Querida Sharon,Gracias por tomarse el tiempo para contarnos sobre su estadía en RED ROOF INN WILDWOOD FL - THE VILLAGES. Lamento que su experiencia no haya cumplido con sus expectativas, por lo que obtuvo una puntuación de 1/5. Es realmente lamentable la situación que describió con respecto al pésimo servicio que recibió, el aire acondicionado que no funciona, el olor apestoso y las demás inquietudes que destacó. Lamentamos mucho tu experiencia. He comunicado sus comentarios a la alta dirección en un esfuerzo por abordar sus inquietudes.Nuestro equipo en Red Roof está comprometido a satisfacer a nuestros huéspedes, por lo que estamos muy agradecidos por sus comentarios. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Esperamos que nos brinde la oportunidad de brindarle una mejor experiencia la próxima vez que esté en el área.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Joseph,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN WILDWOOD FL - THE VILLAGES. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Jess,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN WILDWOOD FL - THE VILLAGES. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Anthony,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn PLUS+ St Augustine. I'm so glad you were pleased with our awesome staff, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.In regards to the item you left, please contact the hotel directly to get some assistance. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Anthony,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN WILDWOOD FL - THE VILLAGES. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Hermonyone,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN WILDWOOD FL - THE VILLAGES. I'm so glad we were able to provide with accommodations on a short notice, resulting in your 4/5score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Linda,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN WILDWOOD FL - THE VILLAGES. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Gerald,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN WILDWOOD FL - THE VILLAGES. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Wilston,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN WILDWOOD FL - THE VILLAGES. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our vary nice front desk staff. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

There was no issue with the room and the room was clean, guest is currently staying at the property.

Dear Jennifer,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN WILDWOOD FL - THE VILLAGES. I'm so happy to see you highlight that you had a nice encounter with most of the staff, prompting your 4/5 score. However, we do want to apologize for the disrespectful experience you had with one of the staff that works overnight. This is truly regrettable. At Red Roof, we appreciate your feedback as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hi Xiang,Thank you for positively rating your stay!Lilith#Team6

Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

Hello Roger,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN WILDWOOD FL - THE VILLAGES. I'm so glad we earned your 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Casie,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN WILDWOOD FL - THE VILLAGES. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

Hello Rosario,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN WILDWOOD FL - THE VILLAGES. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

Hello Hung,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN WILDWOOD FL - THE VILLAGES. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

Hi Gregorey,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

Hi Betty,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

Hi Ruben,Thank you for positively rating your stay!!Maz K.#Team6

Hola Leonor,¡Nos alegra que haya tenido una gran experiencia y apreciamos sus comentarios! Esperamos poder brindarle todas sus futuras necesidades de alojamiento.Lilith#Equipo6