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Reviews of Hilton Yokohama

4.5 out of 5
Hilton Yokohama
6-2-13, Minatomirai, Nishi-ku, Yokohama, Kanagawa

Reviews

9.4

Exceptional

Rating 10 - Excellent. 85 out of 110 reviews" "
Rating 8 - Good. 18 out of 110 reviews" "
Rating 6 - Okay. 3 out of 110 reviews" "
Rating 4 - Poor. 1 out of 110 reviews" "
Rating 2 - Terrible. 3 out of 110 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

TAK KUEN JOHN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and new property. Convenient location. Nice and friendly staff. Clean and tidy room.
Stayed 8 nights in May 2024

10/10 Excellent

Seth

Stayed 1 night in Mar 2024

10/10 Excellent

Misa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
高級感があり、夜景も綺麗でした。 朝食もとても美味しくつけるのがおすすめです。 アメニティも充実していて、普段使えない物が使えて素敵な旅行になりました。
Stayed 1 night in May 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff Clean and modern throughout
Stayed 2 nights in Apr 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and service
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff that went out of their way to help and make us feel welcome.
Stayed 1 night in Mar 2024

8/10 Good

Freddy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was close to my workplace. easy access from train station.
Stayed 2 nights in Feb 2024

10/10 Excellent

Yenn Dar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living up to its name - Hilton Yokohama
Spacious and comfortable room with a scenic view. Walking distance to subway station. Will be back!
Stayed 1 night in Feb 2024

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Amazing hotel. Friendly staff, very clean and in a good area
Stayed 7 nights in Feb 2024

8/10 Good

Yusuke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's newly built hotel where you have access to minato mirai and the Yokohama main station but it's a bit far from both areas. No restaurant shops around the hotel but K arena which gets super crowded when there is any mega events like concert
Stayed 1 night in Feb 2024

10/10 Excellent

Ai Peng Karen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel to mark my last evening in Japan!
Stayed 1 night in Dec 2023

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Sang Kuk, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Nov 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a relatively new hotel with very nice and modern equipment and design. The location is good with Yokohama train station within 10 minutes walk.
Stayed 6 nights in Nov 2023

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Absolutely beautiful hotel! Would highly recommend for any occasion in Yokohama
Stayed 1 night in Nov 2023

10/10 Excellent

Dirk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sayuri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service was impeccable. Even compared to other respectable hotels that I stayed in Japan, everything that they offer their guests was so much better. It was very impressive. Even though I had to get a cab from and to the Yokohama train station, I won't hesitate to book a room for my next trip to Yokohama. Highly recommended.
Stayed 1 night in Nov 2023

10/10 Excellent

Susan, Evergreen

Stayed 2 nights in Nov 2023

8/10 Good

Sachie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

kazuyuki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
彼女の誕生日のお祝いで利用しました。 誕生日サービスなどお気遣いいただき良い想い出を作れました。また施設は大変清潔感がありスタッフの皆さんはいつも笑顔で気持ち良い接客、挨拶など教育が行き届いていました。 ありがとうございました。
Stayed 1 night in May 2024

10/10 Excellent

SHINOBU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備も新しく清潔で、駐車場もセキュリティーがよく、スタッフの方々皆さんが良く気づく大変良いホテルでした。
Stayed 1 night in May 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

SAORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近く便利でした。 また、宿泊したいです。
Stayed 1 night in Apr 2024

10/10 Excellent

???

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kアリーナでのイベントの際に使用しました。 Kアリーナの横で荷物も預けられてとても良かったです。 とても広く、綺麗で静かでした。 そして朝食も種類が豊富で美味しかったです。

10/10 Excellent

Yuki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応も素晴らしく、ホテルも清潔で良かったと思います。
Stayed 1 night in Mar 2024

8/10 Good

TAKUYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

HIROKAZU

Stayed 1 night in Mar 2024

10/10 Excellent

JUNKO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コンサートのため利用しました。お部屋も大変綺麗でスタッフの対応も素晴らしく、また是非利用させていただきます。
Stayed 1 night in Mar 2024

10/10 Excellent

Noriko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また是非利用したいです。
Stayed 1 night in Mar 2024

10/10 Excellent

reiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食メニューが豊富で楽しかった。勿論美味しいです。
Stayed 1 night in Feb 2024

8/10 Good

??

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
エレベーターが少ないです
Stayed 1 night in Feb 2024

10/10 Excellent

OSAMU

Stayed 1 night in Feb 2024

10/10 Excellent

YUTA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great time to stay !
Stayed 1 night in Feb 2024

10/10 Excellent

Akinofi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗だった
Stayed 1 night in Feb 2024

10/10 Excellent

SEIKA

Stayed 1 night in Feb 2024

10/10 Excellent

?

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Ho Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
출입구 찾기 좀 힘들어요
Stayed 2 nights in Feb 2024

10/10 Excellent

Shinji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

AIRI

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
綺麗で雰囲気もよかったです。 朝食もおいしかったです。
Stayed 1 night in Dec 2023

10/10 Excellent

Makoto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新しいホテルでサービスも良く、非常に快適な滞在でした。朝食も種類豊富で非常に満足です。 ただ一点残念だったのが、仕事用のパソコンでWi-Fi接続出来なかったことです。こんなことは初めてだったので戸惑いましたが、セキュリティが高すぎるのか低すぎるのか？わかりませんが仕事の滞在で使えないという点だけ、非常に惜しいホテルでした。
Stayed 2 nights in Jan 2024

10/10 Excellent

EUN KYUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Yukari

Stayed 1 night in Jan 2024

10/10 Excellent

KAORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良いホテルでした。室内の心地よさもスタッフの方々のご対応も最高です。またぜひ利用したいです。
Stayed 1 night in Jan 2024

10/10 Excellent

KA CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have a nice trip ,!
Excellent service !
Stayed 3 nights in Jan 2024

10/10 Excellent

KATSUHISA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが明るく、丁寧。 設備も清潔で綺麗。 朝のブッフェも美味しかった。 窓の前が工事中だったことが残念。
Stayed 1 night in Jan 2024

10/10 Excellent

Keita

Stayed 1 night in Jan 2024

10/10 Excellent

tomoko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスやスタッフさんの笑顔が最高でした。 当方キャラクター物のトレーナーを着用しており、大丈夫かな？と心配していたら、フロントの方のお嬢様も好きとのことで、全然問題ないと言われ、帰りもキャラクターが可愛いと声をかけてくれました。 また来たいな！と心から思いました。 タクシーも10分前から止まっており、待っている時間も一切ありませんでした。 ホテルを出る直前まで最高のサービスをうけ、幸せな気持ちで帰路に着きました。 横浜に泊まる時はちょっと駅から遠くて不便ですが、絶対にヒルトン横浜がオススメです！ ありがとうございました⸜(*ˊᗜˋ*)⸝
Stayed 1 night in Jan 2024

4/10 Poor

MASAMICHI

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
思ったよりも横浜駅から遠く、みなとみらいからもビミョーな距離であった。 また、フロントスタッフの対応も開業間もないからとは言えぬものであった。
Stayed 1 night in Jan 2024

10/10 Excellent

KOICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ヒルトンらしいサービス、設備、部屋良かったです。 朝食が特に素晴らしい。もう一度、食べたいと思います。朝食会場のスタッフの対応も親切でよかったです。 次は連泊したいです。
Stayed 1 night in Jan 2024