Outdoor pool, open 6 AM to 6:30 PM, pool umbrellas
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Reviews of Hotel Sincere Smile Yangon

3 out of 5
Hotel Sincere Smile Yangon
Mya Yamon Riverbank, Esplanade Villa, Nothern Kyee Pwer Yay Quarter, Yangon, Yangon

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Graeme, Mlbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and helpful staff. Great swimming pool beside the river. Only downside was the loud music each evening coming from the restaurant which usually lasted until about midnight (please turn the music down a little).
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating. They were always ready to help in anything possible. They were also very friendly.
Stayed 3 nights in Aug 2019
Response from Khin on 3 Sept 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
stayed in many hotels in Yangon. but this very far the most disappointing. first room they give me, electricity trips non stop. Technicians couldn't solve it too. Asked for a room change, and wifi is perpetually non existent, my bedsheets are dirty too. a chat with another guest during breakfast reveals he has the same wifi connection issue too. Only in the hotel lobby wifi is more stable, wifi is the basic requirements. I know it's not fault of staff but management should seriously look into the things mentioned. I am not too sure how it got it's good ratings from..
Stayed 4 nights in Jul 2019
Response from khin on 2 Aug 2019
Dear Sir Thank You for your feedback. We will note and share our hotel's staff.Have a nice day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beat Air Pollution
We had an excellent time, thanks. PC, trees, stars over air, noise, light pollution. #BeatAirPollution
Stayed 3 nights in May 2019
Response from Khin on 13 Jun 2019
Dear Sir Thank You for your feedback. We will note and share our hotel's staff. Have a nice day.

10/10 Excellent

Cecilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and relaxed
Very friendly and helpful staff. If you come from the airport get a Grab taxi not the ones that find you. It should be around 5-10000kyat and about 15-20mins to get there if traffic is ok. Good breakfast. Beautiful to sit and read either by pool, in garden or under a tree with feet in the sand by the river. Found a Norwegian book in their library which they where kind to lend me on my trip to Bagan. And upon check out they let me stay until 6pm as my bus left late. Great view, good food and affortable beer at the roof top restaurant. I will definetly return.
Stayed 4 nights in Apr 2019
Response from Khin on 10 May 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mike

Great Place
Amazing place on the river. Great for the money with friendly helpful staff.
Stayed 3 nights in Sep 2018
Response from Khin Thidar Win on 14 Sept 2018
Dear Sir Thank You for your feedback. We will note and share our hotel's staff. Have a nice day.

10/10 Excellent

Allan, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 4 nights .Very helpful friendly staff.Away from the city centre which i liked but could be a drawback for those needing to be central
Stayed 4 nights in May 2018
Response from Khin Thidar Win on 18 May 2018
Thank You for your feedback.

8/10 Good

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Staff were very helpful. Hotel quite out of the way so difficult to get taxis. Hotel restaurant not a great amount of choice, unless you want noodles or rice. Room was nice but hot water didn't really work.
Response from Khin Thidar Win(Ms.) on 28 Apr 2018
Dear Sir Thank you for your Feedback.We will note that. I am so sorry for your inconvenience of hot water . When you has been stayed .I will inform about this case to they hotel.Thank you for your choosing our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Kathrene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved our stay here. The staff were so amazing, they were so friendly, polite and respectful. We felt like we were VIPs the entire stay. They certainly looked after us. Not much to do in the local area but the hotel gym, spa and pool keep you entertained. We would most definitely stay here again. THANK YOU!
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-maintained good access to the hotel is a bit tricky, but quiet and tranquil. It is good hotel for money.
Stayed 1 night in Jan 2019
Response from Khin on 14 Mar 2019
Dear Sir Thank You for your feedback. We will note and share our hotel's staff.Have a nice day.

8/10 Good

satoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
市街には少し遠く、タクシーの運転手の方も場所を言うと遠いね！って、おっしゃってました。 スタッフの対応や部屋の快適さは素晴らしかったです。
Stayed 3 nights in Sep 2018
Response from Khin on 3 Oct 2018
Dear Sir Thank You for your feedback. We will note and share our hotel's staff.Have a nice day.

4/10 Poor

ｊ, 日本

Disliked: Cleanliness, property conditions & facilities, room comfort
プールはこの価格帯では高評価　朝食は最低レベルです 交通の便は最低レベルです　風呂の水は黄色いです 価格を考えると他の選択の方が良さそうです スタッフはフレンドリーでした
Stayed 3 nights in Jul 2018
Response from khin on 3 Aug 2018
Dear Sir Thank You for your feedback . We will note that.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Anh, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Nice room with free upgrade, good view, helpful staff. The hotel is difficult to find (in the alley). The taxi driver got lost few times. He charged me double price compared to usual price.
Stayed 3 nights in Nov 2017

8/10 Good

Robin

Liked: Staff & service, property conditions & facilities, room comfort
Hotel en bon état, bon service, employés accueillant avec quelque personne qui parle anglais, mais très loin de centre ville, compter plus d'une heure en taxi et pas grand chose a faire à pied , quartier uniquement résidentiel.
Stayed 2 nights in Sep 2017