"We booked and paid for a suite room with a couch. They would not give us one even though that is what we booked and paid for. The front desk employees were not helpful or empathetic.
When we arrived both the front desk employees were sitting outside on the side of the hotel and walked in just ahead of us.
No other employees were there, so who was answering the phones, no one that’s who. Extremely unprofessional. We will not be staying here again. We only booked because they had suites and we didn’t get one or any kind of apology or compensation for the difference in the cost of the room! 😡"
"Was very disappointed in the room considering that it was very expensive. The room was really musty smelling. I have allergies and am getting over pneumonia. Also there were dead bugs in the shower. And no they were not mosquitoes. Sorry, Will never recommend this motel to anyone."
"I liked that you were on the strip, and were within walking distance to everything. What I didn't like was that it was listed as having beach access. There wasn't much of that. Also the price was a little much for what you get."
"Due to a family emergency on a recent trip to Boston (3+weeks in Boston Children’s Hospital NICU) a planned stay with this hotel needed to be cancelled. Despite several days advanced notice of our inability to make the reservation, this Best Western declined to waive the reservation charge. This was not a random decision change, this was a family medical emergency that required our presence. This is nothing short of cold, callous, gouging…at a time of great family turmoil! A frequent traveler, I will never again frequent this establishment or any other Best Western property.
I will also mention that Hotels.com did next to nothing to advocate for us, or as a matter of good corporate policy, refund this reservation when Best Western refused to help.
I would suggest avoiding Best Western properties or using Hotels.com as your travel aggregator. Neither of the companies are truly supportive of their customers."
What's the area like around Windsor Mills Covered Bridge?
Windsor Mills Covered Bridge is located in Windsor. If you're looking for a convenient place to stay, you could search for properties close to public transport so it's easy to get around.
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If I need to cancel the hotel reservation for my stay near Windsor Mills Covered Bridge, will I receive a refund?
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