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Resort Hotel Alex

4.5 star property
Luxurious slopeside hotel with full-service spa

Choose dates to view prices

Photo gallery for Resort Hotel Alex

Indoor pool, pool loungers
1 bedroom, premium bedding, in-room safe, desk
Lounge
Front of property
International cuisine
Resort Hotel Alex in central Zermatt offers ski-in/ski-out convenience and an international restaurant. Guests can enjoy hot stone massages, racquetball, or relax by the pool. Attentive staff arranges bike rentals and activities, perfect for families.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Room service
The current price is RM1,715
RM1,823 total
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double or Twin Room

1 bedroom, premium bedding, in-room safe, desk

Classic Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Sofa bed
Separate bedroom
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double or Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

1 bedroom, premium bedding, in-room safe, desk

Classic Single Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Sofa bed
Separate bedroom
  • 18 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite

Highlights

Balcony
Separate sitting area
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 55 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Classic Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Budget Standard Zimmer

1 bedroom, premium bedding, in-room safe, desk

Budget Standard Zimmer

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 2
  • 2 Twin Beds
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About the area

Located in Zermatt City Centre, a neighbourhood in Zermatt, Resort Hotel Alex is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and snowshoeing.
Visit our Zermatt travel guideOpens in a new window
Map
Bodmenstrasse 12, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt - Furi - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 14 min walk - 1.2 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Restaurant Derby - ‬2 min walk
  • ‪Golden India - ‬2 min walk

About this property

Resort Hotel Alex

Luxury family-friendly hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Resort Hotel Alex and take advantage of a free breakfast buffet, a terrace and a garden. Hit the slopes at this hotel, offering ski-in/ski-out access, ski passes and ski storage. Indulge in reflexology, a manicure/pedicure and a body wrap at Alex Spa, the on-site spa. The on-site restaurant, Alex Grill, features international cuisine. Enjoy the health club, as well as activities such as racquetball/squash. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool, along with sunloungers
  • Bike hire, an indoor tennis court and babysitting (surcharge)
  • A banquet hall, concierge services and a billiards/pool table
  • Massage treatment rooms, tennis lessons on-site and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 85 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks such as free WiFi and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

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20 Nov - 21 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alex Grill
  • Bodega Bacchus

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Library
  • Playground
  • Racquetball/squash
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Tennis lessons

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during October and November.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 155.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 155.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Alex Zermatt
Hotel Alex
Hotel Alex Zermatt
Resort Hotel Alex Zermatt
Alex Hotel Zermatt
Resort Hotel Alex
Resort Hotel Alex Hotel
Resort Hotel Alex Zermatt
Resort Hotel Alex Hotel Zermatt

Frequently asked questions

Does Resort Hotel Alex have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Resort Hotel Alex?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Resort Hotel Alex on 27 Nov 2025 start from RM 1,715.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Resort Hotel Alex pet-friendly?

No, pets are not allowed at this property.

How much is parking at Resort Hotel Alex?

Resort Hotel Alex doesn't offer parking.

What time is check-in at Resort Hotel Alex?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Resort Hotel Alex?

Checkout is at 11 AM.

Where is Resort Hotel Alex located?

Located in the mountains, this ski-in/ski-out hotel in Zermatt City Centre is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Zermatt - Furi and Furi - Riffelberg are also within 10 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

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