Hotel Dekat Wilderness at the Smokies

"price is right."

"This motel is a great place. No hassles no worries and they treat you like your at hime"

"This building needs to better maintained. There are stains on the ceiling, the shower didn’t work properly, the sofa bed pull out mattress had stains on it, I looked under the sink for something and there was a baby pacifier—not sure how long it has been there. Also, I am not sure if they provided new sheets or not for the pull out sofa-because they were just wadded up and thrown on the top shelf of the closet. The photos used in advertising are definitely stock. I am not a high maintenance...

" This was beautiful. The historic charm was amazing. This will definitely be where we stay during our next visit. The only thing we missed was the Sky Lounge. Loved it!!!"

"Great stay but not sure why this property is considered a 3 star. Would be more of 2-2.5. Beds could be better. Odd color scheme. Overall decent stay if price is right. No complaints just preferences "

"Everything was great! Clean, comfortable bed, great location."

"Their sign says “older than some, cleaner than most”. They ain’t lying. It’s like stepping back in time (meant as a compliment) and very very clean. "

"The staff is very helpful and our room was clean and comfortable. We will definitely stay again.Location was good and easy parking and accessible. "

"Staff really friendly great place to visit "

"Room was very clean and when we got full service the housekeeper went above his job and cleaned my daughters high chair. Staff are so nice and helpful. "

"Amazing ands assistance!! We loved the resort and so did our kids we will be back!"

"The hotel is outdated and our room Smelled like lingering smoke. Our room and bed was clean. I went April 10th 2026 Friday $154 for 1 night, for a daughter baton & dance competition. For what we needed, it was a good stay. The staff was very friendly, and courteous. We were not able to take advantage of the free breakfast. "

"Wonderful stay at Heartsong! Appreciated the daily room upkeep, friendly staff, daily entertainment and food service choices. "

"Dirty room, stay said they would come and clean and never did had to go buy cleaning supplies and clean my own room."

"Ok breakfast good for price "

"We had a beautiful room. Very comfortable and spacious. The beds were very comfortable and the shower was wonderful. Our view from the balcony was the island at pigeon Forge. Great view of the city. Breakfast was good. Many options. Minutes from so many things to do and so many places to eat. Great stay! "

"Great room "

"The resort was very clean with friendly staff. We enjoyed complimentary s'mores and pink lemonade. There are several food options at the resort. The trolley to Dollywood was quick and easy."