Dining
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Reviews of The Preston

3 out of 5
The Preston
64 Preston Road, Yeovil, England

Reviews

8.0

Very good

Rating 10 - Excellent. 87 out of 287 reviews" "
Rating 8 - Good. 132 out of 287 reviews" "
Rating 6 - Okay. 44 out of 287 reviews" "
Rating 4 - Poor. 18 out of 287 reviews" "
Rating 2 - Terrible. 6 out of 287 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Shirley

Liked: Cleanliness, staff & service
The receptionist was welcoming and efficient. The room was clean and comfortable. But I was disappointed that breakfast wasn't available on a Sunday. The day when guests are more likely to want it.
Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so lovely. I travelled into Yeovil for an interview and was late to check in due to train delays but they made sure to leave clear and concise instructions on how to access my room. The beds were so comfortable. They were very kind to let me check out 30 mins later because of my interview time. They were excellent and I would recommend them again and I will be sure to visit again❤️ It was a pleasure. Probably my favourite thing about being in Yeovil❤️
Stayed 1 night in Mar 2024

4/10 Poor

Alan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A ok hotel
From the reviews we picked this hotel as we traveled from the midlands for a funeral. We check in nice and easy and was told where are room was it was nice and clean. We come back to are room about 10pm and noticed that on the back of the door to have breakfast we had to request it before 7pm we was never told this when we check in or via emails. We had the spot lights shining though the window and the room was to warm during the night which made are stay uncomfortable we was woken up at 7am by a delivery being made for the bar so wasnt happy as we had a bad night sleep and we had a long day ahead Overall a tidy room but would recommend not sleeping in room 1
Stayed 1 night in Feb 2024

6/10 Okay

Steven

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Haider

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Unfortunately, room was very cramped. Heater control was a bit faulty. No heater in bathroom so that was cold. Random step in the bathroom. Shower was nice and warm. Overall, I felt it was over-priced.
Stayed 1 night in Nov 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I had to find this hotel ay last minute which was not really in the area we wanted as my original choice was in Southampton. The double bed was very uncomfortable and noisy every time i moved and didn't get much sleep. Thankfully there was another bed and managed to get a better sleep there.
Stayed 7 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Tracey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed had a metal bedframe, which was very noisy and creaked loudly every time you moved .I couldn't sleep and my husband ended up having to move into a single bed in the adjoining room . We struggled to get hot water for a shower although the staff were very quick to have a look at it .
Stayed 1 night in Sep 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Comfortable good size room. Staff pleasant and a good breakfast.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The young woman on reception was very helpful and friendly. The room was clean and tidy. The breakfast was very nice. Would definitely stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Paula

Stayed 1 night in May 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely accommodation, staff extremely friendly and very helpful, lovely breakfast, fantastic location x would recommend and stay again x
Stayed 1 night in May 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant return stay. Lovely breakfast.
Stayed 1 night in May 2023

6/10 Okay

Haci

Stayed 1 night in May 2023

6/10 Okay

Glanville

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay for a wedding
Lovely peaceful stay at The Preston over a weekend. Friendly & professional reception when booking in on arrival. The room was a triple bed room with plenty of space and an en-suite. It was warm and comfortable and spotlessly clean. The breakfast was superb and the drink in the bar one evening was very nice. We would definitely recommend this hotel when staying in Yeovil.
Stayed 2 nights in Feb 2023

10/10 Excellent

philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were visiting family and the hotel was just down the road so very easy to get too free parking and nice breakfast Room very pleasant and clean and warm as it was freezing outside
Stayed 1 night in Dec 2022

10/10 Excellent

John

Stayed 1 night in Dec 2022

6/10 Okay

Nicola

Travelled with family
Liked: Cleanliness
Disappointed
Water coming through the ceiling from rain from 3.30am meant a not very restful nights sleep. Mentioned in the morning to be told someone would into it. Made a phone call later to try and make a complaint, was promised a call back, but never happened.
Stayed 1 night in Oct 2022

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
We were visiting Yeovil for the funeral of a family member and were grateful for the friendliness of the staff and comfortable beds. This made a very upsetting visit as pleasant as possible. The breakfast was great and the service in the morning was super attentive. I was called before our arrival and talked through the check-in as the reception was going to be closed when we arrived. Not a problem at all as the instructions and manner of the person speaking to me on the phone were top-notch. Really liked the decor and the layout of the building. My only wish would have been for more water pressure in the bath taps allowing for a bath to run faster, but that's not a deal breaker. We'd visit again for sure
Stayed 2 nights in Oct 2022

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean and comfortable. Reception not manned many hours a day, but staff always contactable on phone and friendly and helpful.
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Would recommend
Staff are lovely. Room was fine over all, however towel rail in the bathroom was falling off the wall. Awkward with toilet roll as no holder of any kind and seems you can't have heated towel radiator on without water pressure being affected. The shower trickled water out. Room was nicely done and presented and nice touch with the welcome biscuits and bottles of water. Bed a little uncomfortable but that's a personal preference. Family room lay out was good but the bed in the alcove was uncomfortable as it wasn't on a bed base but on a solid stone base so my son had a very bad nights sleep. We stayed here as very local to family and it's just one night so would stay again. I only have experience of the family rooms but had family with me staying in the double rooms and all good with those. They put a lot of effort in and make a really lovely breakfast. The staff are all very helpful and welcoming.
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Stayed 1 night in Sep 2022

10/10 Excellent

Brian

Stayed 1 night in Sep 2022

10/10 Excellent

Miss G A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely one night stay
I recently stayed at the Preston with my mother for one night on a visit to relatives. The hotel was very clean and comfortable with a lovely outside sitting area. I found all the staff to be very friendly, helpful and professional.
Stayed 1 night in Aug 2022

8/10 Good

D

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Mrs Maureen

Stayed 2 nights in Jun 2022

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
A very good stay. Check in was easy and the host very pleasant. The room was a good size, clean and comfortable. Breakfast was a full English and very good and served by friendly staff. Extra tea, coffee etc. for the room was provided daily in a bag so that staff did not have to enter the room. The only down side was that the bar was not open on the Sunday evening which is shown on the sign for bar opening hours.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better than people give them credit for.
Great service, super breakfast, clean comfortable rooms.
Stayed 1 night in Nov 2021

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what I needed
Clean and neat, had everything I needed
Stayed 1 night in Nov 2021

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

6/10 Okay

Lesley

Travelled with partner
Liked: Cleanliness, staff & service
The room I booked was unclear that the bathroom was not en suite so I had to pay extra for an upgrade, breakfast was not included where I thought it was as it mentions it in the comments. I thought the price was expensive for what we got
Stayed 1 night in Sep 2021

8/10 Good

Shepherd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My positive one night stay review
Less than 5 minutes to Yeovil town center. Very cosy & clean. Staff were very helpful and very curtious. The breakfast was simple but nice. They use a 20 minute table time allocation system because of limited dining area, whereby the guests chose the best slot for themselves and this seems to work extremely well because this way the guests don't have to wait or fight for tables. 5 star hotels can learn from this...;-) It was only for one night but I'll definitely recommend.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, clean and spacious family suite. Friendly hosts and good breakfast.
Stayed 1 night in Aug 2021

8/10 Good

David

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean good and friendly staff
Stayed 2 nights in Aug 2021

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely friendly staff and hotel. The room was lovely and clean with lots pf space and the bathroom was big and had a separate bath and shower. The food was delicious and generous portions. Would definitely recommend and will definitely rerurn.
Stayed 1 night in Aug 2021

6/10 Okay

Caren

Liked: Room comfort
Very upset at breakfast my partner is diabetic asked for sweetners for coffee to be told they dont have any at that hotel, bacon was under cooked sausage was the cheapest money could buy and egg was over cooked. Bad experience.
Stayed 1 night in Aug 2021

8/10 Good

gary

Liked: Cleanliness
Disliked: Staff & service, room comfort
It is really inconvenient to check in at 16.00.The room had flies in it and the breakfast was not very nice.I would not return.
Stayed 1 night in Jul 2021

10/10 Excellent

jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Stewart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

2/10 Terrible

Noel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was cold,you couldn't turn the heating up or down because you had no control over it very poor.
Stayed 1 night in Dec 2020

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet night on our own
There were only two things that could have been better that I could mention, those are due to having rheumatoid arthritis I found the bed too low and too soft and the noise from the traffic outside was quite loud and constant. Otherwise an absolutely lovely place run by equally lovely people
Stayed 1 night in Sep 2020

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Covid restrictions aside, the hotel room was comfortable clean and fresh. The staff we met were all very helpful. Breakfast was served in a takeaway pack which was absolutely fantastic. Either eat in your room or on the deck. As the sun shone, so we ate our full english and coffee outside. Lovely.
Stayed 1 night in Sep 2020

4/10 Poor

Debbie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Decent sized room and great bar service with well priced food and beers. Good full English breakfast.
Stayed 1 night in Feb 2020

4/10 Poor

r b

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Nanabob59, Broadstone

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff made you feel very welcome. Nice rooms and excellent breakfast. Within walking distance of Westlands Entertainment Venue.
Stayed 1 night in Nov 2019