Hotels near Woughton Leisure Centre

"I arrived just before 7pm to find a queue of people in the lobby, it quickly became apparent that there was an issue, a technical one. You had just one single member of staff on reception who was trying to deal with it. However it was a struggle and it took over half an hour to be acknowledged, let alone get a room. I was tired after a long day so it wasn't ideal but I appreciate technical faults happen. However, on identifying that without a key I had no access to light or heating I tried to address it with the receptionist but she stated there was nothing she could do so I had just my torch on my phone and the TV ( fortunately I had electric) to light the room. I and other guests were told we would get a key card in about an hour but mine never emerged and I couldn't leave my room to investigate. I kept checking to see if it had been left outside but by 11pm when I retired to bed it was still not there. Come the morning I had no choice but to continue to operate in the dark and even when at 09.20 am I called reception and a male said he would bring a key and iron I requested it never emerged. When I left, having to abandon any hope of light or an iron to aid my getting ready I was surprised to find a female on reception who herself was shocked that I never had a key and h as d experienced the issues I had This is shocking service, I have stayed many times and have never had anything quite so bad to deal with. Yes the receptionist was doing her best but my question"

"I have been given a room without kitchen"

"Nice room "

"Really great "

"All good"

"Room was tired but adequate. I used the whatsapp as indicated to try and get some support with the appalling noise levels from other guests, as there was no phone, and I was a solo traveller with a child, so unable to go to the desk in the middle of the night. No answer, no support, minimal sleep. Other guests at breakfast had also had no sleep due to guest noise"

"Spotless room, and very friendly and courteous staff "

"The staff was rather great when checking in 🙂👍😊 but I can just say the water pressure was rather low when showering or bathing ,I can also say that the service at the bar was also no where to be seen I had to wait a while before someone saw that I wanted something to drink."

"When I eventually managed to check in I found that my room smelt funny. The windows were open so I guessed that the smell may have come from the outside. There was no staff at the guest house for me to speak to. When I returned to the room after getting some food I found that the smell was coming from the damp mattress and the smell I believed was urine. I rung the contact number I had, but nobody answered. There was no staff at the venue. It was too late to go anywhere else so I ended up sleeping on the floor and leaving early in the morning. I still didn't see any staff. I wont be using this place again."