Minibar, in-room safe, individually furnished, desk

Reviews of Le Méridien Zhengzhou

4.5 out of 5
Le Méridien Zhengzhou
No.1188 Zhongzhou Avenue, Jinshui District, Zhengzhou, Henan

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 75 reviews" "
Rating 8 - Good. 18 out of 75 reviews" "
Rating 6 - Okay. 3 out of 75 reviews" "
Rating 4 - Poor. 1 out of 75 reviews" "
Rating 2 - Terrible. 2 out of 75 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Marie, Newport Beach

Stayed 1 night in Apr 2024

10/10 Excellent

Niyozkhon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
We have stayed for 2 nights during a trip back to China. This is a nice hotel with great location. It's next door is a shopping center with restaurants, Starbucks and an outside BBQ & bear garden. The room is big enough for 2 people, bathroom is clean and spacious. The only thing I noticed that lights in corridor and lift area are not bright enough. Overall it is a good place to stay.
Stayed 2 nights in Jun 2023
Response from Le Méridien Zhengzhou on 26 Jul 2023
Dear guest, thank you for staying at Le Méridien Hotel Zhengzhou and sharing your experience with us! Your review has brought us a pleasant day. The hotel management team has shared your feedback with all team members. Thank you again for choosing Le Méridien Hotel Zhengzhou and we look forward to welcoming you on your next trip!

10/10 Excellent

Jing

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
A fabulous hotel with super helpful staff. Love it!
Stayed 2 nights in Jun 2023
Response from Le Méridien Zhengzhou on 26 Jul 2023
Dear guest, thank you for staying at Le Méridien Hotel Zhengzhou and sharing your experience with us! Your review has brought us a pleasant day. The hotel management team has shared your feedback with all team members. Thank you again for choosing Le Méridien Hotel Zhengzhou and we look forward to welcoming you on your next trip!

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in May 2023
Response from Le Méridien Zhengzhou on 26 Jul 2023
Dear guest, thank you for staying at Le Méridien Hotel Zhengzhou and sharing your experience with us! We look forward to welcoming you on your next trip!

6/10 Okay

Guojin

Stayed 2 nights in Sep 2022

8/10 Good

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, great location
Stayed 1 night in Apr 2021

4/10 Poor

kim bukbjerg

Business traveller
Liked: Cleanliness
Stayed 1 night in Apr 2021

10/10 Excellent

KANG

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel clean, nice design, big room. No coffee in the room, had to ask several times
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the attentive staff. They also have a wonderful breakfast and several restaurants on site. The room service was perfect as well.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Hannah on 13 Jun 2019
亲爱的客人:您好!非常感谢您选择下榻郑州建业艾美酒店!看到您反馈中对酒店客房和地理位置的好评我们非常开心,您对酒店的肯定也是对所有员工的最好鼓励。未来我们会一如既往地用最真挚的心去服务好每位客人,十分期待在我们前进的道路上一直能有您的陪伴和支持。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel front desk was under reno when we were trying to check out at 530am. It took us awhile to find the staff and managed to check out on time. It would be good if we were informed about the Reno before hand.
Stayed 5 nights in Dec 2018

8/10 Good

Wei Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

6/10 Okay

Yan

Liked: Cleanliness
Stayed 1 night in May 2018

8/10 Good

YONG HENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great. Good locations

10/10 Excellent

scilus, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Excellent. Welcoming friendly staff. Great facilities and room was superb. Choice of restaurants and great breakfast.
Response from Ivy Huang on 31 May 2018
Dear Guest, thank you for sharing your experience at Le Meridien Zhengzhou with us. We will share your experience with hotel team for future improvement, and we are looking forward to welcoming your next visit in soon future.

8/10 Good

Yao, San Jose

Liked: Cleanliness, staff & service, room comfort
Water in pool was not clean
The stay was great, except the water in the pool was not very clean.
Response from Online on 1 Jul 2016
Dear Guest, Thank you for your stay with us and share your reviews. Le Meridien Zhengzhou is a distinctive international five-star hotel, and it is the first international brand hotel which focus on art, design and culture in the central plains, China. High-quality coffee and sparkling wine are the perfect combinations of classic and fashion in order to provide a new experience with new perspectives for our guests. We will value your feedback as our service training index so that to give you a more comfortable experience in the futhure. Sincerely looking forward to your next visit to jointly open a chic Le Meridien adventure.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel. well decorated and excellent breakfast
Response from online on 3 Jul 2016
Dear Guest, Thank you for your stay with us and share your reviews. Le Meridien Zhengzhou is a distinctive international five-star hotel, and it is the first international brand hotel which focus on art, design and culture in the central plains, China. High-quality coffee and sparkling wine are the perfect combinations of classic and fashion in order to provide a new experience with new perspectives for our guests. We are sorry for the inconvenience and we will value your feedback as our service training index so that to give you a more comfortable experience in the futhure. Sincerely looking forward to your next visit to jointly open a chic Le Meridien adventure.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for business visit
Great staff and good hotel facilities
Response from Online on 1 Jul 2016
Dear Guest, Thank you for your stay with us and share your reviews. Le Meridien Zhengzhou with chic and ultra-modern design make the most of your travel experience refreshing. From step into hotel, to get on the elevator, to enter the guest room, lighting, music and aromatic elements let our guests immersed in the unique sensory environment. At the time of check-in, each guest will receive a limited edition room card. The room card was design by the LM100 artists. As a collection, it is not just a key, but a key to open the door to experience the local culture. Sincerely looking forward to your next visit to jointly open a chic Le Meridien adventure.

10/10 Excellent

Vincent Edwund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michael, NJ/China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True 5 Star Property
Beautifully decorated hotel. Pure modern elegance. Amazing lobby, spacious rooms and the club floor facility food and beverage was a notch above other 4-5 Star clubs. Additionally, the value was tremendous. A hotel like this typically costs 3-4 times more.

10/10 Excellent

Amber, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I had stayed more than one night
Loved the hotel, room was beautiful, club was great, staff were excellent, nice breakfast.

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Zhengzhou
Great hotel, service and staff

8/10 Good

Morgan, New York

Liked: Property conditions & facilities, room comfort
more or less OK hotel
hotel was relatively new, but very popular apparently. some minor wear and tears in the room. NOT on the subway line, the front entrance could be very confusing for the cab driver. Personally, decor is too dark.

8/10 Good

CHUN KEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jack, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch
This is a top notch hotel. The rooms are very spacious with modern decor and a panoramic view of Zhengzhou. The staff is notably excellent and likely the best we've interacted with during our entire trip in China.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Zhengzhou
Good service overall, foods look nice but taste is so so

2/10 Terrible

Findlay , NYC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXTREMELY bad front desk staff
the front desk didnt find our booking and was not very helpful, finally they did but they didnt even apologise at all, makes everything difficult for us, totally nightmare

10/10 Excellent

Susan, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Zhengzhou Hotel!
Best hotel in Zhengzhou - period!! Best cool contemporary design, best comfy beds, best customer service, best food, best bar ... dont bother staying anywhere else!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marco Polo, Silicon Valley

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great service but working on start up problems
Le Meridien will be the best hotel in Zhengzhou. The service is absolutely great and the location was good for my needs. However, it is not ready for full service business: only one restaurant was open and the fitness center was still closed. The mattress was fantastic and the room layout was nice, while small room problems like a leaking toilet and difficulties getting on the internet were handled quickly and successfully. The biggest problem was the temperature control in the room. It simply does not work. Temperatures swing up and down and we would wake up in the middle of the night completely overheated. It was winter, so simply shutting off the heating system for the night was the only solution. Why can't Le Meridien put in a simple temperature control with the current temperature, the target temperature and a fan control? The current, integrated system is inscrutable and broken. For this partial Le Meridien experience, it is way overpriced. Eventually, they will sort out these problems and be a great hotel. The facility is much nicer than the Crowne Plaza (excluding the pool) and the food is far better than Novotel.

10/10 Excellent

Chi Tsung

Liked: Cleanliness
Stayed 3 nights in Jan 2024

8/10 Good

Lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ming

Stayed 1 night in Mar 2023

10/10 Excellent

shixian

2/10 Terrible

Hongtao

Stayed 1 night in Mar 2021

10/10 Excellent

JunHo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel!!
가격대비 방도 크고 모든 게 좋았어요 Bar도 훌륭했어요~
Stayed 1 night in Dec 2019

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

ouyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

ouyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

ouyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Jingye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
干净,房间大,早餐丰富,酒店员工有礼貌,态度好,值得推荐
酒店总体非常好,我们加钱升级到行政楼层,房间很大,卫生间特别大,干净,服务非常好,有礼貌。 唯一的缺点就是酒店门口在修地铁,出入不太方便
Stayed 3 nights in Jul 2019

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间很大,价格也挺不错的。下次会再入住 :)
Stayed 1 night in Jul 2019

10/10 Excellent

Hoeseung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Zhiwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间装扮还不错,卫生间有点窄
Stayed 1 night in May 2019

10/10 Excellent

Kai Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅宿鄭州首選!
鄭州首選。絕佳的地點,四通八達!無論機場,高鐵,或市區。設施完善,飲食多樣,生活機能強大,服務貼心完善!
Stayed 7 nights in May 2019