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Reviews of Kawasaki Nikko Hotel

3.5 out of 5
Kawasaki Nikko Hotel
1 Nisshin-Cho, Kawasaki-ku, Kawasaki, Kanagawa-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 452 out of 1002 reviews" "
Rating 8 - Good. 397 out of 1002 reviews" "
Rating 6 - Okay. 127 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 8 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MITSUHIRO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ryojiro, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from 宿泊部　宮川 on 14 Apr 2024
この度は、川崎日航ホテルをご利用下さいまして誠に有難うございます。また次回のご利用を心よりお待ちしております。川崎日航ホテル宿泊部

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely recommend this place.
Stayed 5 nights in Jan 2024
Response from Reception Miyagawa on 20 Feb 2024
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Their breakfast buffet was very nice. Clean, good selection very good staff. I thought the business room was good compact but the bed amenities were good.
Stayed 3 nights in Feb 2024
Response from Reception Miyagawa on 20 Feb 2024
Thank you very much for staying with us.We would like to express our sincere appreciate for your valuable opinions.We are very happy that you are satisfied with our service.We constantly strive to improve our service even further.If you have any opportunity to visit Japan, we would like you to choose our hotel again.Kawasaki Nikko HotelReception

8/10 Good

Anthony, Bothell

Liked: Cleanliness, staff & service, property conditions & facilities
Two major train lines, multiple shopping malls, restaurants, shopping arcades, and nightlife all within minutes by foot. For the hotel, pretty much what you would expect from a Nikko Hotel. Clean, nice people, room with a view of the city skyline, etc
Stayed 1 night in Jan 2024
Response from Reception Miyagawa on 20 Feb 2024
Thank you very much for staying with us.We would like to express our sincere appreciate for your valuable opinions.We are very happy that you are satisfied with our service and your kindly comentes.If you have any opportunity to visit Japan, we would like you to choose our hotel again.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from 宿泊部　宮川 on 27 Jan 2024
この度は、川崎日航ホテルをご利用下さいまして誠に有難うございます。また次回のご利用を心よりお待ちしております。川崎日航ホテル宿泊部

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Reception Miyagawa on 27 Jan 2024
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

8/10 Good

Sunmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from 宿泊部　宮川 on 27 Jan 2024
この度は、川崎日航ホテルをご利用下さいまして誠に有難うございます。また次回のご利用を心よりお待ちしております。川崎日航ホテル宿泊部

10/10 Excellent

Hideki

Stayed 2 nights in Jan 2024
Response from 宿泊部　宮川 on 27 Jan 2024
この度は、川崎日航ホテルをご利用下さいまして誠に有難うございます。また次回のご利用を心よりお待ちしております。川崎日航ホテル宿泊部

8/10 Good

Yumi, Summit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from 宿泊部　宮川 on 15 Jan 2024
この度は、川崎日航ホテルをご利用下さいまして誠に有難うございます。また次回のご利用を心よりお待ちしております。川崎日航ホテル宿泊部

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reception Miyagawa on 15 Jan 2024
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

ARPISAK

Liked: Cleanliness, staff & service
Stayed 12 nights in Dec 2023
Response from Reception Miyagawa on 15 Jan 2024
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Reception Miyagawa on 3 Jan 2024
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

8/10 Good

Tan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Reception Miyagawa on 18 Dec 2023
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

benny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping mall and subway station. KAWASAKI Station.
Stayed 3 nights in Nov 2023
Response from Reception Miyagawa on 8 Dec 2023
Thank you very much for staying with us.we are really glad to hear your comments.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Reception Miyagawa on 8 Dec 2023
Thank you very much for staying with us.we are really glad to hear your comments.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to train station, shopping and restaurants. Buffet breakfast was excellent. Staff was very friendly.
Stayed 3 nights in Nov 2023
Response from Reception Miyagawa on 8 Dec 2023
Thank you very much for staying with us.we are really glad to hear your comments.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Hotel
The Kawasaki Nikko is a convenient hotel as it is close to Kawasaki Station and also to various shops and restaurants. There is even a good sized supermarket next to it. The only downside to it is the refrigerator does not have a small freezer unit in it and there is no microwave on the floors. If you search, you'll find an ice machine, but it doesn't say that in your room guide. Other than that, the staff are very friendly and helpful!
Stayed 16 nights in Oct 2023
Response from Reception Miyagawa on 8 Dec 2023
Thank you very much for staying with us.We would like to express our sincere appreciate for your valuable opinions.We are very happy that you are satisfied with our service.We constantly strive to improve our service even further.If you have any opportunity to visit Japan, we would like you to choose our hotel again.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

Milton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location next to Kawasaki station.
Stayed 5 nights in Oct 2023
Response from Reception Miyagawa on 2 Nov 2023
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

8/10 Good

Teruaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked Nice staff service and very clean room. Very good location to access to train station and go shopping. What I didnt like Noisy when someone talked on the floor outside of room. International phone didnt work (follower instructure)
Stayed 5 nights in Oct 2023
Response from Reception Miyagawa on 16 Oct 2023
Thank you very much for staying with us.We would like to express our sincere appreciate for your valuable opinions.If you have any opportunity to visit Japan, we would like you to choose our hotel again.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small (espcially by U.S. standards), but fine for a short stay. Good lighting, very quiet, quality tea/coffee in the room, decent breakfast, and great staff. Right near 2 train stations, plus buses and cabs. No complaints!
Stayed 1 night in Oct 2023
Response from Reception Miyagawa on 16 Oct 2023
Thank you very much for staying with us.We would like to express our sincere appreciate for your valuable opinions.We are really glad to hear your comments.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

8/10 Good

NINELA

Stayed 8 nights in Sep 2023
Response from Reception Miyagawa on 6 Oct 2023
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

SHIHCHIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to Haneda airport with express Keikyu train, only 20 minutes! Plenty of shopping with a high end mall and stores. JR station is one minute by walking
Stayed 3 nights in Sep 2023
Response from Reception Miyagawa on 24 Sept 2023
Thank you very much for staying with us.We would like to express our sincere appreciate for your valuable opinions.we are really glad to hear your comments.If you have any opportunity to visit Japan, we would like you to choose our hotel again.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is placed perfectly next to food and shopping areas. There is so much in a walkable distance! The staff was friendly and helpful. Next time I come to Japan I will stay here longer!
Stayed 5 nights in Sep 2023
Response from Reception Miyagawa on 24 Sept 2023
Thank you very much for staying with us.We would like to express our sincere appreciate for your valuable opinions.We are really glad to hear your comments about staff services any more.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Reception Migagawa on 16 Sept 2023
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Reception Miyagawa on 26 Aug 2023
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing for our stay. With it being so close to the JR Kawasaki Station helped massively. It was always extremely clean and despite being next to the station, you could hardly hear the trains. Cleaning staff were amazing with the room and Front Desk staff were extremely friendly and helpful despite the language barrier. Definitely would stay here again.
Stayed 13 nights in Aug 2023
Response from Reception Miyagawa on 26 Aug 2023
Thank you very much for staying with us.We would like to express our sincere appreciate for your valuable opinions.We are very happy that you are satisfied with our service and location of around our hotel.We constantly strive to improve our service even further.If you have any opportunity to visit Japan, we would like you to choose our hotel again.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, very accommodating for English-speakers, climate controlled rooms, great breakfast
Stayed 8 nights in Aug 2023
Response from Reception Miyagawa on 26 Aug 2023
Thank you very much for staying with us.We would like to express our sincere appreciate for your valuable opinions.We are very happy that you are satisfied with our service.We constantly strive to improve our service even further. and we look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

6/10 Okay

Elisabeth, Pawtucket

Stayed 5 nights in Aug 2023
Response from Reception Migagawa on 4 Sept 2023
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2023
Response from Reception Miyagawa on 25 Jun 2023
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable hotel in lose proximity to the station and restaurants.
Stayed 3 nights in Jun 2023
Response from Reception Miyagawa on 25 Jun 2023
Thank you very much for staying with us.We would like to express our sincere appreciate for your valuable opinions.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a comfortable hotel located within easy walking distance of the station. Staff are helpful and friendly. We will return for another stay.
Stayed 5 nights in May 2023
Response from Reception Miyagawa on 28 May 2023
Thank you very much for staying with us.We would like to express our sincere appreciate for your valuable opinions.We are very happy that you are satisfied with our service.We look forward to welcoming you again in near future.Best regardsKawasaki Nikko HotelReception Desk

10/10 Excellent

Ben Ji

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly, location is convenient
Stayed 1 night in May 2023
Response from Reception Miyagawa on 28 May 2023
Thank you very much for staying with us.we are really glad to hear your comments.We constantly strive to improve our service even further.Best regardsKawasaki Nikko HotelReception Desk

8/10 Good

JENNY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel.
Stayed 1 night in Apr 2023
Response from Reception Migagawa on 30 Apr 2023
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception

8/10 Good

Sze Ming

Stayed 5 nights in Apr 2023
Response from Reception Miyagawa on 22 Apr 2023
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception

8/10 Good

Sze Ming

Stayed 5 nights in Apr 2023
Response from Reception Miyagawa on 22 Apr 2023
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception

8/10 Good

Juan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Reception Miyagawa on 22 Apr 2023
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception

10/10 Excellent

Benjamin M, RICHMOND

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed in this property before. We liked it then, and we liked it now. Very good staff.
Stayed 3 nights in Mar 2023
Response from Reception Miyagawa on 20 Mar 2023
Thank you very much for staying with us.And we are really glad to hear your comments.We look forward to welcoming you again in near future.Best regardsKawasaki Nikko HotelReception

8/10 Good

Lai Tee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good to know Theres coffee maker inside the room.
Stayed 5 nights in Jan 2023
Response from Reception Miyagawa on 18 Feb 2023
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception

10/10 Excellent

Seiichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great service
It is a somewhat outdated full service hotel. Power outlets are limited. The counter top of the bathroom is limited on space. Storage for clothes was limited, too. But service was excellent. The buffet breakfast was of great value. Location is great.
Stayed 5 nights in Dec 2022
Response from Reception Miyagawa on 22 Jan 2023
Thank you very much for staying with us.And we are really glad to hear your comments.We look forward to welcoming you again in near future.Best regardsKawasaki Nikko HotelReception

10/10 Excellent

Boon Hoe

Liked: Cleanliness, staff & service
Good, clean and comfortable hotel to stay.
Stayed 1 night in Nov 2022
Response from Reception Miyagawa on 25 Dec 2022
Thank you very much for staying with us.And we are really glad to hear your comments.We look forward to welcoming you again in near future.Best regardsKawasaki Nikko HotelReception

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Kawasaki Nikko Hotel
This was a great choice for my six day visit. Hotel is modern and comfortable, breakfast buffet is excellent, staff is professional and helpful. Good location near Kawasaki station, a major hub. Lots of food and shopping . Prices were reasonable. Will likely stay again.
Stayed 6 nights in Nov 2022
Response from Reception Miyagawa on 25 Dec 2022
Thank you very much for staying with us.And we are really glad to hear your comments.We look forward to welcoming you again in near future.Best regardsKawasaki Nikko HotelReception

8/10 Good

Robert

Stayed 1 night in Nov 2022
Response from Reception Desk on 25 Dec 2022
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception

10/10 Excellent

Yuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, easy access to the trains, great restaurant options, and so many stores nearby for shopping. Staff was friendly and rooms were kept very clean.
Stayed 7 nights in Oct 2022
Response from Reception Miyagawa on 22 Oct 2022
Thank you very much for staying with us.We look forward to welcoming again in near future.Best regardsKawasaki Nikko HotelReception

10/10 Excellent

Mieko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for everything
Stayed 1 night in Jun 2022
Response from Front Desk on 1 Jul 2022
Thank you very much for staying with us. We look forward to welcoming again in near future. Best regards Kawasaki Nikko Hotel Front Desk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食ビュッフェの従業員の方達のサービスが素晴らしくお食事も美味しかったので気持ちの良い1日のスタートになりました。
Stayed 4 nights in Jun 2022
Response from 宿泊部　宮川 on 20 Jun 2022
この度は、川崎日航ホテルをご利用下さいまして誠に有難うございます。 ご満足頂けるサービスをお届けする事ができましたご様子で、大変嬉しく存じます。 また次回のご利用を心よりお待ちしております。 川崎日航ホテル 宿泊部

10/10 Excellent

Ryojiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Shigeru

Liked: Staff & service
G ood
Stayed 1 night in Feb 2022
Response from 宿泊部 on 22 Feb 2022
ご利用頂きまして、誠に有難うございます。 川崎日航ホテル 宿泊部

8/10 Good

Shigeru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2021
Response from Front Desk on 23 Dec 2021
hank you very much for staying with us. We look forward to welcoming again in near future. Best regards Kawasaki Nikko Hotel Front Desk

10/10 Excellent

Shigeru

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2021