Hotel Keluarga di Yamanouchi

"If I could give 6 stars I would. This place and its staff were amazing. Our room had a private spring fed tub in the room, a sauna, a massage chair and tons of space. The pictures didn't do it justice. The staff was crazy attentive, served us an impressive breakfast and was helpful every step of the way. We would 100% stay again. I haven't been this wowed by a hotel in a long time but they blew away our expectations. This hotel was the perfect blend of Japanese style mixed with some of the...

"We stayed in a traditional Japanese room with private onsen. The room was lovely. The private onsen was a treat. Meals were traditional Japanese and beautifully prepared and presented. My partner’s gluten allergy was accommodated well."

"While this is an older hotel, it is clean, things are in working order, and rather charming and unique. For example, I had a large room with a small patio that offered a beautiful view of the city. It’s in a quaint quiet town with gorgeous views of the mountains surrounding the town. I appreciated the thoughtful touch of hot green tea. The thermos amazingly kept the water hot even till the next morning. Because I went during « low » season in May, I was able to enjoy the onsen to myself ! The...

"一泊利用させていただきました。スタッフの方皆さん外国の方でしたが日本語がお上手！説明も丁寧でした。ホテルに到着するなりラウンジ？で無料のビール、おでんのサービスはとても嬉しかったです。貸切風呂も無料でとてもいいサービスを受けられました。朝食も美味しく大満足のお宿でまた利用したいです。"

"Wonderful stay! Staff were very helpful! The onsen was lovely. They gave us a ride up to see the snow monkeys and it was a very pleasant walk back down through Shibu to get back to the hotel- highly recommend! "

"Convenient location for the different hot baths. Room was next to a canal which provided pleasant white noise."