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Reviews of Westgate Winchester

4 out of 5
Westgate Winchester
2 Romsey Road, Winchester, England

Reviews

8.2

Very good

Rating 10 - Excellent. 92 out of 220 reviews" "
Rating 8 - Good. 81 out of 220 reviews" "
Rating 6 - Okay. 25 out of 220 reviews" "
Rating 4 - Poor. 13 out of 220 reviews" "
Rating 2 - Terrible. 9 out of 220 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Farai

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Mar 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very friendly staff. The bar was warm and welcoming with a lovely cosy Christmas feel. Great central location. Clean and well kept room. Thank you Ben and the rest of your team. Marie & Dan
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were incredibly friendly and helpful! The bed is so comfortable! A really fun experience.
Stayed 1 night in Dec 2023

8/10 Good

Dave

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Beautiful old property and great staff / service but one night is enough! Absolutely tiny rooms and bathrooms - nowhere to get ready / do makeup etc Perfect for one night city break though !
Stayed 1 night in Dec 2023

2/10 Terrible

PAUL ANTHONY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i booked this pub for a stay, on the website it stated Breakfast included which I paid, On arrival I received a piece of paper with information on it and it said no breakfast. Breakfast was included in the price, waiting for a refund. The room was freezing, the heating was on full, me and my partner was freezing at night. The shower was dirty, the toilet was dirty. I would not recommend this place.
Stayed 1 night in Nov 2023

8/10 Good

Stephen a

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff very friendly and quaint public house.
Stayed 1 night in Nov 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely gem! Surprisingly quiet once in the room, despite a busy bar. The room felt sumptuous, it was clean and comfortable with all the expected extras (hot drink making facilities, hairdryer etc) Being older guests we managed the stairs reasonably well but it may not suit those with limited mobility, this is due to the historic nature of the building. Breakfast was not offered at the time we stayed but we found plenty of options nearby. We dined in the pub/inn and found that a very good call, although it is a popular place so noise was a slight issue ( very difficult to hold a conversation) but we accepted that as part of the experience. All in all a positive experience and we would return
Stayed 1 night in Nov 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Jolene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Nice stay in a pub providing rooms above. Building is a bit dated so it was quite cold - the heating didn’t initially work but they sorted it after. Clean bathroom and bed. Very friendly staff who let us check in a bit earlier.
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Quiet despite being on first floor above the popular bar and on a busy junction. Easy to check in and out. Staff very helpful. Will definitely stay there next time visit Winchester.
Stayed 1 night in Nov 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

LARVYN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is an old building but well maintained. Room is clean and bed was so comfy! Had a goodnight sleep ..
Stayed 1 night in Oct 2023

8/10 Good

Mehmet

Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

2/10 Terrible

Paula, Saco

Stayed 2 nights in Jul 2023

8/10 Good

Aaron

Stayed 1 night in Sep 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Georgian pub/hotel in the heart of Winchester. Pub is relaxing and friendly. Like the ability to order drinks/food from the table. Lovely bedroom and comfortable bed. Reduced road noise as double glazing helps with soundproofing. Highly recommend
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
lovely sty
lovely pub with comfy rooms and tasty food.
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew, Wallington

Liked: Cleanliness, staff & service, property conditions & facilities
All goof
Stayed 1 night in Jul 2023

10/10 Excellent

Dg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did eat or drink in the pub, but our rooms had plenty of space clean tidy & comfortable would highly recommend & stay again
Stayed 1 night in Jun 2023

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Very happy
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient city-centre location. Bedrooms, pub & dining space all very tastefully decorated and in good condition, with friendly staff. A shame that breakfast isn't available every day.
Stayed 1 night in May 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location in Winchester, close to all of the city attractions. Room and bed were super comfortable and the staff are great. It was a perfect base to explore Winchester, and the pub is a great place for an evening drink.
Stayed 1 night in May 2023

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities
Simply loved the hotel and my room! Will stay again the next time I visit Winchester.
Stayed 1 night in Mar 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and manager.
Stayed 1 night in Feb 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived to a friendly greeting
Stayed 1 night in Feb 2023

10/10 Excellent

Ping

Stayed 1 night in Jan 2023

10/10 Excellent

Xue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and hygienic. The personnel is warm and friendly. Breakfast was very tasty.
Stayed 1 night in Jan 2023

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
Centrally located at the top of the main shopping street and 5 mins from the station .excellent food and wide variety of eines and spirits
Stayed 1 night in Jan 2023

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in city center
Great place to stay for the night, great location and friendly staff. Would stay again.
Stayed 1 night in Jan 2023

8/10 Good

mike

Stayed 1 night in Jan 2023
Response from Ben, General Manager on 13 Jan 2023
Thank you for your feedback Mike. We hope to be able to welcome you soon.

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Adequate for a short stay
The hotel was clean and comfortable and in a great location to shopping and restaurants, the pub downstairs is welcoming and warm. My only complaint is that the stairwells and rooms were being painted which created a hazard on the stairways and wet paint that everyone got on their clothes.
Stayed 1 night in Jan 2023
Response from Ben, General Manager on 13 Jan 2023
Thank you for your review - my apologies that the third party outside contractor got confused about which rooms were and weren't unoccupied. Unfortunately as the door was left unlocked, they were able to just walk in. I do hope this doesn't deter you from visiting again in the future.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally placed for walking to all the amazing sights. Close to shops, restaurants and parking. Food in the hotel was amazing, and staff were helpful and professional.

10/10 Excellent

Richard

Stayed 1 night in Dec 2022
Response from Ben, General Manager on 13 Jan 2023
Thanks Richard for your brilliant review! See you soon!

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for exploring Winchester. Clean, well decorated and spacious room. Friendly check in. Room slightly noisy from overhead and music downstairs. Fine for us but wouldn’t suit a very light sleeper.
Response from LJ on 19 Dec 2022
Thank you so much for your rating/review, we are glad you had a lovely stay and hope to welcome you again soon!Apologies for any inconvenience regarding the noise.

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely cosy room, loved the comfy bed, lovely shower.. The heater not working we did complain.. Would stay here again
Response from LJ on 19 Dec 2022
Thank you so much for your rating/review, we are glad you had a lovely stay and hope to welcome you again soon!We do apologise for any inconvenience during your stay.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in room 3. Room was lovely, perfect temperature- the staff were so helpful and friendly to deal with. Yes, the stairs are steep but there’s not really anything they can do about that. Nice, clean, fluffy towels and a comfy bed. Good quality amenities Would definitely recommend staying here
Stayed 2 nights in Nov 2022
Response from LJ on 19 Dec 2022
Thank you so much for your rating/review, we are glad you had a lovely stay and hope to welcome you again soon!

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Ann

Liked: Cleanliness, amenities
A bit shabby, no hotel standard service, near everything
Stayed 1 night in Oct 2022

10/10 Excellent

Maciej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

David

Business traveller
Disliked: Property conditions & facilities
The location is great, however the stairs access is very tight, as warned. The room was spacious, however the mattress had sprung and as the Westgate is by a mini-roundabout, you could hear the noise through the single paned windows.
Stayed 2 nights in Oct 2022

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort
Good location for rail station and High Street/sights. It's an old building so don't expect modern finish or double glazing.
Stayed 2 nights in Sep 2022

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort
Westgate Winchester
We stayed at the Westgate for a long weekend and travelled by train. We arrived early and managed to leave our case with the pub until check in at 3pm. We signed up to the City Club App but didn't receive any benefit when booking through Hotels.Com, also the restaurant was undergoing a deep clean so was closed for the first day. We decided not to use the facilities of the Westgate for the remains of our stay. Breakfast isn't served at the Westgate. Rooms 9 and 10 are on the top floor (3rd floor) and you need to negotiate via a narrow spiral staircase. The room was adequate and we had a comfortable stay. The rooms aren't serviced so any replacement items (toiletries, rolls, tea, coffee etc) need to be requested by email/text, which can lead to misinterpretation.The room was warm but we had a wall mounted fan. The sash window was jammed open with 3 books, which seemed to work well.There was some evening noise from passing vehicles/people as you'd expect from a city centred location.
View From Room 9 Window
Stayed 4 nights in Sep 2022

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room looking out onto street with Juliet balcony. Needed on a hot day. Yes there is some traffic noise it’s a city centre, but it didn’t trouble us
Stayed 1 night in Aug 2022