Xpu-Ha All Inclusive Resorts

"Beautiful location. Spa was exceptional. "

"Hotel is great and staff was amazing (most of them!). We have access to a private pool and that was amazing. However, the noise/music from the pool was loud and people “reserving sun beds” was really annoying. Food was a bit repetitive for a 5* but generally good. Great to have free parking. Theatre for the shows was good and there were events organised each night. "

"Didnt use the pooll"

"We had a wonderful overall experience—especially for our first time visiting the area. Choosing this resort turned out to be a great decision. The staff were exceptional, with Martin and Bernie going above and beyond to make our trip truly memorable. The resort itself is huge, which we loved because there was always something to do each day. The restaurants were great with plenty of options, and the ice cream shop quickly became one of our favorite spots. The drinks were consistently delicious—and actually strong, which was a big plus. The only drawback was the beach. There was sargassum present almost every day during our stay, which made it difficult to enjoy the ocean. Aside from that, we would absolutely recommend this resort. The rooms are well-equipped, and the recent renovations make them look beautiful. We genuinely enjoyed our stay and would gladly return."

"Not coming back"

"Casino on property is very outdated with old slot machines. Very small square footage with very dark lighting. Tables are limited to about 6 total. Must pay a 7 percent fee on winnings on tables above what you bought in for. If you have losing receipts, you can claim them as a loss up until your same amount of winnings in order to not pay taxes on. Slot machines are a different deal all together. You go to the counter, give them amount you want to play, and they put a amount on a card for the slots. The percentage for winnings is a Mexican law, not the casinos, is what they told us. Casino does not open until 6:00 p.m. at night. Blackjack tables were a minimum of a $10 bet with three to two odds. I played four nites and came out losing still. If you are a casino player, this is not the most popular entertainment. Even though the casino stated they were not part of the resort, I feel the resort could do a better job in getting a better entertainment in a casino for it's customers."

"Very disappointed with this resort. I chose it based on reviews that did not match reality. The rooms were clean, but the bathrooms were very outdated. There was no visible security, guests were fighting around 2–3 AM after parties, and no staff came to check on them, which felt unsafe and disrupted sleep. The beach also had no security. Buffet food was limited, soups were overly salty, and items were not refilled if you came later. Not suitable for a relaxing vacation—more of a party place. Would not recommend for relaxing."

"Rooms are clean,mattresses are on the hard side. Breakfast is plenty and has everything eggs,fresh fruit,fresh juice, meats,baked goods. Staff is very friendly and helpful and working very hard to accommodate guests. Dinner buffet for me was a little more to desired. Overall great experience."

"Food, service and staff were great."