Tean Island Ski Holidays

I loved the staff..all very attes.tive, friendly. While the rest is...well average..especially for the cost of oceanfront villa..very old..and while u can see the ocean..its not possible to go in. As the ocean floor is covered with rockd

Absolutely amazing place to stay definitely upgrade the room so you get the plunge pool the resort was spotless and staff was very helpful with anything you needed

The rooms were a bit “dark” to my taste, but I have enjoyed spending some time in this hotel, relaxing and charging my batteries

We’ve just returned from a 1 week stay at the Banyan Tree Samui. It is a wonderful hotel. Before we booked we looked at reviews and were a little worried about things others had highlighted such as being overlooked or the level of maintenance. Honestly, I’m not sure why other reviewers made such comments! The first point about being overlooked is moot, the villas are so well laid out that you would only be overlooked if someone had binoculars at hand! The maintenance point, every day we saw people maintaining the villas, the common areas, the focus on keeping the villas in top condition is visible! As for specifics of our experience, from the size of the villa, to the breakfast, activities, food to the staff, we would give all 5 stars. We would specifically like to call out a few people, firstly Golf, he is an absolute asset to the group. He was amazing in his engagement, communication and just general customer service. We felt so happy to have his support during our stay. As it was our anniversary my husband planned a private dinner at the beach. We were fortunate to have Melon helping us that day and she was absolutely fabulous. Her customer service skills were exceptional, she never interrupted or intruded on our meal but was there when we needed her! She also took some beautiful pictures which we weren’t expecting - these little details matter when you stay somewhere like the Banyan Tree. All in all just a lovely experience and we cannot recommend the property enough!!

We loved the location . our room and the beach , the staff was helpful and friendly

We’ve just returned from a 1 week stay at the Banyan Tree Samui. It is a wonderful hotel. Before we booked we looked at reviews and were a little worried about things others had highlighted such as being overlooked or the level of maintenance. Honestly, I’m not sure why other reviewers made such comments! The first point about being overlooked is moot, the villas are so well laid out that you would only be overlooked if someone had binoculars at hand! The maintenance point, every day we saw people maintaining the villas, the common areas, the focus on keeping the villas in top condition is visible! As for specifics of our experience, from the size of the villa, to the breakfast, activities, food to the staff, we would give all 5 stars. We would specifically like to call out a few people, firstly Golf, he is an absolute asset to the group. He was amazing in his engagement, communication and just general customer service. We felt so happy to have his support during our stay. As it was our anniversary my husband planned a private dinner at the beach. We were fortunate to have Melon helping us that day and she was absolutely fabulous. Her customer service skills were exceptional, she never interrupted or intruded on our meal but was there when we needed her! She also took some beautiful pictures which we weren’t expecting - these little details matter when you stay somewhere like the Banyan Tree. All in all just a lovely experience and we cannot recommend the property enough!!

Friendly staff, lovely location and exceptional service. Good to see the GM spending time with the guests and mingling.

In the beginning of my five day day at at the resort was amazing. As the days went on, I started noticing things that in my opinion brought the value of a four star hotel resort down to about a three star rating. The blinds facing the ocean felt like they were going to fall down if I wanted to raise them up to view the ocean. The lounge chairs with the wooden wheels were broken and screwed so they won’t roll, the breakfast was not really a breakfast seem like leftovers from dinner of the night before the staff was amazing. The bath tub was beautiful, but as I looked more into it, there were cracks on the outside of the bathtub. My overall day was good. I felt it could’ve been better. It seemed like the resort could use some sort of refresh.

Resort is very clean. Friendly staff from the lobby all the way to the pool restaurant. 15 min walk to downtown or take a tuk tuk for roughly 200 baht. Walkable to dining places and many places to choose from for a massage. Highly recommend staying here.

Absolutely amazing place to stay definitely upgrade the room so you get the plunge pool the resort was spotless and staff was very helpful with anything you needed

Very pretty if not a little dated. Still an amazing place . True value for money

Resort is very clean. Friendly staff from the lobby all the way to the pool restaurant. 15 min walk to downtown or take a tuk tuk for roughly 200 baht. Walkable to dining places and many places to choose from for a massage. Highly recommend staying here.