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Reviews of The Old Vine

4 out of 5
The Old Vine
8 Great Minster Street, Winchester, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 112 out of 137 reviews" "
Rating 8 - Good. 17 out of 137 reviews" "
Rating 6 - Okay. 5 out of 137 reviews" "
Rating 4 - Poor. 1 out of 137 reviews" "
Rating 2 - Terrible. 2 out of 137 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christi

Stayed 1 night in Mar 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly helpful staff and delicious breakfast!
Stayed 1 night in Feb 2024
Response from Manager on 13 Feb 2024
Thank you!

10/10 Excellent

Malcolm

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Thank you!

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another wonderful stay!
This was my second stay at the Old Vine this year, and I have had another lovely time - excellent service from staff, and a beautiful, comfortable, spacious and clean room, with wonderful amenities. The breakfast is also amazing, and a huge selling point as it is included in the price. I will definitely be coming here again! Thank you!
Stayed 1 night in Dec 2023
Response from Manager on 31 Jan 2024
Thank you so much!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really enjoyable stay
Would be difficult to fault, really. A lovely atmosphere in a very pretty pub in a superb location
Stayed 1 night in Dec 2023
Response from Manager on 31 Jan 2024
Thanks for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 31 Jan 2024
Many thanks

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy, comfortable and central
A lovely cosy pub with friendly staff. Felt very homely. Delicious breakfast, excellent central location. We will definitely be back.
Stayed 1 night in Dec 2023
Response from Manager on 31 Jan 2024
Thank you!

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Manager on 5 Dec 2023
Thank you!

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 23 Nov 2023
Thank you!

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous stay!
Had a fabulous stay at this gorgeous traditional inn. Rooms are beautiful, spacious and clean, with good amenities, such as a Nespresso coffee machine, and complimentary items in the fridge and bathroom. Service from staff was wonderful and friendly, and the included breakfast is amazing. Location is exceptional, right on the square opposite the cathedral, with easy access to the high street and the train station. I loved my stay, and definitely hope to stay again. Thank you to the Old Vine!
Stayed 2 nights in Nov 2023
Response from Manager on 14 Nov 2023
Thank you very much!

10/10 Excellent

stephen

Stayed 2 nights in Nov 2023
Response from Manager on 14 Nov 2023
Thank you!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 15 Oct 2023
Thank you!

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary
The hotel was lovely nice big room parking just outside with a permit supplied by the hotel. Room was very clean with Tea and coffee facilities bottled water and juice in the fridge. Range of different teas and hot chocolate in a box. The breakfast was very nice with wide variety of options from cereal fruit to English breakfast tea and coffee served. The only issue was we returned back to the pub for a drink about 9:30PM we ordered some drinks then 5minutes later the bar staff said it was LAST ORDERS at 9:30 they started to clearing away and washing down the bar areas which made us unwelcome. I did say we were residents at the hotel but still wanted us to order more drinks before they closed ?!.
Stayed 1 night in Oct 2023
Response from Manager on 5 Oct 2023
Thanks for your feedback. We do call last orders early on some nights where we are short staffed (which unfortunately is an issue at the moment). Sorry if it made you feel unwelcome.

10/10 Excellent

Jeanne

Travelled with partner
The rooms were spotlessly clean. Each room has its own modern bathroom (also spotless) and breakfast is included in price. You can have breakfast in your room or downstairs in dining room. Staff is friendly and welcoming. The location is nothing short of perfection. While your there make sure to take a walking tour and a tour of the cathedral and great hall. We just loved our stay here! We highly recommend it!
Stayed 2 nights in Sep 2023
Response from Manager on 5 Oct 2023
Thank you!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 24 Sept 2023
Thank you!

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 2 nights in Sep 2023
Response from Manager on 19 Sept 2023
Thank you!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel, kept very original, right opposite the cathedral and within 1 min walk of the main high street. Parking is just on street. So you have to hope there's a space close to the hotel, they give you a badge to put on the dash board so you can leave the car there. If you were unlucky you might have to walk a half mile from the car to the hotel, then back again with your car badge! But this is typical of hotels in the centre of ancient towns and cities, they won't have their own dedicated car park, they're too old.
Stayed 1 night in Aug 2023
Response from Manager on 5 Sept 2023
Thank you for your feedback. We advise guests to drop off their luggage before collecting a parking permit and then driving to the parking bays. We also have two garages available for smaller vehicles, subject to availability

10/10 Excellent

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out with friendly staff, clean and comfortable. Delicious breakfast served to the room for no extra fee :) Would stay again :)
Stayed 1 night in Aug 2023
Response from Manager on 3 Sept 2023
Thank you!

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pub
Lovely pub and stay
Stayed 1 night in Aug 2023
Response from Manager on 20 Aug 2023
Thanks for your comments.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Manager on 20 Aug 2023
Thank you.

10/10 Excellent

JON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Really helpful team – will definitely be staying at the Old Vine again if we go to Winchester
Stayed 1 night in Aug 2023
Response from Manager on 20 Aug 2023
We appreciate your feedback!

10/10 Excellent

Steven

Stayed 1 night in Jul 2023
Response from Manager on 20 Aug 2023
Thank you.

2/10 Terrible

Robert

Stayed 1 night in Jul 2023
Response from Manager on 20 Aug 2023
Sorry you were unhappy with your stay. Please get in touch if you would like to discuss anything in detail.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean apartment. Everything you need. Right across from Winchester cathedral and shopping district. Perfect for our family of four.
Stayed 1 night in Jul 2023
Response from Manager on 26 Jul 2023
Thank you!

2/10 Terrible

David, EAST KEW

Travelled with partner
Liked: Cleanliness, staff & service
I booked this hotel for 3 reasons. First, it was within driving distance of the Grange Opera in Hampshire where we had tickets booked. Second it had a high rating at Expedia. Third and very important the Expedia Website said 'Parking Available'. This turned out not to be true. After driving through a complicated system of narrow one way streets and pedestrian zones we found ourselves outside the hotel. My wife went inside and emerged with a map and a parking permit and we had to drive about a mile to get to Symonds St, which is about 250M from the hotel as the crow flies, but cannot be reached directly due to street closures and one way systems. In Symonds St one took pot luck as to whether there would be a space. There was one at around 2.30, but when we got back from the opera at 10.15 pm there was only a very tight one that took me 10 minutes to park. This was on a Thursday in June. Good luck on a Bank Holiday weekend. The entry at the website is not accurate. What it should say is 'remote street parking may be available if you are lucky'. If I'd known the parking situation was as it is I would never have booked this hotel at all. In addition the bathroom door would not shut properly and one of the windows would not shut so that loud noises came in from the street until about midnight and from 6 am. The room was ok, breakfast was excellent and the staff were pleasant, but the hotel is operating under false pretences. To paraphrase Star Trek: Parking, but not as we know it.
Response from Manager on 30 Jun 2023
I'm sorry you encountered issues with noise and parking. It's usually a very quiet area but we are in a city centre so a certain level of noise can come with that. Parking isn't easy in a historic area such as ours but we can offer two garages for smaller vehicles, subject to availability, as well as the on-street parking which you used. Thanks for letting us know.

10/10 Excellent

Robert, Batavia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quant hotel/pub in a quant and interesting town.
Stayed 1 night in Jun 2023
Response from Manager on 30 Jun 2023
Thank you! We're delighted you enjoyed your stay.

10/10 Excellent

kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely, rooms above a typically old characteristic pub. Very quiet even though it is close to the centre of Winchester. Staff were lovely and helpful. I would definitely recommend to family and friends
Stayed 1 night in Jun 2023
Response from Manager on 29 Jun 2023
Thank you!

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Manager on 29 Jun 2023
Thanks so much!

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine old pub right adjacent to the Winchester Cathedral in the old city. Excellent rooms, great breakfast.
Stayed 1 night in May 2023
Response from Manager on 29 Jun 2023
Thank you!

10/10 Excellent

Jie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel & great food
It was a lovely stay. Location is very good, room is lovely, breakfast is excellent! I would def come back to stay again.
Stayed 1 night in Apr 2023
Response from Manager on 29 Jun 2023
Thank you.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place and great location
Stayed 1 night in Apr 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at the Old Vine in a year, and it was every bit as lovely as my first stay. Delicious food, perfect location, courteous staff, and charming room. I highly recommend!
Stayed 1 night in Apr 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Friendly helpful staff. Didn’t have dinner at The Vine, but the breakfast was excellent. Room was large , well equipped and comfy.
Stayed 1 night in Apr 2023
Response from Manager on 22 Apr 2023
Thank you!

10/10 Excellent

Meena

Stayed 1 night in Apr 2023
Response from Manager on 22 Apr 2023
Thank you!

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great atmosphere
Stayed 1 night in Apr 2023
Response from Manager on 16 Apr 2023
Thank you!

10/10 Excellent

Jane

Stayed 1 night in Mar 2023
Response from Manager on 7 Apr 2023
We appreciate your feedback!

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, quiet, comfortable, excellent breakfast
Stayed 1 night in Mar 2023
Response from Manager on 7 Apr 2023
Thank you!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Manager on 25 Mar 2023
Thank you, we're so pleased you enjoyed your stay!

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winchester gem
Wonderfully located pub with individually styled rooms. Lovely bathroom with good toiletries/slippers and robe. Had an issue with TV, staff arrived promptly and problem was resolved. Good food and atmosphere in restaurant. Staff pleasant and attentive. Having the Cathedral directly opposite a real bonus. Once we’d parked our car in a street nearby with permit from hotel we didn’t see the car until we left, perfect location for cathedral, shops and some lovely walks.
Stayed 2 nights in Mar 2023
Response from Manager on 20 Mar 2023
Thanks for your visit, we appreciate your feedack.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Manager on 20 Mar 2023
Thank you

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We had a lovely stay at The Old Vine. Great location and excellent facilities. The Staff were friendly and very professional. The breakfast was excellent. Thank you.
Stayed 1 night in Feb 2023
Response from Manager on 20 Mar 2023
Our pleasure! Thanks for your feedback.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
nice but tired.
Nice hotel, just a little dated not as nice as I expected from the pictures and the reviews.
Stayed 2 nights in Feb 2023
Response from Manager on 9 Feb 2023
Thanks for your feedback. Sorry we didn't meet all your expectations. We are currently scheduled to close for 3 days for a refresh in March, which I should think will address many of these issues.

10/10 Excellent

Diane

Stayed 1 night in Feb 2023
Response from Manager on 8 Feb 2023
Wonderful, thank you!

6/10 Okay

Graeme

Stayed 1 night in Dec 2022
Response from Manager on 9 Jan 2023
Thanks for your feedback.

8/10 Good

Rita

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Ok but expensive for what it is
The room was ok although i felt not representative of the price I paid for the stay. There was a lot of noise that took place in the early hours of sunday. The bed and pillows had seen better days. Because check in is done at the bar without separate hotel check in area, there was a long queue upon arrival that I had to do (waiting for customers to order their food) before I could do check in. I wouldn't stay here again
Stayed 1 night in Oct 2022
Response from Manager on 5 Dec 2022
Sorry you didn't enjoy your stay. We are in a city centre location, very busy and we cannot control external noise factors. The pillows were only replaced a couple of months ago; all beds are due to be replaced in 2023. And we have a dedicated check-in area at the rear of the property scheduled for 2023 as well. Thanks for your feedback.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
A lovely stay in a old pub just opposite the cathedral. The parking off site is a pain but can't be helped in such an old site. It wasn't a problem in the end. Staff were really friendly. Room was spacious. All in all a great stay for 3 nights
Stayed 3 nights in Oct 2022
Response from Manager on 24 Oct 2022
Good morning, thank you for your review, much appreciated! Parking isn't easy in the centre of a historic city, however we do have two garages, subject to availability, which are a good option for smaller vehicles. Please ask a member of staff on arrival if a garage is available.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Manager on 16 Sept 2022
Thank you!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't have hoped for better
Was really impressed with the really young team. Customer service was exceptional. Bed was really comfy and we slept like babies. Breakfast choice was really good and very tasty. Once again, staff were excellent. Would definitely stay again.
Stayed 1 night in Aug 2022
Response from Manager on 1 Sept 2022
Thank you so much! I will make sure to pass on your compliments to the team. We are delighted you enjoyed your stay and hope to welcome you in the future.