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Reviews of OYO Hotel Meson de la Concepcion

2.5 out of 5
OYO Hotel Meson de la Concepcion
Genaro Codina 717, Colonia Centro, Zacatecas, ZAC

Reviews

7.2

Good

Rating 10 - Excellent. 14 out of 34 reviews" "
Rating 8 - Good. 8 out of 34 reviews" "
Rating 6 - Okay. 3 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 8 out of 34 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raul Junior

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Andrea De

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
It was a great place to stay for cheap. Specially because we booked online. However, the bathroom was in need in some serious attention. It was clean enough for us to feel ok and taking into account the price, but it could be improved with even a simple chance of shower curtain so that the water doesn't go everywhere. Also, there was no mattress cover or fitted sheet. When sleeping on the bed, the sheet would come off and the mattress would be exposed. The location was excellent and the staff extremely friendly. We got a slight upgrade to a balcony suite and the view was the highlight of the stay!
Response from Lisa on 9 Jan 2023
Hi Andrea! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Regards, Lisa

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Response from Ammy on 27 Dec 2022
Hi, Jacquelyn! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

10/10 Excellent

KARLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos una noche y fue muy agradable, muy buena atención, súper cerca de la catedral. Muy limpio, si volveremos.
Stayed 1 night in May 2024

8/10 Good

BRENDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Mar 2024
Response from Ammy on 7 May 2024
Hola, muchas gracias por estar con nosotros. Esperamos su continuo amor y apoyo. Saludos, Tim

6/10 Okay

Griselda

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Ammy on 7 May 2024
Glad to see that you have rated us positively, Griselda! Do give us more chances to delight you in the future. Regards, Noah

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, property conditions & facilities, room comfort
Fin de año
Stayed 2 nights in Dec 2023

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En lo personal me agradó la estancia, tranquila una habitación cálida. Se batalla un poquito con el agua caliente pero eso es nada. Solo tengan en mente que es un lugar rústico, no esperen lujos. Excelente atención del personal, especialmente la Srita. Elena. Gracias por la estancia.
Stayed 2 nights in Jan 2024

2/10 Terrible

Ana Lilia

Stayed 1 night in Nov 2023

10/10 Excellent

Juan Luis Neftali

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Excelente precio en una muy buena ubicación.
Stayed 1 night in Aug 2023

8/10 Good

Marta Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 2 nights in Aug 2023

10/10 Excellent

XIANXIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Susan Evelyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo servicio
Hablé para avisar que llegaría tarde solo iba a estar unas horas para bañarme e irme ya todo pagado y aún así cancelaron mi reservación, no se si por eso nos dieron una habitación muy descuidada, el baño horrible y el check out es media hora antes, así les enséñes la aplicación dicen que son sus reglas
Stayed 1 night in Aug 2023

2/10 Terrible

Eduardo

Stayed 1 night in Jul 2023

10/10 Excellent

DANILO

Stayed 1 night in Jul 2023
Response from Eva on 25 Jul 2023
Hi, Danilo! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Eva

2/10 Terrible

DANILO

Stayed 1 night in Jul 2023
Response from Eva on 25 Jul 2023
Hi, Danilo! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

6/10 Okay

Daniel

Stayed 1 night in Jun 2023
Response from Barbara on 15 Jul 2023
Sorry for the inconvenience, Daniel! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

10/10 Excellent

Laura Elena

Stayed 3 nights in May 2023
Response from Lisa on 24 Jun 2023
Hey, Laura! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Lisa

8/10 Good

Simon

Stayed 2 nights in May 2023
Response from Ava on 7 Jun 2023
Thanks for taking out your valuable time to rate us, Simon! We will work even harder to make your stay a memorable one :) Regards, Ava

2/10 Terrible

Katherine

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Al llegar me comentó el dueño que tenía todo ocupado, no respeto la reserva que se hizo Mala experiencia
Stayed 1 night in May 2023
Response from Ava on 1 Jun 2023
¡Hola, Katherine! Lamentamos la desagradable experiencia que ha tenido con nosotros. Estamos trabajando continuamente en mejoras. Esperamos poder servirle mejor. Saludos, Ava

8/10 Good

Saul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Su temática del hotel , muy colonial
Stayed 1 night in Apr 2023
Response from Tim on 4 May 2023
¡Hola, Saúl! Es bueno saber que disfrutó de nuestras ofertas, tenga un día relajante por delante. Saludos, Tim

10/10 Excellent

Ma del Carmen

Stayed 2 nights in Mar 2023
Response from Eva on 6 Apr 2023
Hi, Carmen! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Eva

8/10 Good

Sara Angélica

Stayed 2 nights in Mar 2023

6/10 Okay

Ernesto

Stayed 1 night in Mar 2023

10/10 Excellent

Esteban

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un edificio histórico en pleno centro de zacatecas, muy bien conservando
Stayed 1 night in Jan 2023
Response from Ava on 13 Jan 2023
¡Me alegro de oír esto, Esteban! Gracias por formar parte de nuestra familia y siempre nos esforzaremos por estar a la altura de tus expectativas. Saludos, Ava

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcional al 100%
Muy bien , el hotel super céntrico y ñas instalaciones excelentes
Stayed 1 night in Nov 2022
Response from Ava on 9 Dec 2022
¡Hola, Gerardo! Gracias por tomarse el tiempo para compartir su revisión de prestigio con nosotros. Estamos orgullosos de dar un servicio excepcional a nuestros clientes y estamos encantados de recibir sus elogios y aprecio. Saludos, Ava

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pequeño inconveniente
El lugar está bonito y obvio como una construccion antigua , se encuentra con areas un poco deterioradas , el unico problema es que es dificil que salga agua caliente por la regadera(en mi cuarto ) pero me.comentaron que lo iban a revisar ..me gustó y si volveria
Stayed 1 night in Nov 2022
Response from Ava on 9 Dec 2022
¡Hola, Gerardo! Gracias por darnos una oportunidad y aún más por dejarnos esta reseña. Nos sentiremos bendecidos de servirle pronto de nuevo con servicios aún mejores, actualizados e improvisados. Que tenga un buen día por delante. Saludos, Ava

10/10 Excellent

josue Elihu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si quieres Conocer Zacatecas Surreal
Si quieres Conocer Zacatecas Surreal, visita el Meson de la Concepcion...
Stayed 1 night in Nov 2022
Response from Ava on 9 Dec 2022
¡Hola, Josue! Estamos increíblemente agradecidos de que te hayas tomado el tiempo de dejarnos esta nota. Los valores de nuestra empresa sitúan la satisfacción del cliente como máxima prioridad y estamos comprometidos con nuestros clientes. Clientes como usted hacen que nuestro trabajo sea maravilloso. Esperamos poder servirle de nuevo. Saludos, Ava

4/10 Poor

Irma

Travelled with family
Disliked: Amenities, property conditions & facilities
Esta limpio pero no era la habitacion que reservé y no hay estacionamiento
Response from Ava on 9 Dec 2022
¡Hola, Irma! Lamentamos ver que no está satisfecho con nuestros servicios. Tenga la seguridad, nos esforzaremos día y noche para asegurarse de que sus futuras visitas son más cómodas y relajantes por delante Saludos, Ava

10/10 Excellent

Maria del Refugio

2/10 Terrible

Mariochavezdele, Torreon, coah.

Travelled with family, Business traveller
no encontré el hotel en el domicilio y el teléfono es de otro hotel mismo que nos informo que no existe referido hotel por eso no me pude hospedar pero si se realizo el cobro y no se como pedir el rembolso ya que el hotel es un fraude por este medio solicito el rembolso del dinero que se me cobro pueden verificar me quede en el hotel imperial de Saltillo, coah. a unos 20 minutos de Ramos Arispe, se reservo a nombre de mi esposa Silvia Azua Cordoba gracias por su atencion
Stayed 1 night in Jul 2020

2/10 Terrible

Lorena, Ciudad de México

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
No es la direccion , nos mintieron , No nos alojamos xq no existe el lugar es un fraude
Stayed 1 night in Jun 2020

2/10 Terrible

Roberto Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirección Errónea
El hotel marca una dirección dentro de esta plataforma y al momento de llegar a la dirección indicada, el hotel no es el anunciado, la dirección publicada dice Arteaga, Coahuila y en verdad está en Zacatecas
Stayed 1 night in Jun 2020