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Reviews of Rose Palace Hotel Yangon

3 out of 5
Rose Palace Hotel Yangon
376(A), Shwe Hnin Si Street, Mayangone Township, 9 Mile, Yangon

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 13 reviews" "
Rating 8 - Good. 8 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Business traveller
Affordable and comfortable stay. No fuss deal. Ok.
Stayed 1 night in Mar 2019

2/10 Terrible

lambe

Liked: Staff & service, property conditions & facilities
Hotel missed out on my booking and told me they were fully booked when I tried checking in. They said that I should have received an email from Expedia for confirmation. I already received confirmation on the app and they said no need to email them to further confirm. After a long discussion & waiting for close to 3 hours, they finally told me they have the room for me.
Stayed 4 nights in Dec 2018
Response from Jitt on 25 Jan 2019
Dear Value Guest, Mingalarbar!!! greeting from Rose Palace Hotel We are apologize for hearing about that case and want to say very terribly sorry to you. We have to more taking care for the next time and thank you very much for your sharing about that. Really sorry for your inconvenience. Thank you for your kind forgive to us.

8/10 Good

Jing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was close to airport. Clean and comfortable.
Stayed 1 night in Dec 2018
Response from Jitt on 25 Jan 2019
Dear Value Guest, "Mingalarbar" greeting from Rose Palace Hotel Thank you very much for your recommendation to us. We have to tries of our service qualities more and more. Thanks & Best regards

8/10 Good

Agne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay just to visit Shwedagon Pagoda -amazing
We stayed one night only. Hotel is clean and comfortable, has everything you need. We had stunning view of pagoda from our room. Breakfast was a bit disapointing , we went for it around 8am and not much was left (and everything was cold). They mainly catering for asian taste , rather western. Staff in hotel were very friendly and helpful, we needed a taxi into town and airport later - they have arranged this for us and also bargen a price with a driver to ensure we get best deal. Think we paid 5000 local money to and from airport.
Stayed 1 night in Nov 2018
Response from Jitt on 25 Jan 2019
Dear Value Guest, "Mingalarbar" greeting from Rose Palace Hotel!!! Thank you for your recommendation and we have to more taking care for the breakfast time. We are really terribly sorry about that. We have to tries more and more for our service qualities. Anyway thank you very much for your sharing that and kind understanding. Thanks & Best regards

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money and location to airport.
This hotel was great. The staff were always there to help you. The room was good although a little small. Close to the airport and good food at their restaurant. They even had French wine at a reasonable cost. We liked this hotel so much that we cancelled our other more expensive Yangon hotel for our return from Inle Lake. Rose Palace is not really close enough to the city for sight seeing but we are going to Golden Rock so it doesn't matter.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2018
Response from Jitt on 16 Aug 2018
Thank you very much for your visit to ours hotel !!!

8/10 Good

Vinavan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new and clean. Staffs are friendly.
Stayed 3 nights in Mar 2018
Response from Anne on 13 Apr 2018
Thank you very much for your kind review to us and we will look forward to welcome you in future as well.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The staff is always smiling, however, it is not easy to communicate with them in English, and they say "yes" even if they did not understand. This is a problem when you want to catch a flight... Btw, the room was quite comfortable (except pillow that is really too huge) and super clean. The breakfast on the last floor is also a plus. Becarefull the hotel is not easily accessible.
Stayed 1 night in Feb 2018
Response from Anne on 13 Apr 2018
Thank you very much for your kind feedback and we will try to be the best in near future. Next time when you will be coming again, we will take care of all your points to be done. Best regards

10/10 Excellent

YIM FONG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is helpful. They let us check in early in the morning. The restaurant is good.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
周辺が住宅地で、飲食店や商店がなかったことが、大変不便でした。ただし、最上階にあるレストランはなかなかよかったです。朝食バイキングもけっこうでした。
Stayed 4 nights in Nov 2019

8/10 Good

todsawin, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
在內街,外出時難叫車,但有德士在外面,還是可以的,職員非常有禮貌,服務是一流的,浴室沖涼沒有分開乾濕部分,沖涼後廁所會濕濕的,可是很快會乾
Stayed 1 night in Nov 2018

10/10 Excellent

kimyangai, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7월 28~30. 2018
모두 친절합니다. 맛사지샵이 있는데 너무 좋고 가격이 저렴하지만 피로가 풀립답니다. 프론트 직원들이 불러준 택시도 깨끗하고 바가지 요금도 없답니다~~~~~ 다음에 다시 뵐께요
Stayed 1 night in Jul 2018
Response from Jitt on 16 Aug 2018
Thank you very much and warmly welcome back for the next time,Sir

8/10 Good

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2018
Response from Anne on 19 Feb 2018
Thank you for your kind comments and we will try hard to provide best service to our Clients. Looking forward to welcome again in future. Best regards