Swan Valley Ski Holidays

I know the desired "vibe" is that of a cozy, quaint accommodation, but I would rather have less cozy and more comfort and convenience. There's no mini fridge, and our room had only one chair. There was only a bar along the wall to hang clothes. The bathroom was quite large. I'd rather have less bathroom and more room. An upgrade was suggested at check-in for a room with a balcony, but as I saw from the outside, the balconies were tiny and IMO not worth the extra $. I have stayed in many hotels and motels, and I have never been charged for a continental breakfast. For $20+, the charge seemed way out of line - especially for such a limited selection. Having said all that, I really liked the sitting/lounge area. The access to a variety of complimentary beverages was much appreciated. The staff were very pleasant, and the location is very convenient for transportation and eats. It's a short walk to the CBD. As much as it seems I have complained, we did enjoy our stay. Still though, it wouldn't take much to make it an exceptional hotel. Make the rooms more accommodating - add a chair. Add a minifridge. Put in an armoire. Provide a complimentary continental breakfast. Really... those are little things that would make a big difference.

Spotless room, friendly and helpful front desk

Clean, spacious comfortable room with complimentary wine. High quality, comfy well interior decorated room. Would stay again if given the chance.

Immaculately presented but no where for baggage in the room and WHO designed the lighting? Terrible. Dim lights everywhere. Bathroom hopeless as no brighter lights for shaving, make up. On the plus side top floor bar 1st class. No response to request for housekeeping. Slightly disappointed.

Very nice Petty about the pool

Immaculately presented but no where for baggage in the room and WHO designed the lighting? Terrible. Dim lights everywhere. Bathroom hopeless as no brighter lights for shaving, make up. On the plus side top floor bar 1st class. No response to request for housekeeping. Slightly disappointed.

Great location and room was very comfortable

I know the desired "vibe" is that of a cozy, quaint accommodation, but I would rather have less cozy and more comfort and convenience. There's no mini fridge, and our room had only one chair. There was only a bar along the wall to hang clothes. The bathroom was quite large. I'd rather have less bathroom and more room. An upgrade was suggested at check-in for a room with a balcony, but as I saw from the outside, the balconies were tiny and IMO not worth the extra $. I have stayed in many hotels and motels, and I have never been charged for a continental breakfast. For $20+, the charge seemed way out of line - especially for such a limited selection. Having said all that, I really liked the sitting/lounge area. The access to a variety of complimentary beverages was much appreciated. The staff were very pleasant, and the location is very convenient for transportation and eats. It's a short walk to the CBD. As much as it seems I have complained, we did enjoy our stay. Still though, it wouldn't take much to make it an exceptional hotel. Make the rooms more accommodating - add a chair. Add a minifridge. Put in an armoire. Provide a complimentary continental breakfast. Really... those are little things that would make a big difference.

Really check in. Wonderful staff. Hotel held my bags and allowed me to have a shower after spending a day on rottnest island. Many thanks to Kat!

Comfortable bed Staff were good

Comfy bed, shower head needs maintenance, steps to cabin and railing also needs maintenance and could not with a clean on the outside and on the outdoor seating area

I know the desired "vibe" is that of a cozy, quaint accommodation, but I would rather have less cozy and more comfort and convenience. There's no mini fridge, and our room had only one chair. There was only a bar along the wall to hang clothes. The bathroom was quite large. I'd rather have less bathroom and more room. An upgrade was suggested at check-in for a room with a balcony, but as I saw from the outside, the balconies were tiny and IMO not worth the extra $. I have stayed in many hotels and motels, and I have never been charged for a continental breakfast. For $20+, the charge seemed way out of line - especially for such a limited selection. Having said all that, I really liked the sitting/lounge area. The access to a variety of complimentary beverages was much appreciated. The staff were very pleasant, and the location is very convenient for transportation and eats. It's a short walk to the CBD. As much as it seems I have complained, we did enjoy our stay. Still though, it wouldn't take much to make it an exceptional hotel. Make the rooms more accommodating - add a chair. Add a minifridge. Put in an armoire. Provide a complimentary continental breakfast. Really... those are little things that would make a big difference.

Comfortable bed Staff were good