Hotel Dekat Pantai Willow St

"Staff were very friendly and helpful. Hotel is very clean."

"Very beautiful."

"Everything was perfect, beautiful rooms, comfy bed and spacious. Only I see the hotel needs ice machine."

"This hotel was exceptional! The staff was very kind and the hotel itself is well maintained. It’s located in a nice area that isn’t the farthest from most of the tourist areas. The breakfast was good and the small grocery area was definitely a plus!"

"Staff very friendly. Special Thanks to Christian"

"We liked this hotel. It was clean, comfortable, and had good breakfast choices including cheesy omelette, hard boiled eggs, cinnamon rolls, etc. We used the pool and the gym as well which were both clean."

"Nice"

"Breakfast"

"Everything in the building is good and also came with free EV chargers. I asked the staff to switch out my dirty towels and they didn't. The only complain I have is the breakfast. There is an elder lady there making omelette doesn't seem like she wanted to be there. They put the breakfast behind her so that no one can take more. She seems to be like the guardian of the eggs/pancakes/homefries. When we asked for it she gives the minimal. I got a omelette with sausage but I went back for pancakes...

"Room was clean"

"The pool was a little dirty but everything else was cool."

"Stay: wed- sat. The room was only tended to 1 time. The cleaner used the bathroom and left body hair on the commode. We walked into a room that smelled so bad. I was grossed out when I saw the hair on the seat. Also, a new unopened bag of m&ms were opened by them and they helped themselves to it. Facility was close the the facility that was hosting the conference at UMass."

"After a long day travelling was disappointed that the Hotel had no record of our reservation from Expedia. Then not being bale to get through to speak to someone which was taking a long time selecting the automated options without resolution. Eventually sorted when Hotel contacted Expedia which they could have offered when we arrived. "

"Ok"

"Clean and great variety for breakfast"

"Excelente"

"I love that the hotel was clean. The staff was very friendly, and the hotel was nearby everything. The shopping mall was very close. I would stay here again and would recommend this hotel."

"Outside property is well maintained. The area felt safe. Ample parking. The room however had the bare minimum. Room was non smoking but definitely had a lingering smell of cigarette smoke. Floors with broken/ loose laminate tiles. Bathroom had a toilet seat that doesn’t quite fit the toilet."

"I would gladly visit this hotel again, my experience was truly wonderful. I encountered no issues during my stay and absolutely loved the location. The staff were excellent, friendly, and very supportive throughout. I also have to highlight the breakfast, which was fantastic. The only minor drawback was during my early checkout at around 4:00 a.m., when there was no one at the front desk to collect the keys. Aside from that, everything was perfect."

"Close to downtown Lowell. Had to request bedding for sofa-bed despite having 3 adults listed on reservation. Would have helped to have that ready in the room."