Thailand Luxury Holidays

Absolutely amazing best hotel/resort in all of Phuket.

Property was beautiful, staff attentive. Only complaint was prior to arriving ordering a pick up from the hotel was impossible as their payment system was not working and there was no flexibility from the hotels end. They would not pick us up at airport and allow us to pay at hotel, even though it was their system not allowing the payment to go through. Tried 5 times with communication to hotel, they just kept telling us to try again which is not the answer. We took a taxi.

Generally, we enjoyed our stay at Lebua. The staff were extremely friendly. However, we were extremely frustrated with the operation of the television in our room. It would often glitch, send messages about the connection, wouldn’t turn on or off or just froze. We did notify the front desk and they did send a technician each time for a total of three times on three separate occasions. Finally on our last night, the television stopped working altogether. When we notified the front desk ONCE again about the same issue over the last ten days we spent at the hotel, we asked to speak with the manager at check out. We were informed by a manager, should we decide to return to Lebua in the future we would somehow be compensated. For the price of this hotel it is unacceptable to be inconvenienced by a faulty television. I think we should be compensated with some expense taken off the total of our bill.

Good breakfast option and great location.

We had a wonderful 10 day stay at the Sukhothai in Bangkok. It is a real haven in such a large busy city. The staff were great especially Pam on the Concierge desk who was incredibly helpful and Kratai who was so helpful for evening dinks, breakfast and afternoon teas. We had a fabulous room an executive suite so roomy and I loved the pool area. The breakfasts were also fabulous and the dining room is such a beautiful place to sit in and the staff could not be more helpful. It is an older property which has been designed so well that there is a great sense of space and tranquility around the hotel and grounds which is truly luxurious. We especially loved walking past the lily pond on our way out and into the hotel. We would love to come back for another stay!

Generally, we enjoyed our stay at Lebua. The staff were extremely friendly. However, we were extremely frustrated with the operation of the television in our room. It would often glitch, send messages about the connection, wouldn’t turn on or off or just froze. We did notify the front desk and they did send a technician each time for a total of three times on three separate occasions. Finally on our last night, the television stopped working altogether. When we notified the front desk ONCE again about the same issue over the last ten days we spent at the hotel, we asked to speak with the manager at check out. We were informed by a manager, should we decide to return to Lebua in the future we would somehow be compensated. For the price of this hotel it is unacceptable to be inconvenienced by a faulty television. I think we should be compensated with some expense taken off the total of our bill.

Property was beautiful, staff attentive. Only complaint was prior to arriving ordering a pick up from the hotel was impossible as their payment system was not working and there was no flexibility from the hotels end. They would not pick us up at airport and allow us to pay at hotel, even though it was their system not allowing the payment to go through. Tried 5 times with communication to hotel, they just kept telling us to try again which is not the answer. We took a taxi.

Good breakfast option and great location.

Generally, we enjoyed our stay at Lebua. The staff were extremely friendly. However, we were extremely frustrated with the operation of the television in our room. It would often glitch, send messages about the connection, wouldn’t turn on or off or just froze. We did notify the front desk and they did send a technician each time for a total of three times on three separate occasions. Finally on our last night, the television stopped working altogether. When we notified the front desk ONCE again about the same issue over the last ten days we spent at the hotel, we asked to speak with the manager at check out. We were informed by a manager, should we decide to return to Lebua in the future we would somehow be compensated. For the price of this hotel it is unacceptable to be inconvenienced by a faulty television. I think we should be compensated with some expense taken off the total of our bill.

Property was beautiful, staff attentive. Only complaint was prior to arriving ordering a pick up from the hotel was impossible as their payment system was not working and there was no flexibility from the hotels end. They would not pick us up at airport and allow us to pay at hotel, even though it was their system not allowing the payment to go through. Tried 5 times with communication to hotel, they just kept telling us to try again which is not the answer. We took a taxi.

Good breakfast option and great location.

Breakfast choices were good and many restaurants nearby

Property was beautiful, staff attentive. Only complaint was prior to arriving ordering a pick up from the hotel was impossible as their payment system was not working and there was no flexibility from the hotels end. They would not pick us up at airport and allow us to pay at hotel, even though it was their system not allowing the payment to go through. Tried 5 times with communication to hotel, they just kept telling us to try again which is not the answer. We took a taxi.

Generally, we enjoyed our stay at Lebua. The staff were extremely friendly. However, we were extremely frustrated with the operation of the television in our room. It would often glitch, send messages about the connection, wouldn’t turn on or off or just froze. We did notify the front desk and they did send a technician each time for a total of three times on three separate occasions. Finally on our last night, the television stopped working altogether. When we notified the front desk ONCE again about the same issue over the last ten days we spent at the hotel, we asked to speak with the manager at check out. We were informed by a manager, should we decide to return to Lebua in the future we would somehow be compensated. For the price of this hotel it is unacceptable to be inconvenienced by a faulty television. I think we should be compensated with some expense taken off the total of our bill.