take advantage of mini golf, a garden and a playground. A bar, a business centre and a restaurant are available to all guests.
  • Other perks at this hotel include:
    • An outdoor pool
    • Bike hire, an electric car charging station and a vegetable garden
    • A porter/bellboy, a water dispenser and a gift shop
    • A lift, a 24-hour front desk and meeting rooms
  • Room features
  • All 186 rooms boast comforts such as air conditioning, as well as perks such as high-speed Internet and free newspapers.
  • Extra amenities include:
    • TVs with cable channels
    • Recycling and housekeeping

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The price is RM144
RM263 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • Electric car charging station on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Mini golf
  • Outdoor pool
  • Playground

Family friendly

  • In-room cot
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot

Bathroom

  • Hair dryer

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Free daily newspapers
  • Recycling
  • Water-efficient showers

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed

Children and extra beds

Children are welcome
Cots are available on request at the property

Payment types at the property

  • Mastercard
  • American Express
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Does Accra City Hotel have a pool?

Yes, this property has an outdoor pool.

Is Accra City Hotel pet-friendly?

Yes, pets are allowed at this property.

Where is Accra City Hotel located?

Located in Osu Klottey, this family-friendly Accra hotel is within a 15-minute walk of National Theatre of Ghana, Centre for National Culture and Accra Arts Centre. Makola Market and National Museum of Ghana are also within 15 minutes.

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Reviews

Accra City Hotel Reviews

7.6

Good

7.8

Cleanliness

8.0

Location

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 18 out of 106 reviews
Rating 8 - Good. 51 out of 106 reviews
Rating 6 - Okay. 26 out of 106 reviews
Rating 4 - Poor. 10 out of 106 reviews
Rating 2 - Terrible. 1 out of 106 reviews

Reviews

Verified review

6/10 Okay

Great for an overnight stay.

I was traveling to the U.S. and had to overnight in Accra. Novotel was clean, staff friendly, and the food tasty (although the room service a bit slow).
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

In need of upgrade - staff very pleasant

This hotel needs a general upgrade. On arrrival the TV, wifi and safe did not work properly. By the time I left the TV had been repaired and the wifi was a little better than before. Novotel must understand that a good wifi connection is essential for business travellers. We don't necessarily enjoy meeting each other in the bar and loby area because our wifi connection keeps fading in and out in our rooms. On the plus side the staff were very pleasant. The only downside was refusing a late check out because the "hotel was full" - ordinarily I would accept this, but as they did not clean my room before 2 - 3 pm each day I could not see how it mattered. The food was reasonably priced and the breakfast better than expected.
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The airport transfer service was good and also the buffet breakfast. The air conditioning unit in my room was very loud and the room felt a little bit damp.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

voyage d'affaire

l'emplacement au centre de Accra mais proche aéroport, les chambres propres et le personnel accueillant. Très bon hôtel pour les voyageurs d'affaire
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel at the City Centre

Stayed at Novotel for business visit. Staff very friendly. Room a bit stuffy but very clean. Food variety was super! Close to all facilities
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice hotel in the city centre

I spent 5 nights at Novotel and loved it.The only thing I had a problem with was the staff.They were not very hospitably, they never used to greet.The staff were highly unfriendly but food was good and room was very clean.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not good

Sinc with former resident hair... beth needed serious repairs, bufe was with big variety but not tasty
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Safe Bet Accra

Service levels have improved in the restaurant. The pool/bar area always a nice place to relax and reply to emails. Internet works better as well. Found out that they will refurbish the hotel soon. Only gripe is that you have to grab a taxi to go anywhere interesting and the taxi's based at the hotel rip you off.
Verified review

4/10 Poor

Disliked: Property conditions & facilities

très délabré pour le prix/ crappy place!

Comme les quelques autres grands hôtels de Accra, celui-ci est cher. En plus d'être cher, le Novotel est aussi une demi-ruine. Tout y est vieux, usés et mal-entretenus. Le style est démodé (a-t-il jamais été beau?), très bon-marché et racommodé de partout (quand les choses ont été racommodées). Ce n'est pas vraiment ce qu'on attend pour plus de 200€/la nuit. Le meilleur de cet lieu est sans doute la machine Nespresso au petit déjeuner.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Rent og fint, gode senger, god frokost, ingen mygg eller andre kryp. Alt en trenger for et jobopphold.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable, ideal for business, friendly service

excellent location for business and great service. the food is lovely and varied and the wifi connection fair.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel Accra City Centre

I was in Accra for an exam and that is what I was preoccupied with. Also I stayed for only one night, but the little time I spent was pretty good.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would go back..

Had a really enjoyable 2 night stay here for a work trip. Friendly staff and even bought 2 of the paintings hanging in the lobby!
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel im Zentrum

Brauchbares Hotel im Zentrum, Preis Leistungsverhältnis akzeptabel, Hauptspeisen bei Buffet fallen negativ auf
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Qualité Novotel !

Le niveau de confort habituel, petit-déjeuner à la hauteur du standard Novotel. Belle piscine, qui ne semble pas immense mais qui est finalement assez spacieuse. Une bouteille d'eau minérale est offerte dans la chambre chaque jour. Seul bémols : la salle de bain, tuyau de la douchette qui fuyait et support douchette cassée. l'agent d'entretien qui est venu voir le problème a dit "faut mettre la main comme ça" :) Tout le personnel est bien sympathique au demeurant !
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No good service

Hotel stuff does not work hard and they did not care about their guest. Room service was not good.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort

Airport pick up service

Kwasi Ofori Addo had alredy inform the hotel to pick up at the airport however they did not picked up him. Hotel room service was not good. Some stuff are good but most of stuff did not wark hard. Need more improve improve their total service.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Yeri çok güzel

Otelin konumu gayet güzel. Personel son derece güleryüzlü. Muhakkak tavsiye ederim.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We really enjoyed our time here...

We have just returned from a stay in Accra where we spent 6 nights at the Novotel. Although we hadn't previously stayed here members of our family had 5 years ago. We decided to give it a go and were very pleasantly surprised with what we found! We were given a room on the 4th floor in a modern room, refurbished since we last visited along with other areas of the hotel. The room is an average Novotel room, it was comfortable and modern, no frills but a decent room. The hotel was very clean, the pool was crystal clear, far cleaner than other hotels we also visited. The staff were friendly, although I think our 2 year old daughter helped on this front! We initially booked 4 nights, but extended our stay as we felt very comfortable and safe at this hotel. The food was ok, I would recommend the pizza! We will definitely return to this hotel, it had a nice feel to it and slightly cheaper than other nearby hotels.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Godt hotel i Accra City

Godt hotel med alt, hvad man har brug for. Dejligt poolområde. Beliggenheden glimrende, men servicen kan forbedres.
Verified review

6/10 Okay

Liked: Property conditions & facilities

The room was rather dark, couldn't read properly!

Stay was relatively okay. However, there was no reading lamp in the room which is very inconvenient. The room didn't smell sufficiently fresh. The airco seems to blow in old air. There was no plug socket in the bathroom or near a mirror so that I couldn't style my hair properly.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff

After having travelled through 3 other countries on business without any issues with my hotel bookings, I was shocked to arrive at Novotel Accra to be told that they could not find my booking. In any case, they offered me a room for the night on the proviso that I contact Expedia to sort the issue out. I felt it was very nice of them to offer that, without me having to pay first, as I was quite exhausted by the time I arrived at the hotel. The issues were sorted out the following day, but it was very nice of Novotel to allow me stay without having to pay extra that first night. Furthermore, the staff who attended to me that first night was very helpful, and throughout the rest of my stay, the staff were friendly.
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Functional international chain in city centre

The Hotel is very tired . The facilities are scruffy . Business centre almost non existent. The breakfasts are below average .Internet facilities are poor and intermittent.
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Lovely hotel in lovely location, very relaxing. Staff was most helpful and attended to all our needs. Outdoor pool area was a delight.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located hotel with accessible transport.

The hotel offered very good value for money with very polite staff and relaxed atmosphere. The food was adequate with ample choice. Room service was very prompt and reliable. We found it difficult understanding the telephone bet the staff assisted. Only complaint was the lack of tourist information available for first time visitors and the staff had to direct us to ask the taxi drivers for directions and venues. However we had a regular driver who was very knowledgable and trusted with very good suggestions and was quite protective.