Ratings based on 232 verified reviews

3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 16 Jan 2020
Comment from Hotel Management
21 Jan 2020 by 莎多堡, Hotel Management
親愛的貴賓 您好 很榮幸能得到你們的喜愛 也謝謝大家對莎多堡的支持喲 有你們的支持才是我們前進的大大動力 期待您的蒞臨 謝謝
4 out of 5
by a verified traveller

Great, but minimal extras.

Posted 23 Dec 2019 on Hotels
The room was as kitschy and fantastic as advertised, and quite large. A lot of detail in the theming allowing for some genuine suspension of disbelief. Very basic service and extras, but the tv had a lot of movies, the bed was comfortable, and the wi-fi worked well, so the things that really matter were all good. Some things could probably have used a little extra cleaning or care; not all the outlets worked and i'm not sure if all the electronics were fully working. Overall a good experience: very private, friendly, fun.
Comment from Hotel Management
9 Jan 2020 by SATO Castle, Hotel Management
親愛的貴賓 您好 很榮幸能得到你們的喜愛 也謝謝大家對莎多堡的支持喲 有你們的支持才是我們前進的大大動力 期待您的蒞臨 謝謝
5 out of 5
by a verified traveller

Sato Castle,

Posted 23 Nov 2019 on Hotels
Great staff, helped us find local places to eat. Recommended the Night Market, way too many people but good food.
Comment from Hotel Management
8 Dec 2019 by 莎多堡奇幻旅館, Hotel Management
親愛的貴賓 您好 很榮幸能得到你們的喜愛 也謝謝大家對莎多堡的支持喲 有你們的支持才是我們前進的大大動力 謝謝
5 out of 5
by a verified traveller

great experience

Posted 1 Nov 2019 on Hotels
Was a great experience!
Comment from Hotel Management
8 Dec 2019 by 莎多堡奇幻旅館, Hotel Management
很榮幸能得到你們的喜愛 也謝謝大家對莎多堡的支持喲 有你們的支持才是我們前進的大大動力 期待您再次蒞臨 謝謝
5 out of 5
by a verified traveller

Excellent Accommodation

Posted 29 Oct 2019 on Hotels
Great hotel. Excellent amenities and such a Nobel idea. Loved it.
Comment from Hotel Management
10 Dec 2019 by 莎多堡奇幻旅館, Hotel Management
親愛的貴賓 您好 很榮幸能得到你們的喜愛 也謝謝大家對莎多堡的支持喲 有你們的支持才是我們前進的大大動力 期待您再次蒞臨 謝謝
5 out of 5
by a verified traveller

Posted 6 Sep 2019
All the theme of the room is very interesting. Overall is good.
4 out of 5
by a verified traveller from Singapore

Posted 12 Jul 2019
Service need to improve. You have to fetch the iron from the reception and also return it yourself. More like a DIY service
Comment from Hotel Management
19 Jul 2019 by Sato Service, Hotel Management
Thank you for your comment .Sato Castle Hotel are protection of guest rights and Focus on guest privacy.We are not open to non-customer.Check in can wait in the reception area .Sato Castle Hotel reception area Completed in early 2019.There's free refreshments and coffee are available for guests only.We will strive to improve the deficiencies.Your support is the most powerful drive for us. Hope to see you again soon. Wish you have a good memory in Sato Castle Hotel.
2 out of 5
by a verified traveller from Singapore

Posted 3 May 2019
Only the hot bath is good. Bedroom setup is not same as shown in website. Place setting is too dark and scary. Not pleasant
Comment from Hotel Management
9 May 2019 by Sato Service, Hotel Management
Thank you for your comment.We already present your suggestion to the company . The Room manager want to know your detailed situation. if you have any questions, please contuctus in Expedia(Sato Castle Hotel message ).Thank you.
5 out of 5
by a verified traveller

Great experience!

Posted 15 Apr 2019 on Hotels
This was an amazing experience. We loved every second of the hotel. Also, the breakfast was incredible!!! We would come back!
Comment from Hotel Management
13 Jun 2019 by Sato Service, Hotel Management
Thanks a lot for your compliment.Your support is the most powerful drive for us. Wish you have a good memory in Taiwan.
5 out of 5
by a verified traveller

Posted 5 Mar 2019
Comment from Hotel Management
12 Apr 2019 by VIVI, Hotel Management
Thanks a lot for your compliment.Your support is the most powerful drive for us.