Travel to Yilan

room is good. staff is helpful. hotel allowed me to use their area for lunch and rest. also given me earlier checkin.

Pretty much everything you need in terms of location, comfort and staff professionalism. Love to stay in this hotel every time I come to Taiwan.

The guests were amazing! You are welcome!

Got an upgrade, and it's not even a VIP Hotel. I have been a gold VIP for over 10 years, can count the times a got upgraded with 1 hand. Location is convenient. I use it as an overnight before heading to Songshan airport. It takes less than 20 minutes from the time I leave the hotel via MRT to airport. Lots of restaurants in the area. Room is clean. Only reason I took 1 star off is because the room has an indoor balcony where the washing machine is located. However, that room smells like bathroom exhaust. Luckily there is a door you can close.

Location of the hotel is awesome, staff were very good and helpful only reason it doesn't get a 100% review is that we returned home from a day out adventuring and housekeeping had forgotten to close our room door, it was pinned back fully open meaning people walking by could see right in and enter but luckily nothing was missing. I went down and informed reception and they were very apologetic but understandably I was concerned by this so I placed the do not disturb up for the next day and just got towels from housekeeping so all ok but if not for this it was 100% review. Mistakes happen so just grateful no issues and no missing items. Thank you for a wonderful stay.