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Holiday Inn Express Xalapa by IHG

3.0 star property
Hotel in Xalapa with free breakfast and free local area shuttle

Choose dates to view prices

Photo gallery for Holiday Inn Express Xalapa by IHG

Exterior
Exterior
Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains
Free daily buffet breakfast
In the heart of the city, Holiday Inn Express Xalapa offers a vibrant atmosphere with a free breakfast buffet and 24-hour business center. Enjoy convenient amenities like dry cleaning services, luggage storage, multilingual staff, gift shop and gym to make your stay seamless; guests rave about the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is RM269
RM318 total
includes taxes & fees
28 Sept - 29 Sept

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Room amenity

Standard Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Room amenity

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Down duvets, in-room safe, desk, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Av. I Zaragoz 8, Col. Centro, Xalapa, VER, 91000

What's nearby

  • Xalapa Cathedral - 1 min walk - 0.0 km
  • Juarez Park - 1 min walk - 0.0 km
  • Palacio de Gobierno - 1 min walk - 0.0 km
  • Paseo de los Lagos Park - 7 min walk - 0.6 km
  • Los Tecajetes Park - 12 min walk - 1.0 km

Getting around

  • Xalapa Station - 14 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 23 min drive

Restaurants

  • ‪Tacos La Vecindad - ‬2 min walk
  • ‪La Parroquia de Veracruz - ‬3 min walk
  • ‪Bola de Oro - ‬3 min walk
  • ‪Asadero Cien Zaragoza - ‬1 min walk
  • ‪Café Colón - ‬3 min walk

About this property

Holiday Inn Express Xalapa by IHG

Hotel located in Xalapa Centro
Take advantage of a free breakfast buffet, dry cleaning/laundry services and a gym at Holiday Inn Express Xalapa by IHG. Free in-room WiFi and a 24-hour business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • A free local area shuttle, self-parking (surcharge) and express check-out
  • 1 meeting room, a banquet hall and multilingual staff
  • A gift shop, smoke-free property and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 115 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Down duvets and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Secured, covered parking on site (MXN 25 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: MXN 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Xalapa Hotel
Holiday Inn Express Xalapa

Frequently asked questions

Is Holiday Inn Express Xalapa by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express Xalapa by IHG?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Xalapa by IHG on 28 Sept 2025 start from RM 269.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express Xalapa by IHG?

Self-parking is available for MXN 25 per day.

What time is check-in at Holiday Inn Express Xalapa by IHG?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Express Xalapa by IHG?

Checkout is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express Xalapa by IHG located?

Located in Xalapa Centro, this hotel is steps away from Juarez Park, Xalapa Cathedral and Palacio de Gobierno. Palacio Municipal and El Agora are just steps away.

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Holiday Inn Express Xalapa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 427 out of 593 reviews
Rating 8 - Good. 127 out of 593 reviews
Rating 6 - Okay. 27 out of 593 reviews
Rating 4 - Poor. 10 out of 593 reviews
Rating 2 - Terrible. 2 out of 593 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

TEOFILO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estan remodelando el hotel… me toco una habitación remodelada y esta 10 de 10… por el precio se me hace una excelente opcion… el desayuno esta regular
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in an exceptional walkable location. Breakfast was included too. There are plenty of options nearby as far as shops, restaurants, attractions.
Stayed 4 nights in May 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is super clean and friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Sebastian J

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Very walkable. Was it a 5 star hotel? No but the staff was super helpful and nice. No face towels and the towels were a little frayed but clean. I made a few requests and they were accomodated quickly & efficiently. We skipped the buffet breakfast for Hosteria de Candela which is affiliated with the hotel. We could charge our meal to the room. Pleasant stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rubicelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, with comfy bedding
Stayed 8 nights in Nov 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean ans staff was so nice. Hotel is also close to shopping and dining options. Highly recommended.
Stayed 9 nights in Dec 2024

8/10 Good

Rubicelia

Liked: Cleanliness, staff & service, property conditions & facilities
It is a walking distance to touristic attractions
Stayed 5 nights in Aug 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente y el personal súper amable en especial César en la cocina y un muchacho alto en el lobby gracias!
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet room
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Javier, Guatemala

Good relaction price/ quality
Stayed 1 night in Nov 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Stay in Centro

Hotel located in Centro near beautiful park and the city cathedral. Secure underground parking. Room was excellent. One of the most comfortable bed and pillows I’ve experienced in a long while. Hotel is located within a Plaza Building which offers a Movie theater and several restaurants.
Stayed 3 nights in May 2024

8/10 Good

Rubicelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no pool and hallways seem very dark
Stayed 7 nights in Mar 2025

8/10 Good

SILVIA

Liked: Cleanliness, staff & service
Sólo funcionó un elevador de la plaza al hotel y las escaleras eléctricas para bajar estaban desactivadas.
Stayed 5 nights in Dec 2024

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property charges for parking and the elevator is something else
Stayed 2 nights in Dec 2024

4/10 Poor

Arturo

Liked: Cleanliness
Disliked: Amenities
I didn't like that the front desk woman made a Copy Of My US Passport when she asked me for an ID, she should have only see it but no to copy it, I make Holiday Inn responsible for the misuse of my US Passport; We got an ugly room with not view and I mentioned this to the front desk lady but they just didn't care. No Hotel in The US or Europe have ever made copies of my ID

6/10 Okay

Julio Cesar

Disliked: Staff & service, property conditions & facilities
La habitación tiene ventana hacia una azotea en la que están las manejadoras de agua helada y estas generan mucho ruido por lo que dormir es muy complicado, el asea de las camas no es bueno me picaron chinches o garrapatas
Stayed 2 nights in Jul 2025

8/10 Good

Homero César Liñán

Liked: Cleanliness
El acceso está complicado porque tienes que subir escaleras para luego llegar a los elevadores. Y no está bien señalado la entrada al hotel, tal vez por estar dentro de una plaza comercial
Stayed 1 night in Aug 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Esta muy bien en general. El desayuno es express, poco variado.
Stayed 1 night in Aug 2025

8/10 Good

Minerva

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación, por la remodelación los olores de de tinner muy incómodo, pero el personal amable
Stayed 2 nights in Aug 2025

6/10 Okay

CARLOS MAQUEO

Liked: Cleanliness, staff & service
todo en orden con la remodelación, sin embargo, el olor a thiner fue intenso en la recepción
Stayed 1 night in Aug 2025

10/10 Excellent

ABDIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente servicio
Stayed 1 night in Aug 2025

10/10 Excellent

FRANCISCO

Stayed 1 night in Aug 2025

10/10 Excellent

Arturo

Liked: Staff & service, property conditions & facilities
Excelente ubicación
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Aún cuando el elevador hace un ruido extraño y el lavabo de la habitación, estuvo amena la cama y el personal es muy amable
Stayed 1 night in Aug 2025