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Reviews of Hawk House

4 out of 5
Hawk House
camel cross, Yeovil, England

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 44 reviews" "
Rating 8 - Good. 13 out of 44 reviews" "
Rating 6 - Okay. 8 out of 44 reviews" "
Rating 4 - Poor. 5 out of 44 reviews" "
Rating 2 - Terrible. 5 out of 44 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Anthony

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, the heating didn't work so it was very cold, we couldn't get blankets, staff were really unhelpful/rude. Really one of the worst hotels I've stayed in. We were on our way to Cornwall for a holiday, and it really was the worst possible start. The only good thing is it's proximity to the road.
Stayed 1 night in Apr 2024

4/10 Poor

Rod

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Checked in late as it said 24hr. Restaurant next door had the keys. Then left to let ourselves in. Rooms smelled of bleach and damp. Beds were super cheap and felt like lying on the bare springs. TV remotes were bigger than the screen and needed a PhD in electronic engineering to figure out how to work the remotes including having to swap batteries from one to the other. In the morning we were apprehensive but hungry for breakfast which is advertised as inclusive of the room rate, only to be greeted with a sign saying the bistro is temporarily closed. How convenient. Would have gone to the premier inn a mile up the road if we'd known the inclusive breakfast was just bait. Entirely unmanned and devoid of charm. 4 stars must be referring to the breakfast we didn't get.
Stayed 1 night in Mar 2024

6/10 Okay

G

Disliked: Staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

Anne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disappointing stay
On arrival the room was freezing cold as there had been no heating on. Took best part of 2 hours for it to finally warm up. The bathroom heater didn’t work at all so wasn’t pleasant getting in and out of the shower. Went out for the evening to came back to a rapidly cooling room and in the morning it was freezing as they had turned the heating off again. (Beginning of December). The bin hadn’t been emptied and the WiFi and tv didn’t work.
Stayed 1 night in Dec 2023

2/10 Terrible

PHILIP

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2023

6/10 Okay

Joseph

Stayed 1 night in Nov 2023

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick to assist when requiring assistance when we needed the heating on and another cup. Found the traffic noisy as the double glazing did not keep the noise out very well
Stayed 1 night in Nov 2023

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cheerful professional service from Saed. Room 5 twin room and bathroom were spacious, clean, warm - cotton sheets, bathroom cosmetics - powerful shower and good hospitality tray.
Stayed 3 nights in Oct 2023

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Kept banging my head
Please put up ' mind your head signs ' in the bedroom and bathroom. Room 6.
Stayed 1 night in Oct 2023

8/10 Good

Anna

Stayed 1 night in Oct 2023

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Justin

Liked: Amenities
Wry friendly staff. Could have had a fridge in the room though.
Stayed 4 nights in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Nice stay, good price, awesome breakfast
Room was a bit tired and needed new furniture, but it was very clean. If road noise affects you ask for a room at the back.Breakfast was brilliant and the young man at breakfast was very friendly and helpful. The location was perfect for the places I planned to visit.
Stayed 3 nights in Sep 2023

6/10 Okay

Sara

Travelled with family
Liked: Staff & service
The gentleman we dealt with each day was nice and efficient. The room was basic but as we were literally just sleeping there and grabbing breakfast each morning it served its purpose. The room, including the ensuite, could do with an upgrade. Whilst we weren’t there much we couldn’t get WiFi anywhere but either right behind the door to the room or in the bathroom which is quite inconvenient.
Stayed 3 nights in Aug 2023

8/10 Good

Gary

Stayed 1 night in Aug 2023

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and a good size, breakfast options didn't offer many choices and the cooked breakfast came with turkey bacon instead of normal bacon was still nice if on the small side
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights. Room was clean and tidy service was excellent and staff very friendly. Would stay again
Stayed 3 nights in Aug 2023

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities
dissapointing
Place is tired, with bedsided cabinet falling apart, mould in the shower, shower fan not working. We could not get breakfast before 8.30am despite it saying in the information folder that breakfast was from 8.00am. No cereal available for breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

Isobel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location adjacent busy road meant there was a lot of traffic noise. However the room had everything I needed. A bit dated, so could do with a refresh in parts, but still comfortable.
Stayed 3 nights in Jul 2023

10/10 Excellent

William

Stayed 1 night in Jun 2023

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a stopover B&B on the side of a busy road. It's next to an Indian restaurant, whose staff are very friendly and who also act as reception to the B&B rooms and where you go to have breakfast. The room was clean and quiet enough and the bed adequately comfortable. The Indian meal we had in the restaurant was good and the breakfast (choice of cooked breakfast or toast) was fine, although cereal and fruit would have been nice.
Stayed 1 night in Jun 2023

10/10 Excellent

Sue

Stayed 1 night in Jun 2023

4/10 Poor

Goverdhan

Stayed 1 night in Jun 2023

10/10 Excellent

Dawn

Stayed 1 night in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearly Perfect
Thoroughly Enjoyed our stay at Hawk House nearly All was Perfect. Towels supplied were freshly laundered but sadly thread bare so need updating. Should have been a 10/10
Stayed 1 night in May 2023

10/10 Excellent

Roy

Stayed 1 night in May 2023

8/10 Good

Glynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Great simple accommodation providing comfortable bed and good facilities with a good breakfast provided
Stayed 2 nights in May 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent comfortable hotel at a decent price
Easy to find, plenty of space for parking with big gaps between the cars (unlike most hotels!), Bistro till 2.30, Indian Restaurant from 5.30 so easy eating. Excellent breakfast, although we only tried the cooked breakfast. Our room was large enough and had plenty of space for storage, plenty of electrical sockets, opening windows and blackout curtains. The room was bright but some of the furniture was a bit worn. The room and bathroom were spotless, if a bit dated. The only let down, and it only applied on our first night, was that the heating is on a timer and only comes on at a certain time - if you are cold before then its not available??? We stayed 3 nights, ate at the excellent Indian Restaurant and also enjoyed sitting out at the picnic benches in the rear, watching the sun go down. As a stopover or a place to stay a while and visit the Fleet Air Arm Museum (1 mile), the Haynes Motor Museum (3 miles) or even the East Somerset Railway 18 miles away, its ideal
Stayed 3 nights in Apr 2023

2/10 Terrible

Debbie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2023

2/10 Terrible

David

Stayed 1 night in Mar 2023

8/10 Good

Sallyann

Stayed 1 night in Mar 2023

10/10 Excellent

Amir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nights stay.
Excellent and clean room. Better than what I expected. Free English breakfast is a huge bonus.
Stayed 1 night in Feb 2023

4/10 Poor

Douglas

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

nathan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room , breakfast was nice , good price. No issues.
Stayed 1 night in Oct 2022

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Rooms are quite small, mattress on bed really noisy and not well sprung, room smelt a bit musty but was spotless. The attached restaurant is now Indian cuisine in the evenings and unless you are prepared to travel, your dinner options are limited. Breakfast was ok, though no pork products on menu (turkey bacon rashers etc).
Stayed 1 night in Sep 2022

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was easy to find and access and the staff were welcoming, friendly and warm. The rooms were better than some 4 star hotels we stayed in with proper full size wardrobes, abundant double sockets and sound proofing from the outside world.
Stayed 2 nights in Aug 2022

6/10 Okay

Richard

Travelled with group
Liked: Staff & service
Staff excellent, breakfast was lovely Room was basic and dated but ok
Stayed 1 night in Jul 2022