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"Incredible service and an absolutely amazing hotel. The staff were amazingly attentive and helpful, provided transport for us to see the monkey park and get us back to town in time for our train back. The evening meal was absolutely incredible and such a lovely experience, and the Onsen was outstanding. We loved our stay and would definitely stay again with absolutely no hesitation."

"Amazing stay at Shimaya. The owners, as mentioned in other reviews are outstanding. Gave us a ride to the Snow Monkeys and were very helpful. The breakfast (¥700) was simple and quick - toast, fruit, yoghurt, coffee and juice! Onsen was clean and great. We were on the fourth floor and the views were unreal. Will for sure be returning in the winter! "

"Super helpful staff and they speak English. The customer service was excellent with thorough explanations of the facilities, the meals and the van service to see the snow monkeys the next day (free van service) Great meals (plenty of great food) and the baths were amazing (onsen). You can book the indoors baths twice in a day (heaven!) and I had a private onsen in my room as well. Even when the weather was super cold and rainy, I was able to enjoy and recover from my long trip. I was not able to get out and walk around the property at night since it was very cold outside. Would definitely love to return! "

"Staff was very friendly and accommodating to English speaking travelers. The private onsen was great too."

"I was pleasantly surprised by this hotel! Affordable and connected to the Nagano train station. There is a nice shopping area nearby as well for gifts for family and food for yourself in your room. Highly recommend this hotel!"

"This was our first time in a Ryokan! And we loved it!! We enjoyed wearing the Kimonos provided and having a multi course dinner! They were also able to provide vegetarian options for dinner as well. The onsen at the hotel was much larger and nicer than the free ones outside the hotel. There is a toilet in the room but no shower, so you have to use the public bath to shower."

"A lovely cosey place to stay if you are visiting the Snow Monkey Park. We walked from the ryokan to the park, it took about 30 minutes to the gate and I am a slow walker. A nice town to wander around if you have the time. "

"The staff was amazing. Very friendly and professional. I especially like the fact that they picked us up from our bus stop and took us to Snow monkey River. Thereafter, we called them, and they picked us up and took us to the hotel. The private onsen was amazing. I enjoyed it. The 13 course meal was exceptional and tasty This is a must place hotel to be at because they make the whole transition from the bus stop to their place very easy. There is a couple that runs the place and they are helpful, professional, and beautiful!!!"

"We were hoping to stay in a traditional ryokan with access to an onsen and Seifuso did not disappoint. The room was beautiful and the mattresses were set up when we arrived (we travelled late and arrived after 8). One of the owners drove us to the monkey park and pointed out the bus stop to get back which was seamless. Highly recommend this property for a stay! Wish we had been able to avail of their meals which looked delicious. If we're back in Yudanaka, I'd definitely stay here again."