Hotel Dekat AMF Dewey Garden Lanes

"Breakfast was basic there was a big line for the waffle machine"

"Great service"

"Great stay"

"Hair in sink , holes in wall run dwn beds were awsome ....need to put some money back in property ushually a good franchise hotel but this one was not clean ....."

"Very clean. Very courteous staff. Pool was closed for maintenance the following morning. Too bad."

"Breakfast was very good! Many options to select from. It is an older building. Accessible shower in bathroom was new . Other work needs to be done. Parking was safe but a little awkward getting into from side street. Staff at front desk was excellent and assisted me with wifi. She also secured an important backpack that my husband had to pick up. "

"There was no coffee pot or kitchen ware, house keeping never came "

"Wonderful will be back "

"Rooms are specious clean and kitchen is good. Do not expect any assistance from the staff, they don’t even pick up calls. I was told that if I needed fresh towels, I had to carry the used ones to the front desk myself. Housekeeping was only offered once during a 7-day stay, and that too only after I asked. There were also numerous instructions about disposing of our own trash."

"The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided."

"Bathroom floor needed cleaning. And bed was horribly uncomfortable.. was given a handicap room.. and bed seemed to be to accommodate that. Lower on one side and horribly uncomfortable.. staff did offer to change room but wasn’t able as affair we were there for would have been missed.. Why put someone in a room like that if you had other rooms to begin with.. have stayed here before but will not again.. For the price room should be clean too"

"Hotel stay was great! Beautiful inside, No complaints. Would definitely stay there again"

"One of the elevators was out of order and we didn't have comforters on our beds and were told they didn't have any available because a laundry accident had stained comforters. We eventually got one comforter from the front desk."

"The water in the shower wouldn't go down and they gave us a plunge to get the water out; it wasn't even them to do it. The toilet had dry blood on it. The bed sheets weren't clean. It was terrible. The staff tried to help but they said that the house cleaning is only there every other day"

"Clean room"

"Our daughters were in a dance competition and we booked the hotel to stay together and to have use of an indoor pool. All the girls ended with chemical burn type reactions to the chemicals in the pool. Our shower faucet also ran all night and couldn’t fully turn off."

"Front desk guy was very understanding and helpful"

"The Dartmouth House Inn is a wonderful place to stay. The room was spotless and cozy along with the common areas. The bed was ultra comfy and breakfast was included too. Milena and Gary were fantastic, they made you feel right at home. We stood in the Honeye room on the 3rd floor. This room includes off street parking which is a plus in this neighborhood. Rochester has a unique parking rule where vehicles need to be moved to the otherside of the street after a certain time. That said, I do...

"Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return"