Lobby
Check availability

Reviews of Comfort Inn And Suites Winnie

2.5 out of 5
Comfort Inn And Suites Winnie
338 Spur 5, Winnie, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 207 out of 307 reviews" "
Rating 8 - Good. 72 out of 307 reviews" "
Rating 6 - Okay. 16 out of 307 reviews" "
Rating 4 - Poor. 8 out of 307 reviews" "
Rating 2 - Terrible. 4 out of 307 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory, Kingwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, reasonable price.
Stayed 1 night in Apr 2024
Response from CN on 27 Apr 2024
Thank you Gregory for your review! We very much appreciate your feedback and will share it with our team.

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk lady was very friendly and nice. Room was clean and comfortable. We enjoyed our stay.
Stayed 1 night in Apr 2024
Response from MC on 21 Apr 2024
Thank you Lorena for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CN on 15 Apr 2024
Thank you Richard for your review! We very much appreciate your feedback and will share it with our team

10/10 Excellent

jennifer

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from MC on 19 Mar 2024
Thank you Jennifer for your review! We very much appreciate your feedback and will share it with our team.

10/10 Excellent

Quentin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay, room was clean & comfortable, breakfast was good with plenty of options, and the staff were all fantastic. Would happily stay again!
Stayed 1 night in Mar 2024
Response from CN on 7 Mar 2024
Thank you Quentin for your review! We very much appreciate your feedback and will share it with our team.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from MC on 17 Feb 2024
Thank you Scott for your review! We very much appreciate your feedback and will share it with our team.

10/10 Excellent

Marcela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was great. It smelled and look clean. Very quiet area, breakfast was hot and decent. staff were friendly.
Stayed 1 night in Feb 2024
Response from CN on 12 Feb 2024
Thank you Marcela for your review! We very much appreciate your feedback and will share it with our team.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from hyw
Stayed 1 night in Feb 2024
Response from MC on 3 Feb 2024
Thank you Michael for your review! We very much appreciate your feedback and will share it with our team.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from CN on 30 Dec 2023
Thank you Robert for your review! We very much appreciate your feedback and will share it with our team.

4/10 Poor

Melissa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from CN on 10 Dec 2023
Thank you Melissa for your review! We very much appreciate your feedback and will share it with our team.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was exhausted after 2 day drive and sleeping in a packed car. This hotel was wonderful. Breakfast was very tasty even seconds. Comfortable bed and very quiet. Stay here.
Stayed 1 night in Nov 2023
Response from CN on 9 Nov 2023
Thank you David for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from CN on 7 Nov 2023
Thank you Paul for your review! We very much appreciate your positive feedback and will share it with our team.

4/10 Poor

Amalia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This Hotel is usually a nice place to stay in most of my experiences. The entire place, especially the room had a strong odor that did not allow me to get the much-needed rest. The bathtub had cracks on it with rust surrounding the cracks. It is a cheap place to stay but it still, definitely needs to elevate in cleanliness.
Stayed 1 night in Oct 2023
Response from MC on 1 Nov 2023
Thank you Amalia for taking the time to leave a review. Your feedback has proved to be invaluable. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I can assure you that I have shared your communication with our team with the intention to immediately better our services for our guests. Thank you for your time and we hope you will give us another chance to provide you with superior service and accommodations on your next visit to Winnie.

10/10 Excellent

Melissa

Stayed 1 night in Oct 2023
Response from CN on 7 Nov 2023
Thank you Melissa for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from CN on 8 Oct 2023
Thank you Angela for your review! We very much appreciate your positive feedback and will share it with our team.

8/10 Good

Stanislaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but needs some refreshing.
Stayed 1 night in Oct 2023
Response from MC on 7 Oct 2023
Thank you Stanislaw for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service
Excellent, very friendly, very helpful staff. Nice breakfast. Plenty of free parking. Daily maid service. Very clean. The building needs some anesthetic maintenance, but it's not a major issue. Highly recommended overall.
Stayed 4 nights in Sep 2023
Response from CN on 6 Oct 2023
Thank you Roger for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is a small amount of moldy smell when you first enter the room. It did not affect me. I just noticed it momentarily. Everything thing else was clean and worked fine.
Stayed 1 night in Sep 2023
Response from MC on 1 Oct 2023
Thank you Tim for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Comfy bed huge bathroom. Very clean.
Stayed 1 night in Sep 2023
Response from MC on 13 Sept 2023
Thank you Wendy for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from CN on 11 Sept 2023
Thank you Brenda for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and I will stay here again.
Stayed 2 nights in Aug 2023
Response from MC on 28 Aug 2023
Thank you Stephanie for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

DEBRA ANN

Stayed 1 night in Aug 2023
Response from CN on 27 Aug 2023
Thank you Debra Ann for your review! We very much appreciate your positive feedback and will share it with our team.

4/10 Poor

Tracy

Travelled with family and small children
This property needs to be renovated.
Stayed 1 night in Jul 2023
Response from CN on 2 Aug 2023
Thank you Tracy for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities
very helpful staff, very clean
Stayed 2 nights in Jul 2023
Response from MC on 31 Jul 2023
Thank you Brenda for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from CN on 22 Jul 2023
Thank you Roxane for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Yvonne

Stayed 3 nights in Jul 2023
Response from MC on 8 Aug 2023
Thank you Yvonne for your review! We very much appreciate your positive feedback and will share it with our team.

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from MC on 17 Jul 2023
Thank you Robert for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

TAMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very clean and the bed was very comfortable. The staff was really friendly and nice. The breakfast was great. It was located in a great location. I would definitely book this hotel again and we recommend it highly.
Stayed 1 night in Jul 2023
Response from MC on 9 Jul 2023
Thank you Tammy for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Wesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from MC on 23 Jun 2023
Thank you Wesley for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in Jun 2023
Response from MC on 16 Jun 2023
Thank you Richard for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Glen

Stayed 1 night in May 2023
Response from MC on 22 May 2023
Thank you Glen for your review! We very much appreciate your positive feedback and will share it with our team.

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
The property is pretty run down. The room I was in had stains on the carpet. I've stayed here a few times, and this room was worse that the others. Otherwise, everything was fine and I would stay here again.
Stayed 1 night in Apr 2023
Response from CN on 3 May 2023
Thank you Karen for your review! We very much appreciate your positive feedback and will share it with our team.

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at this property a few times and would definitely stay again. It could use some updating, but everything was clean and fine. Breakfast was good and internet worked well.
Stayed 2 nights in Apr 2023
Response from MC on 24 Apr 2023
Thank you Karen for your review! We very much appreciate your positive feedback and will share it with our team.

8/10 Good

Katherine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed a very comfortable bed and nice early breakfast!
Stayed 2 nights in Apr 2023
Response from CN on 10 Apr 2023
Thank you Katherine for your review! We very much appreciate your positive feedback and will share it with our team.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was satisfactory. Hotel shows wear, but seems maintained. Breakfast was adequate.
Stayed 1 night in Apr 2023
Response from CN on 6 Apr 2023
Thank you Robert for your review! We very much appreciate your positive feedback and will share it with our team.

6/10 Okay

Garry

Liked: Cleanliness, staff & service
Getting worn - fridge froze everything no matte what the setting. Lunchroom kept butter in the fridge.
Stayed 5 nights in Mar 2023
Response from CN on 3 Apr 2023
Thank you Garry for taking the time to leave a review. Your feedback has proved to be invaluable. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding fridge freezing. I can assure you that I have shared your communication with our team with the intention to immediately better our services for our guests. Thank you for your time and we hope you will give us another chance to provide you with superior service and accommodations on your next visit to Winnie.

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service
Good value
Stayed 3 nights in Mar 2023
Response from CN on 3 Apr 2023
Thank you Robert for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff friendly and helpful.
Response from MC on 29 Mar 2023
Thank you Nina for your review! It’s always such a delight to hear compliments! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

ELLEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to rest
Very nice and relaxing. Friendly staff and great breakfast 😁👍
Stayed 1 night in Mar 2023
Response from MC on 20 Mar 2023
Thank you ELLEN for your review! It’s always such a delight to hear compliments! We very much appreciate your positive feedback and will share it with our team.

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, what we expected. Liked guest laundry available.
Stayed 1 night in Feb 2023
Response from MC on 25 Feb 2023
Thank you Cindy for your review! It’s always such a delight to hear compliments! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk pleasant and helpful with questions about area. Room was clean and bed was comfortable.
Stayed 1 night in Feb 2023
Response from CN on 21 Feb 2023
Thank you Julie for your review! It’s always such a delight to hear compliments! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and fresh smell throughout hotel
Stayed 1 night in Feb 2023
Response from MC on 14 Feb 2023
Thank you James for your review! We very much appreciate your positive feedback and will share it with our team.

2/10 Terrible

Tassie

Travelled with partner
Liked: Staff & service
Terrible! Will never stay again! Ac didn’t work, lighting was terrible and breakfast awful.
Stayed 1 night in Feb 2023
Response from MC on 10 Feb 2023
Thank you Tassie for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from MC on 8 Feb 2023
Thank you Marcia for your review! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from MC on 8 Jan 2023
Thank you Jane for your review! It’s always such a delight to hear compliments! We very much appreciate your positive feedback and will share it with our team.

8/10 Good

John

Stayed 1 night in Jan 2023
Response from MC on 8 Jan 2023
Thank you John for your review! It’s always such a delight to hear compliments! We very much appreciate your positive feedback and will share it with our team.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a request denied to check out late at 3 due to some schedule issues. Offered to pay extra but no. When we were checking out at 1 they ttold my wife the manager said ok. Did not stay as we were already packed.
Response from CN on 31 Dec 2022
Thank you James for your review! It’s always such a delight to hear compliments! We very much appreciate your positive feedback and will share it with our team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight gem
Wonderful overnight stay. Traveling to family for Christmas. Clean, comfortable, friendly. Quiet area yet many dining choices. Great breakfast selections. Highly recommend.
Stayed 1 night in Dec 2022
Response from CN on 17 Dec 2022
Thank you for your review! It’s always such a delight to hear compliments! We very much appreciate your positive feedback and will share it with our team.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
bug
bug bothered and couldn't sleep at all. staff misunderstood about bug spray that he couldn't get it one. arms are bitten by bug(s) and it's annoying.
Stayed 1 night in Dec 2022
Response from CN on 4 Dec 2022
Dear Anonymous,Thank you for taking the time to leave a review. Your feedback has proved to be invaluable.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I can assure you that I have shared your communication with our team with the intention to immediately better our services for our guests.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Again, thank you for your time and we hope you will give us another chance to provide you with superior service and accommodations on your next visit to Winnie.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from CN on 1 Dec 2022
Thank you Keith for your review! It’s always such a delight to hear compliments! We very much appreciate your positive feedback and will share it with our team.