Heart of England Romantic Holidays

Good hotel. I did not receive any of the benefits of a vip stay but had a pleasant stay. Really well located, close to the tube and many restaurants. Felt safe as a solo traveller. Staff were really helpful .

The scrambled eggs tasted bitter, the chorizo were hard and chewy. It would be great to have coffee and water available at the lobby and a place to microwave takeout food as the restaurant is only open for breakfast..

Room very comfortable. Bathroom very small but well appointed.

Very convenient location to subway line. Clean and daily refresh done well. Helpful staff when required extra electric outlets, iron and linen. Heating/AC issues were solved when brought to maintenance's attention. Would stay there again when in London.

Great staff, great location

Lamesh did an excellent job helping us.

Great staff, great location

This is a very attractive small hotel in the busy area of Kensington. We had many buses to chose from that run past Harrod's or to museums or other things we wanted to visit. This is a big plus to us as we use buses to not only save a fortune, but to see cities as we get around. The concierge was very helpful, and helped us figure out that in the end it was going to be worth it to take a cab to the airport, for example, and called those cabs for us. Downstairs there is a really nice small restaurant with very good Italian food and good service. Breakfast was also served there and had a good selection and good service. The feel of the hotel is slightly old style, comfortable furniture and lovely decoration. I especially like the older style, as many notels in Europe have moved to a kind of black and grey and chrome look. This hotel made us feel as if we were in traditional historic London, and had the look and feel of a charming place to stay with tradition but of course modern amenities. Can't recommend it enough.

Very convenient location to subway line. Clean and daily refresh done well. Helpful staff when required extra electric outlets, iron and linen. Heating/AC issues were solved when brought to maintenance's attention. Would stay there again when in London.

The scrambled eggs tasted bitter, the chorizo were hard and chewy. It would be great to have coffee and water available at the lobby and a place to microwave takeout food as the restaurant is only open for breakfast..

Room very comfortable. Bathroom very small but well appointed.