Hotels in Wilsons Landing, West Kelowna

"The hotel is clean staff is good, pretty generic hotel. My only real complaint and it is more of an annoying thing. The TVs in the room aren’t smart TVs and just have basic cable, therefore you have to watch movies and stuff on your phone."

"Great as always. Love to stay here. Easy check in Parking a little tight if you have a large vehicle. Can’t beat the pool on the roof "

"The room, #416, had a shower head that wasn't centred and was below face level (I'm 5'10"/178cm), so that was definitely weird. The Continental breakfast bar was poor, only some prepacked breakfast sandwiches (heat in the microwave), two types of muffins, one type of apple, plus coffee, or juice. That's it. In addition, my room was not cleaned/refreshed during my 2 day stay. The hot tub was mostly moderately warm, and the jets are quite weak. Having said all that, the room was clean and the staff were friendly. "

"The staff were really friendly. Lovely location and a beautiful room."

"Friendly welcoming service arriving at midnight. Very nice clean rooms, not tired looking with comfortable beds and pillows. The only reason I give it four stars instead of five, it would have been great if they offered a breakfast."

"Clean room, nice view of the city in our tower suite, good overall location "

"The hotel was beautiful. However there were some issues. Firstly, we stayed for 3 nights and on the second full day at 2pm our room still had not been cleaned. Garbage was overflowing, so we called the front desk and they said they we were on the list to be cleaned that day. Does housekeeping not come daily anymore at hotels? They came when we left and emptied the garbages, gave us new towels but only made 1 of the 3 beds. We were gone hours so it’s not like the didn’t have time to make the other two beds. On our last night we went to the pool and hot tub with our kids. When we got out all of our skin was itching and dry. My bathing suit was ruined from off balance chemicals. It bleached my black bathing suit to brown. We talked to the front desk and they had maintenance check the chemicals. We were told they were higher and they would give us 10% off our stay. However later after we checked out I received an email from the hotel saying the chemicals were within safe limits. Considering it ruined my bathing suit and all of our skin and hair feels dried out, this cannot be true. "

"breakfast is ok"

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