York Spa Hotels

"At check in only one person at that time she was on the phone over 10 minutes. A second person came and did check us in. Went to the pool to use the hot tub. Hot very hot and very little water flow. No towels were available. Asked for towels two times and waited 45 minutes and never got any. Clean hotel but appears to be understaffed. "

"I’d return again!"

"Front desk was so friendly upon check in, the room was clean and the AC was so cold! We enjoyed the arcade as we roamed the hallways and the pool was perfect. My only complaint was the smell in the elevator…off-putting at 6 in the morning. "

"Honest opinion. The lobby and property grounds were very nice. However the rooms were very dated and the tv was small. The beds were fairly comfortable for me but my husband thought it was a bit lumpy and could feel springs. The beds could use a thicker blanket or spare in the closet. Everything was very clean in the room though. Shower and water pressure were great. The pool was cold for an indoor pool and the hot tub felt great but needs to be resurfaced. The diner was nice for breakfast. We traveled with our grandkids for a little weekend getaway. They enjoyed it and that’s all that really mattered but they would have been in the pool longer if it was slightly warmer. All in all, a bit overpriced and ok but needs improvements."

"The staff were amazing and the property and the rooms were super clean. We will defiantly be going back."

"The room was not clean, did not smell great, and the furniture was pretty beat up. Pictures on walls were askew, not all the lights worked, fan in the bathroom never stopped running, and the TV cut out intermittently. Room keys took many tries for entry. On the plus side, check in was easy and the staff was pleasent. Breakfast looked adequate but we did not partake."

"The pool room was the most disgusting pool& hot tub i have ever seen. The doors were covered in rust Pool- water was a murky Grey and debris floating around. Looks like it hasnt been cleaned in a long time. Hot Tub- same as the pool. I had to tell my children it was shut down because it was so gross. DO BETTER FOR PEOPLE WHO ARE PURCHASING ROOMS AND EXPECT TO RELAX IN A POOL AND NOT A SWAMP."

"Late shift front desk woman very accomidating and kind."

"No the breakfast was all cold. They could invest in a waffle maker."