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Reviews of Days Inn by Wyndham Wurtsboro

2 out of 5
Days Inn by Wyndham Wurtsboro
21 Perron Dr, Wurtsboro, NY

Reviews

7.4

Good

Rating 10 - Excellent. 117 out of 434 reviews" "
Rating 8 - Good. 169 out of 434 reviews" "
Rating 6 - Okay. 74 out of 434 reviews" "
Rating 4 - Poor. 34 out of 434 reviews" "
Rating 2 - Terrible. 40 out of 434 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, everyone was friendly, it was very clean
Stayed 1 night in Apr 2024

4/10 Poor

Rebecca

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Place was well kept and the room was nice - however i got a nosebleed in the middle of the night and they kept my deposit over the messy pillowcase. Will not be staying here again. They got my $200 over something another hotel of higher reviews would’ve just replaced the pillow for.
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 11 Feb 2024
Hi Rebecca,We sincerely apologize for the inconvenience caused during your stay. While we strive to maintain a high standard of cleanliness and comfort for all our guests, our policy regarding deposits is clearly outlined upon check-in. Unfortunately, in cases where damage occurs, such as with the pillowcase, we are obligated to adhere to these policies. We regret any frustration this may have caused and hope you'll reconsider staying with us in the future.

2/10 Terrible

Adrian

Stayed 3 nights in Dec 2023
Response from Guest Relations Specialist on 23 Dec 2023
Hi Adrian,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Relations Specialist on 6 Nov 2023
Hi Cynthia,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

clinton

Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on 11 Nov 2023
Hi Clinton,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Aretha

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
I DIDNT LIKE THE FLOORS WASNT SWEPED AND THE FLOOR NEEDED TO BE MOPPED. OVERALL THE ROOM WAS CLEAN
Stayed 2 nights in Oct 2023
Response from Manager on 22 Oct 2023
Hello Aretha,We apologize for the inconvenience caused by the cleanliness issue. We appreciate your feedback and will make sure to address it with our housekeeping team to ensure a better experience for our future guests.

10/10 Excellent

Polina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too fancy, casual, relaxed, and I felt safe. I will be back. Thank you.
Stayed 2 nights in Oct 2023
Response from Guest Relations Specialist on 17 Oct 2023
Hi Polina,We're delighted to hear that you had a comfortable and safe stay with us. Our commitment to providing a relaxing atmosphere is at the core of our hospitality philosophy, and we're pleased to know it met your expectations. We look forward to welcoming you back in the future and thank you for choosing our hotel for your stay. Your feedback is greatly appreciated.

10/10 Excellent

francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on 12 Oct 2023
Hi Francesco,We're delighted to hear that you had a wonderful experience during your stay at our hotel. It's our utmost priority to provide our guests with a comfortable and enjoyable environment, and we're thrilled to know that we met your expectations. We take great pride in our commitment to offering excellent service, and we appreciate your positive feedback. Should you choose to stay with us again in the future, we look forward to providing you with another exceptional stay.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Guest Relations Specialist on 27 Oct 2023
Hi Nathan,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 Good

Dimtrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on 27 Oct 2023
Hi Dimtrios,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Karolynne, Quebec City

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciate our room and the staff was really kind. He gave us a welcome gift of small pastries and water bottles. The beds were comfy and the place was rather quiet despite it being full.
Stayed 2 nights in Sep 2023
Response from Manager on 4 Oct 2023
Hi Karolynne,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back

8/10 Good

Luke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 3 Oct 2023
Hello Luke,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, conveniently located hotel.
Stayed 2 nights in Sep 2023
Response from Guest Relations Specialist on 26 Sept 2023
Dear Kirill, We're delighted to hear that you found our hotel nice, clean, and conveniently located. Your comfort and satisfaction are important to us, and we're thrilled that you had a positive experience during your stay. If there are any specific aspects of your stay that you particularly enjoyed or any suggestions to help us maintain this level of excellence, please feel free to share. Thank you for choosing our hotel, and we look forward to welcoming you back in the future. Your feedback is greatly appreciated!

8/10 Good

kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Guest Relations Specialist on 20 Sept 2023
Hi Kenneth! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

8/10 Good

Susan Van

Business traveller
Last minute stay due to storm we were called into work to get the trees off the powerlines. This hotel was available. A lot of other places were booked, so we were very thankful that they were open and had room.
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 12 Sept 2023
Hi Susan Van! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in Sep 2023
Response from Manager on 10 Sept 2023
Hello Steve,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We hope to see you again to deliver you with a 5 star experience.

8/10 Good

Xiomara

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 7 Sept 2023
Hi Xiomara! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

KWOK KAI

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 5 Sept 2023
Hi Kwok Kai! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice clean hotel
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 5 Sept 2023
Hi Gayle! Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. We're so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

6/10 Okay

Katrina

Travelled with family
OK stay
Our stay was ok. Overall room was clean and bed comfortable. However, the air freshener they use is overwhelmingly strong and off putting. Also there are no hooks in bathroom to hang towels or clothes and only 2 in the room. Seems like a cheap and easy fix to improve stay.
Stayed 2 nights in Aug 2023
Response from Guest Relations Specialist on 30 Aug 2023
Hi Katrina! We strive to give you a great experience, and are pleased to learn that we were able to meet your expectations in many ways; though we regret to hear that you weren't thoroughly impressed with the air freshener. We also want to apologize for the lack of certain amenities in your room. We appreciate the compliments and the comments regarding areas where can improve. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and we hope you'll return to see how we grow and evolve.

10/10 Excellent

Heather, Toronto

Friendly and efficient check-in, with helpful advice. Comfortable and clean room with microwave and small fridge - ideal for my needs.
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 29 Aug 2023
Hi Heather! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Your rating will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe.
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 24 Aug 2023
Hi Mary! We're glad that you enjoyed the value and the amenities of our hotel! Thank you for sharing your perspective of our hotel’s accommodations and services! It means a lot to us that you were satisfied with our security and the cleanliness of our facilities and we look forward to seeing you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 16 Aug 2023
Hello Valued Guest! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Javier

Stayed 2 nights in Jul 2023
Response from Guest Relations Specialist on 10 Aug 2023
Hi Javier! Your five star review means a lot to us! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope you're looking forward to your next stay as much as we are!

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service 👏
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 19 Jul 2023
Hi Samantha! Your five star review means a lot to us! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope you're looking forward to your next stay as much as we are!

6/10 Okay

Wayne

Liked: Cleanliness, staff & service
King bed with queen sheets. Really uncomfortable.
Stayed 2 nights in Jul 2023
Response from Guest Relations Specialist on 18 Jul 2023
Hi Wayne! We greatly appreciate that you've taken the time to share your rating of our hotel. It is very important to us to make sure that every guest enjoys a comfortable experience. We hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true five star experience.

4/10 Poor

Dmitriy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 18 Jul 2023
Hi Dmitriy! We appreciate that you have taken the time to let us know how you perceived our accommodations. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your rating is extremely important to us. It is always our goal to give you a 5 star experience and we apologize for failing to do so. We hope that you'll give us another chance to change your perception of our hotel.

4/10 Poor

Steven

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
big disappointment
swimming pool out of service!! Stale cereal at "continental" breakfast!! No towel racks or hooks whatsoever in the bathroom!! the AC had to be turned down to 62 degrees for it to get even remotely cool! Several electrical outlets not functioning!
Stayed 2 nights in Jul 2023
Response from Guest Relations Specialist on 18 Jul 2023
Hi Steven! We appreciate that you have taken the time to let us know how you perceived our accommodations. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your rating is extremely important to us. It is always our goal to give you a 5 star experience and we apologize for failing to do so. We do hope you'll give us another chance to change your perception of our hotel.

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Great place to spend the night in the Bethal Woods area after seeing a concert.
Stayed 1 night in Jul 2023
Response from Manager on 16 Jul 2023
Hello Brian,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our area. I hope that we will impress you with exemplary service during future visits.

8/10 Good

Candace

Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 2 Aug 2023
Hi Candace! We're glad that you enjoyed the value and the amenities of our hotel! Thank you for sharing your perspective of our hotel’s accommodations and services! It means a lot to us that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon!

6/10 Okay

Pete

Disliked: Staff & service
Check in was slow. Pricing for the Hotel was a bit high. Overall the place looked to have been on the upswing. Working on it. Pool could have been cleaned. Would stay again at a bit less of a nightly rate.
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 11 Jul 2023
Hello Pete! We regret to discover that you weren't thoroughly impressed with us during your most recent stay. It is our ultimate goal to give each guest the best value and most comfortable and convenientexperience at the most affordable rate. For this reason, our rates are competitive within the area, and we sincerely apologize if you did not receive your money's worth in accommodations and hospitality. We also assure you that the pool is cleaned on a regular basis, including weekly special treatment and we want to apologize for the state in which you found it. We hope to see you again someday and to transform your opinion of our hotel and service.

8/10 Good

Nhung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bad thing is no elevator
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 11 Jul 2023
Hi Nhung! We’re so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We aim to impress with our breakfast, hospitality, and comfortable accommodations, so we apologize for lacking an elevator. Nonetheless, we are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

4/10 Poor

Nicholas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing but location to our event was appealing.
Stayed 2 nights in Jun 2023
Response from Guest Relations Specialist on 27 Jun 2023
Hi Nicholas! Though we're glad you found our location to be convenient, we regret to discover that you weren't thoroughly impressed with us during your most recent stay. Please accept our sincerest apologies for any services or amenities that did not live up to your expectations. We hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
The staff,possibly owners, were very helpful as I was traveling alone. The room was clean and quiet setting. It is an older hotel, though did not stink of any pungent scents from smoking or vaping. Which was so delightful. There is a building on the hill with rooms. That is where my room was. Worked fine for me, though possibly not for everyone, since amenities were in lower building. Looked to have a nice pool. Breakfast could have been a little more protein, though enough to get my day started. Easy checkout . The little town of Wurtsboro looked very cute, unfortunately I did not have time to explore.
Upper building
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 27 Jun 2023
Hello Valued Guest! It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star review! It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 Okay

Jonathan

Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 27 Jun 2023
Hi Jonathan! We're so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We aim to impress with our breakfast, hospitality, and comfortable accommodations. We are so glad that your stay was enjoyable and we look forward to seeing you again!

2/10 Terrible

Christopher

Business traveller, Travelled with partner
Disliked: Staff & service
My wife and I are frequent travelers. This particular stay was due to a family member being in the hospital locally. We are also members of expedia.com. We have stayed at several other properties in this area. But have never been as disappointed as we were with the days inn Wyndham. Although the price was right, this hotel was all wrong. When we went to check in, there was no one at the front desk, the floors were extremely sticky, and the vestibule to enter into the lobby, smelled strongly of incense and marijuana. attendant attempted to check us in only to tell us that our credit card was declined which we could not understand. It turned out that this property charges additional deposits that were not mentioned on the Expedia website. Due to our family member being in the hospital, we were short on cash and didn’t have our back up card with us to be able to make their deposit. I tried to explain to the guest service attendant that nowhere on Expedia’s website did it explain that the Days Inn would require an additional deposit to check in. We explained our situation to the guest service attendant in hopes that due to us using Expedia frequently they would waive the deposit. The guest service attendant was very abrupt and rude and told us there was nothing she could do. We asked that she speak with the manager to which their reply was also no. Very disappointed with the lack of customer service or concern for their guests at this location.
Stayed 2 nights in Jun 2023
Response from Guest Relations Specialist on 24 Jun 2023
Hi Christopher! We're so sorry to hear about the difficulties that you experienced during your recent stay with us. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is through feedback like yours that we are able to quickly address housekeeping issues that would allow such a situation to occur. We're also sorry for any rudeness that you encountered with this situation and assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Thank you so much for taking the time to share this review and for contacting us to give us the opportunity to address this situation.

6/10 Okay

Asif

Travelled with family
Liked: Cleanliness, staff & service
Ok place to stay for the night.
Good service. The hotel was clean. Breakfast was ok. Quite overpriced for the quality provided.
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 20 Jun 2023
Hi Asif! We’re so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We aim to impress with our breakfast, hospitality, and comfortable accommodations. It is our ultimate goal to give each guest the best value and most comfortable and convenient experience at the most affordable rate. For this reason, our rates are competitive within the area. We apologize if you did not receive your money's worth in accommodations and hospitality. We hope to see you again someday and to transform your opinion of our hotel and service.

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. Can't see "Days Inn" from Wurtsboro until you get to driveway.
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 13 Jun 2023
Hi Andrew! We greatly appreciate that you've taken the time to share your rating of our hotel. Your satisfaction and enjoyment are very important to us, and we hope to see you again when your travels bring you back to the area!

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and smelled clean, which is always a #1 for me. It was also quiet, which can be hard to find at hotels sometimes. And the beds were comfy. I didn't have any concerns about the area safety-wise, but there's a state police station right down the road as well. I'd stay here again if I'm ever in the area.
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 8 Jun 2023
Hi Michelle! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Your rating will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.

10/10 Excellent

Mani

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 7 Jun 2023
Hello Mani! Thank you for completing the survey regarding your recent stay at our property. It is always our goal to be as helpful and accommodating as possible and to treat our guests as we would treat our families. Thank you for choosing our hotel. We hope to see you again soon.

8/10 Good

deborah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 6 Jun 2023
Hello Deborah! We’re so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We aim to impress with our breakfast, hospitality, and comfortable accommodations. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

8/10 Good

Nataliia

Travelled with family
Liked: Cleanliness, staff & service
Hotel was good, but the room smelled like cigarettes
Stayed 1 night in May 2023
Response from Guest Relations Specialist on 30 May 2023
Hi Nataliia! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! Despite the cigarette smell in your room, it is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For a Days Inn I was pleasantly surprised. I would stay again.
Stayed 1 night in May 2023
Response from Manager on 16 May 2023
Hi Katherine,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Friendly staff.
Stayed 1 night in May 2023
Response from Guest Relations Specialist on 10 May 2023
Hi Stephen! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

8/10 Good

Alexiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always pleased
Always have a positive experience at this hotel. Its always very clean the check in was quick and hassel free. I stay in the area every few months and this is always my hotel of choice.
Stayed 1 night in Apr 2023
Response from Guest Relations Specialist on 25 Apr 2023
Hi Alexiz! Thank you so much for your kind words! It means so much to all of us to hear from guests like yourself who have enjoyed our hospitalityand amenities over and over again. We appreciate your loyalty and look forward to your future visits!

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good stay. From the road, looked a bit sketchy. But it was simple and clean! Daily housekeeping. No amenities. Town is close but no name brand restaurants, drive 15 minutes on the highway to everything. Clean!!!! Good for an overnight stop.
Stayed 3 nights in Apr 2023
Response from Guest Relations Specialist on 22 Apr 2023
Hi Jennifer! It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star review! It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Shelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside quiet area. Parking could be a little better. There was some noise that woke me up once or twice. But that’s no reflection of the extremely nice front desk staff and housekeeping staff. This is my third time using them and I will continue to use them on my trips back home to NY. Very convenient to Monticello, NY. The Hotels in town (Monti) are terrible. Another enjoyable stay. Thank you to Wurtsboro Days Inn,
Response from Guest Relations Specialist on 14 Apr 2023
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

2/10 Terrible

Mersiha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was the worst stay ever! For 12/31 so cold, no heat and not clean!
Response from Guest Relations Specialist on 5 Jan 2023
We are heartbroken to learn that you were dissatisfied with your stay with us, resulting in a low ranking. I'd like to apologize on behalf of our entire team for not exceeding your standards. We hope that we will have another opportunity to change your mind about our hotel and services.

10/10 Excellent

James

Travelled with family
Liked: Property conditions & facilities, room comfort
we where very pleased with this place. Nice people, warm and friendly, the room was very clean and the grounds are well kept. Breakfast area was clean and well organized.We will be staying there again on our next trip back to NY
Stayed 2 nights in Dec 2022
Response from Guest Relations Specialist on 23 Dec 2022
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like I was at a fancier place than a Day's Inn. The room furnishings were interesting and not overcrowded, the bed was comfortable, and there was good water pressure in the shower.
Stayed 1 night in Nov 2022
Response from Manager on 27 Nov 2022
Hello Nancy,Thank you for your valuable opinion regarding our bed and comments about our shower. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.