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Reviews of Palm Spring Resort & Spa

3.5 out of 5
Palm Spring Resort & Spa
No.7(F), Mingalar Street, Nant Thar Gone Quarter, Insein, Yangon

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 95 reviews" "
Rating 8 - Good. 42 out of 95 reviews" "
Rating 6 - Okay. 6 out of 95 reviews" "
Rating 4 - Poor. 2 out of 95 reviews" "
Rating 2 - Terrible. 0 out of 95 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. I stay here every year. The staff are wonderful.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Catalina

Liked: Staff & service, property conditions & facilities, room comfort
decent hotel close to airport
Great for staying close to the airport
Stayed 1 night in Jan 2020

4/10 Poor

Anonymous, Hong Kong

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty Comfy
The location is a bit off the main road, which is nice as that means a bit away from the constant beeps and miscellaneous traffic noise of the city. The room was comfortable with strong AC and a nice balcony sitting area. I had room service which was a good mix of SE Asian dishes at a reasonable price. My only gripe is the shower design is a bit poor. The head wasn't really adjustable and tended to flip up on its own weight so every thirty seconds or so you'd just get blasted in the face, and send water out the back of the unclosable curtain. So a lot of water gets on the bathroom floor. The pool seemed nice but there didn't seem to be a number of spa services. Overall its a comfortable, cheap little hotel close to the airport and makes a nice base of operations, especially for travel days.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Only stayed overnight. Did not have time to explore. However, room was clean and air conditioning was good
Stayed 1 night in Dec 2019
Response from Win Nyunt Hein (Mr.) on 13 Dec 2019
We do really appreciate your valuable comment. Thank you so much for your precious stay at our hotel, and looking forward to see you next time. Thanks.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small comfortable hotel near to airport
Stayed 2 nights in Sep 2019
Response from Hein on 7 Sept 2019
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

10/10 Excellent

Nay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located outside the city in a secluded area. Very clean and quiet and full of greeneries. The staffs are friendly and professional. The rooms are clean, spacious and tidy. And love the decor. Food is great, too. Highly recommended.
Stayed 1 night in Jul 2019
Response from Win on 11 Jul 2019
Thank you so much for your valued feedback and really appreciated it. Our believe is that guests' satisfaction is our first priority. Thanks.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Win on 23 Jun 2019
Thank you so much for your valuable review and really appreciate it. We value your reviews and guest's satisfaction is our first priority. Thanks!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love to stay here!
Awesome hotel with great pool!
Stayed 1 night in Nov 2018
Response from Eric on 4 Apr 2019
Dear Sir, Thank you for your lovely comments and we hope to see you again. Have a pleasant day. Best regards,

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis near airport
This is the best place I stayed in Myanmar. An oasis!
Stayed 1 night in Feb 2019
Response from Eric on 15 Feb 2019
Dear Ms. Nancy, Thank you for your lovely comments and we hope see you again in near future. Have a pleasant day. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel and totally worth what they charge. I come to Myanmar every year and this is where I stay every time. The staff is AMAZING!!!
Stayed 4 nights in Jan 2019
Response from Eric on 5 Feb 2019
Dear Sir, Thank you for your lovey comments and we are very proud of your comments for ours staff and i will share this comments to ours employee. We hope see you again near future. Have a pleasant day.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019
Response from Eric on 9 Jan 2019
Hi Good Morning.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a sleep between flights!
I rented a room just for a few hours while I waited for my flight the next morning. The staff went above and beyond to make me comfortable - arranging pickup and drop off and even packing me a breakfast to eat at the airport. A bit of an older hotel with basic rooms, but a perfect place to stay to be close to the airport.
Stayed 1 night in Dec 2018
Response from Eric on 13 Dec 2018
Dear Ms. Erin, Thank you for your lovely review and we are happy to see you again in near future at ours place. If you need any assistant please do not hesitate to contact us. Best Regards, Management

10/10 Excellent

Michael

Wonderful place to stay. Really nice and quite. The food is great as well. Great staff and always friendly. Highly recommend.
Stayed 3 nights in Nov 2018
Response from Eric on 1 Dec 2018
Dear Mr. Michael, Greeting from Palm Spring Resort & Spa (Yangon)! Thank you for your lovely review and we are really happy to thank you. We are more promoted attentive service to ours guests. Have a pleasant day. Management

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Yangon. Close to the airport as well.
Stayed 2 nights in Nov 2018
Response from Eric on 27 Nov 2018
Dear Mr. Michael, Thank you for your lovely review and we hope to see you again in Myanmar. Best regards, Management

10/10 Excellent

Shiv, Santa Cruz, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest most helpful staff, room was very clean and the breakfast buffet was great!
Stayed 1 night in Oct 2018
Response from Eric on 29 Oct 2018
Dear Mr. Shiv, Thank you for your lovely review and we hope to see you again near future.

10/10 Excellent

cheryl, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel for overnight stay
Enjoyed our overnight stay. Used the spa for manicure and pedicure. Lunched by the pool. Dinner in the restaurant. All very good. Staff very helpful.
Stayed 1 night in Apr 2018
Response from Eric on 26 Apr 2018
Dear Cheryl , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Myanmar! Best Regards, Eric Operation Manager

8/10 Good

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Win Nyunt Hein (Mr.) Front Office Manager on 10 Jun 2018
Thanks a lot!!

10/10 Excellent

John, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I have stayed at Palm Springs Resort two years in a row and plan to stay there every year. The hotel is comfortable, clean, and the people who work there are fantastic.
Stayed 5 nights in Jan 2018
Response from Eric on 2 Feb 2018
Dear Mr. John, Firstly, may i apologize for your inconvenience matter. Apologize again for ours delay service. Thank you for your recommend and we do make sure and improve ours service in future. We are happy to see you again and we do free upgrade of room to next categories of your original room booking. Have a pleasant day and see you again in Myanmar. Sincerely, Eric Operation Manager Palm Spring Resort Yangon.

8/10 Good

pokwa , USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really like the resort.The staff are so friend.They are superb.The room is acceptable with the price I sent.It was cleaned properly for the next day.Only bad experience was with the mosquitoes.I wanted to spend time with my relatives beside the nice looking pool.Howver,we couldn’t even sit more than 5 minutes because thousands and thousands of mosquitoes were trying to attack us.So e moved to the restaurant.
Stayed 4 nights in Dec 2017
Response from Kyaw Thu Aung on 5 Jan 2018
Dear Sir, Firstly i would like to apologized for your inconvenience matter. I am really thanks for your recommend to ours hotel and thank you for your stay with us. We do make sure in future and we are really want to see you again in Myanmar. I am really sorry again for your inconvenience matter.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall
Nice place if you want to be close to the airport. The city is a distance away.
Stayed 1 night in Dec 2017
Response from Kyaw Swar on 29 Dec 2017
Dear Sir, Thank you for your recommend and we are happy to see you again in Myanmar. Sincerely, Eric

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017
Response from Kyaw Swar on 13 Nov 2017
Dear Guest, Thank you so much for your valuable rating on the hotel's reviews and looking forward to see you back again and again. Best regards, Palm Spring Resort Yangon

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and the service is excellent. The staff is top notch and very friendly. Highly recommend this hotel for anyone visiting Yangon.
Stayed 1 night in Sep 2017
Response from Kyaw Swar on 7 Oct 2017
Dear Michael, Greetings from Palm Spring Resort Yangon. Thank you so much for your kind comment and really appreciated. We will be trying our best for further future to the guests and be satisfied, and comfortably. Thanks again for your stay at our hotel and looking forward to see you again. Best regards, Palm Spring Resort Yangon

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility and comfort in a quiet location
Great place to stay in a quieter part of Yangon. Staff could not be more friendly and accommodating. Comfortable contemporary rooms and lovely peaceful pool area. My second stay and I'll be back again.
Stayed 1 night in Jun 2017
Response from Kyaw Swar on 10 Jul 2017
Thank you very much for choosing our hotel and Also very precious rating to us. We will try the best in all time. Hope to see you again and Have a good day. At your service.

10/10 Excellent

Martin Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Service at a nice little hotel
We stayed there for less than a day; we had a 1am flight from Yangon and had stayed the previous two nights at The Strand in downtown Yangon but wanted a place to rest near the airport for a couple of hours before the flight without paying the $300+ a night at the Strand. Of all our Myanmar hotel stays, all others being priced at least twice the cost of this one, this had by far the most genuine approach to service. The staff really went above and beyond; the food at the little restaurant was very good and the SPA had prices at a fraction of what was asked elsewhere. The room we had (we only booked a basic room since the idea was a little pool time for the 7 year old, a nap before the flight and a possible SPA visit for my wife) was a normal (I think called Deluxe) room, but it was spacious, a roll-in bed was only $30 (as opposed to 4 times that in the hotel in Bagan); the bathroom was functional and we felt we got very good value for money. The hotel is near the airport - which sort of means it's not near anything else most people care for in Yangon and while taxis are cheap and plentiful, traffic can be slow and you might lose some time going to places from this hotel. Wifi wasn't superfast, but more reliable than at some other hotels Myanmar

8/10 Good

John, California

Liked: Cleanliness, staff & service, property conditions & facilities
10 minutes from the airport.
The grounds are lush and secluded, off the main road. The staff was helpful and polite making our stay a pleasant experience. My wife and I were there five nights and were well cared for. The hotel is just 10 minutes from the airport so the occasional jet noise was noticeable at times.
Response from Kyaw Swar Myint on 17 Apr 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. At your service.

8/10 Good

Fong Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from staff. Very eager to help to ensure comfortable stay.
Response from Kyaw Swar on 18 Mar 2017
Thank your for your feed back and We always happy to hear from you. Hop e to see you again and At your service.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Kyaw Swar on 18 Mar 2017
Greeting from Palm Spring. Thank you for positive feed back we always happy to hear from you. Hope to see you again and always At your service.

10/10 Excellent

Randy, Seattle WA. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place to Stay
This was my first time staying at the Palm Springs Resort. If my future stays are as good as my last I will stay there from now on. The hotel was clean, the staff was friendly and very helpful. One of the desk clerks helped me retrieve a laptop computer that I left on the airplane. She called the airline and put me in touch with the right person. The breakfasts are amazing and restaurant staff that treat you like royalty. This is a great place to stay!
Response from Kyaw Swar Myint on 10 Feb 2017
Thanks your very much for your commend and We will try our best in the future. At your service.

10/10 Excellent

John, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and value
I have been to Myanmar 11 times and this is my favorite hotel. Super clean, super comfortable, and super staff. I'll be back for sure!!!
Response from Kyaw Swar Myint on 10 Feb 2017
Thanks your very much for your commend and We will try our best in the future. At your service.

10/10 Excellent

Barnaby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceeded expectations
exceeded expectations
Response from General Manager on 10 Feb 2017
Thanks your very much for your commend and We will try our best in the future. At your service.

6/10 Okay

Gordon

Liked: Cleanliness, staff & service
Ok for a 1 night stay
Ok for a 1 night stay reasonably close to the airport for an early departure, but relatively expensive for this standard of accommodation. Friendly staff and a decent restaurant. Free wifi but a bit slow.
Response from General Manager on 2 Nov 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

John, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Access to Yangon Airport
We had a short half day in Yangon so had a guide and car for sightseeing . We had a 6.15 am flight and you only need to leave the hotel at 5 am as it is a 10 min drive at that hour and ground staff only start the check in after 5 am. zThe hotel provided a breakfast box of a nice sandwich and a seperate cut fruit box which was great for the early start we had as we reached the airport 2 hrs ahead of our flight .
Response from General Manager on 2 Nov 2016
(Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!)

8/10 Good

Tony, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport
I had to leave the hotel at 0630 because the flight for Nyaung U (Bagan) was 0800. It is just c.a. 10 min by taxi from the hotel. The staffs are very kind and you don't need to mind the comnunication with their fluent English. Taxi fare to Sule Bagoda is 7,000 kyat (c.a. 6 USD).
Response from kyaw swar on 2 Nov 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

10/10 Excellent

Paco, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for overnight transit in Yangon
Small hotel with friendly staff very close to Yangon airport, good for overnight transit. The trip downtown takes 30-45 minutes

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport
Good for a brief stay to catch flught.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After a week traveling around Myanmar, I wanted a relaxing final day/night in Yangon. This hotel was lovely - clean, spacious room and a relaxing pool.

8/10 Good

Colin , Korea.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Resort hotel on out-skirts of Yangon.
Lovely resort hotel with good facilities; pool, breakfast, wifi. etc. Situated on the out-skirts of Yangon, so need to consider this when travelling into the town center.

10/10 Excellent

Karen, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
A beautiful hotel with a great pool , you feel like you are on an island in the Caribbean . The restaurant has great food also and service is excellent . The only complaint we had was that the beds are too hard ! Like sleeping on the floor . But otherwise it was a great value for the money , and close to the airport also.

8/10 Good

Thomas Charles, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good airport location
Was only there for one night. Was a comfortable place to stay close to the airport.
Response from Kyaw Swar on 21 May 2016
Thank you for staying with us and Hope to see you again. Thanks again for your reviews.

8/10 Good

David, London

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent fir convenience to airport
If you want a place close to the airport for an early departure this is very convenient. It is about an hour from downtown Yangon in rush hour traffic though and most taxi drivers cannot find it easily! The staff are very gracious and helpful.
Response from Kyaw Swar on 21 May 2016
Thank you for staying with us and Hope to see you again. Thanks again for your reviews.

10/10 Excellent

Lisa, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay
We chose this as a base to relax between Siem Reap & Bagan, and again between Bagan & Bangkok. This was the nicest hotel on our 3 week trip, as we are more than backpackers & less than resort travelers. Yangon is relatively pricy & not a place to spend a lot of time, as the city is very dirty, but the main pagoda area is amazing! The staff was very polite & helpful. They made travel arrangements for us & let us stay in the pool area until our plane reservations in the late afternoon.
Response from Kyaw Swar on 21 May 2016
Thank you for staying with us and Hope to see you again. Thanks again for your reviews.

10/10 Excellent

M, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Top hotel. We stay in many on our travels and this one was fantastic. The staff are outstanding and combine friendliness with efficiency and calm. The pool area is lovely with well tended gardens and free water brought to you without asking. Breakfast was very good also as were the evening meals but these were top end on price. Probably 30% more than you would expect to pay in a hotel like this in Asia. That said we enjoyed our stay and have already rebooked for our return to Yangon before our onward flight
Response from Kyaw Swar on 21 May 2016
Thank you for staying with us and Hope to see you again. Thanks again for your reviews.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient to airport
The staff was extremely helpful and this hotel is a nice oasis near the airport
Response from Kyaw Swar Myint on 19 Mar 2016
Thank you for staying with us and Hope to see you again. Thanks again for your reviews.

10/10 Excellent

Veronica, North carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in the middle of busy Yangon
amazing hotel! A try oasis in busy Yangon. This hotel is amazing! Clean, with gorgeous bathrooms and big rooms. The staff is very helpful rushing to greet you and help you either luggage. The manager welcomes you and shows you around his gorgeous hotel. On top of that is only 5 minutes away from the airport so perfect to catch an early flight. The breakfast by the local let pool area is relaxing and with plenty of options to eat.
Response from Kyaw Swar on 21 May 2016
Thank you for staying with us and Hope to see you again. Thanks again for your reviews.

8/10 Good

Chiehmin

Liked: Cleanliness, staff & service, room comfort
Response from Kyaw Swar on 21 May 2016
Thank you for staying with us and Hope to see you again. Thanks again for your reviews.