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Reviews of Hotel Klimt

3 out of 5
Hotel Klimt
310 Av. Miguel Alemán, Colonia Laderas de Macuiltepetl, Xalapa, VER

Reviews

8.8

Excellent

Rating 10 - Excellent. 99 out of 161 reviews" "
Rating 8 - Good. 30 out of 161 reviews" "
Rating 6 - Okay. 22 out of 161 reviews" "
Rating 4 - Poor. 5 out of 161 reviews" "
Rating 2 - Terrible. 5 out of 161 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Heber

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

JAVIER

Stayed 1 night in Sep 2023

10/10 Excellent

jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Mice
Stayed 1 night in Jun 2023

10/10 Excellent

Janeth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had AC and parking on premises.
Stayed 1 night in May 2023

10/10 Excellent

PERFILES

Stayed 1 night in Apr 2022

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, limpio, espacioso, staff muy amable y eficiente. La comida excelente y el mesero muy amable y servicial. Un poco incomodo el estacionamiento pero fuera de ello todo lo demás es excelente.
Stayed 1 night in Mar 2022
Response from . on 5 Mar 2022
Agradecemos sus comentarios., es un placer para nosotros brindar atención personalizada a nuestros distinguidos huéspedes.

10/10 Excellent

MARTHA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2021
Response from . on 24 Jul 2021
Agradecemos su visita al hotel klimt. Vuelva pronto.

8/10 Good

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from . on 12 Apr 2021
Gracias por alojarse en nuestro hotel, Aqui siempre sera bienvenido. Saludos.

2/10 Terrible

Alejandra

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Difficult sleeping conditions
Sorry to say, but our experience was unpleasant. The beds were hard, the walls were so thin you could hear mulled conversations and all doors opening and closing. The doors had gaps at the bottom which let in the hallway bright light like a very large night light, making it hard to sleep. And there was no ventilation in the bathroom. Finally, we felt our avtivities were monitored because we had to check with the front desk when returning every day to reactivate the door key.
Stayed 3 nights in Dec 2019
Response from . on 4 Feb 2020
Lamentamos que no haya podido descansar como ud. lo esperaba, en su próxima visita le asignaremos una habitación sin tanto ruido. Saludos.

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from . on 8 Aug 2019
Buen día., agradecemos su preferencia. Saludos.

6/10 Okay

BERTHA ALICIA

Travelled with partner
Liked: Cleanliness, amenities
Nos dieron el 5to piso y arriba eran los salones del hotel y dia y noche había ruido
Stayed 2 nights in May 2024

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
En general… me encantó
Stayed 2 nights in May 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia y tranquilo
Stayed 1 night in May 2024

10/10 Excellent

Diego Emilio

Liked: Staff & service, amenities, property conditions & facilities
Muy amable la atención y las instalaciones de primera
Stayed 1 night in May 2024

10/10 Excellent

Juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel … el bufet muy rico
Stayed 1 night in Feb 2024

10/10 Excellent

Francisco Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es ideal para las personas que visitemos esta ciudad entre 2 y 3 dias
Stayed 1 night in May 2024

10/10 Excellent

maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el personal
Stayed 6 nights in Apr 2024

8/10 Good

Ricardo C.

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Bonito, limpio, cómodo, desayuno buffett
Stayed 1 night in Apr 2024

10/10 Excellent

Yesica Yazmin

Liked: Staff & service, amenities, property conditions & facilities
perfect
Stayed 3 nights in Mar 2024

10/10 Excellent

Mariela

Travelled with family, Business traveller
Excelente hotel, muy limpio, personal amable.
Stayed 2 nights in Mar 2024

2/10 Terrible

Sergio

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos robaron y luego no nos dejaron entrar al hotel a hablar con la persona que tomó nuestras pertenencias. Todo el personal está coludido
Stayed 1 night in Mar 2024
Response from Aclaración on 29 Mar 2024
Lamentamos los inconvenientes que menciona haber presentado en su estancia, sin embargo me permito informar que al realizar su reporte vía telefónica posterior a su check out, la supervisora reviso su habitación y no se encontró pertenencia alguna. Es importante aclarar que en ningún momento el Hotel se negó a darle acceso, así mismo en ningún momento hubo negativa para hablar con un superior.No omito mencionar que el Hotel cuenta con un estricto protocolo de limpieza y acceso a las habitaciones por parte del personal, así mismo contamos con cámaras de seguridad en las diversas áreas del Hotel para su mayor tranquilidad.

6/10 Okay

Nadia

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Mary Carmen

Travelled with partner
Liked: Amenities, property conditions & facilities
Buen lugar para hospedarse, habitaciones cómodas y limpias.
Stayed 1 night in Mar 2024

6/10 Okay

Ángel Gabriel

Stayed 1 night in Mar 2024

6/10 Okay

Valeria

Liked: Cleanliness
Es un hotel bastante bonito y económico. Sin embargo creo que la atención no es la mejor. Es la segunda vez que me hospedo en ese hotel y las dos veces he tenido el problema de que el estacionamiento no es suficiente y ambas veces he tenido que dejar mi carro estacionado en la calle
Stayed 1 night in Mar 2024

10/10 Excellent

Fernanda

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin
Stayed 1 night in Feb 2024

10/10 Excellent

Minerva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien , el servicio excelente lo único que tienen de vecino a un perrito que ladra mucho pero de allí en fuera todo muy bien
Stayed 1 night in Feb 2024

10/10 Excellent

Irving

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Feb 2024

10/10 Excellent

JOSE LUIS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opción de hospedaje, personal muy amable y buena comida en el restaurant
Stayed 2 nights in Feb 2024

10/10 Excellent

Aleria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, es la segunda vez que nos hospedamos en este hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

José Miguel

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones.
Stayed 1 night in Jan 2024

10/10 Excellent

Jennyfer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Regularmente me hospedo en este hotel, pero esta vez no me fue muy bien. El colchón muy incómodo, sentía los bordes de los resortes y no descansé bien. De Julio 2023 q estuve ahí, el restaurante mejoró muchísimo tanto en servicio como en cantidad y calidad de alimentos. Nunca me había tocado un cuarto con una cama tan incómoda. Espero y esto sirva de alerta para mantener un buen servicio en las camas que al fin y al cabo, a mi parecer, es lo principal para tener un buen descanso. En general, todo lo demás es excelente.
Stayed 1 night in Jan 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Daniel adan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ana María

Travelled with family
Stayed 2 nights in Dec 2023

10/10 Excellent

Moasir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos muy agusto todo nos gustó el hotel limpio el personal muy amable su buffet riquísimo
Stayed 4 nights in Dec 2023

6/10 Okay

Berenice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas muy duras, las paredes muy delgadas y se escucha lo de las habitaciones contiguas

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Jose

Travelled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Manuel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No estuvo mi reservación de Expedia y me e dieron una habitación donde no pude dormir por el mucho ruido hasta la madrugada
Stayed 2 nights in Dec 2023

10/10 Excellent

Genaro Agustín

Stayed 1 night in Nov 2023

8/10 Good

Edmundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Nov 2023

6/10 Okay

María del Socorro

Travelled with family
Liked: Cleanliness
Ruido
Me tocó una habitación que da hacia la calle y no pudimos dormir debido a que hay un perro que se dedica a ladrar toda la noche, pedí cambio de habitación y no me lo habían hecho cuando regresé al hotel, tuve que solicitarlo nuevamente . Deberían poner ventanas contra ruido porque es imposible dormir así
Stayed 2 nights in Nov 2023

10/10 Excellent

Porfirio Faustino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Generalmente busco algo práctico y a buen precio. El hotel tiene lo necesario para estar cómodo y relajado. Buenas instalaciones, buen servicio y buen trato. Gracias.
Stayed 1 night in Nov 2023

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
ESTUBO TODO EXCELNTE A EXCEPCION QUE ESTABAN HACIEDO ALGUNA OBRA DE MANTENIMIENTO Y ME DIERON HABITACION EN EL 5° PISO Y YA NO PUDE DESCANSAR HASTA TARDE COMO ERA MI INTENSION
Stayed 1 night in Oct 2023