Exterior

Reviews of Citta Trüffel Hotel

4 out of 5
Citta Trüffel Hotel
Webergasse 6-8, Wiesbaden, HE

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 81 reviews" "
Rating 8 - Good. 25 out of 81 reviews" "
Rating 6 - Okay. 15 out of 81 reviews" "
Rating 4 - Poor. 5 out of 81 reviews" "
Rating 2 - Terrible. 6 out of 81 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

folkert van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, great service and clean confortable rooms. Wifi was quite spotty but reception was quick to resolve by means of extra routers...
Stayed 5 nights in Nov 2023

2/10 Terrible

Thomas

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No WiFi in the room or designated area, as advertised. The weather was very hot. The owner/manager would not provide a fan. The owner/manager did not provide information about parking or after-hours admittance until asked. The hotel would not respond to emails. As such, we mistakenly made reservations through Expedia. Do not stay at this hotel.
Stayed 3 nights in Aug 2023

6/10 Okay

Antony

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

6/10 Okay

Ronald

Liked: Staff & service
Stayed 5 nights in May 2023

10/10 Excellent

Llya Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Jamal

Stayed 1 night in May 2023

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
Clean, simple hotel, great for walking, difficult to park if you bring a car. I liked my stay there
Stayed 3 nights in Apr 2023

10/10 Excellent

Avishay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received courteous service. The location is excellent
Stayed 1 night in Oct 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Gc, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
The lasy on the front desk was wonderful and extremely helpful. The room was good. The A/C did not work at all during one of Germany’s warmest summers. The fridge was room temperature and I could not find the temp controls to change it. The worst was the internet did not work my entire second day so I had to use my expensive international data plan. Very frustrating.
Stayed 2 nights in Aug 2018
Response from reception: Jürgen Klose on 26 Sept 2018
i am realy sorry for the issues you had. we updated our hardware for the internet atleast.

2/10 Terrible

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Citta
I stay in Wiesbaden a lot and Citta Trufell is a winner, quiet, clean and well appointed.
Stayed 1 night in May 2018

8/10 Good

Melody

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Overall a great experience, just feel like some of the important info got lost in translation during check-in. Check out clerk was efficient but not overly pleasant. Excellent location. Rooms are good sized and very comfortable. I'd stay again but would confirm several things first-info on their website isn't 100% accurate.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing we can say negative. The wifi drops the access code often , which means repeated trips to the front desk.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Hotel service and rating of this host
Dangerous as No reception is available after 11 pm,,, if you get need medical assistance No body will know you need a help till next morning,, more over 3 start is true rating for this host,, motel one chain hotel is more safer to stay in... I can suggest to hotel managment to prompte this hotel as aparthotel better and more truthful...for what to expect from this business...the only plus sign i have to admit is the Location only,,,,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
We got a very warm welcome at the reception. People were very friendly in the hotel. The location is superb! In the centre of Wiesbaden. We visited the churches. A must see is the Russian Orthodox Church on the hill. Don't forget to ask for the key in the church then you can visit the graveyard as well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
beautiful place, but terrible service
receptionist was very welcoming when we walked in, but that's where it ended! she seemed not to want to help us with anything once check in was complete. she didn't answer the phone when we had questions, so we had to go down 4 flights to ask her things. we ordered and paid for wifi service, which did not work in our room on the first floor, even though the brochure said it would. again, when we asked for help from the receptionist, she refused to help. so we had to go downstairs to use the wifi we paid for. other than that, the hotel itself was very clean and looked great. but to me, these are not enough reasons to stay at a hotel.

6/10 Okay

Carmen

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich kann das Zimmer nicht empfehlen. Fehlende Beleuchtung, Duschwasser lauwarm und staubig. Zusätzlich quietschte das Bett und im Flur lag ein sehr unangenehmer Geruch in der Luft. Das macht die Lage auch nicht wett.
Stayed 1 night in Feb 2024
Response from Hotel Citta Trüffel on 28 Feb 2024
Wir möchten uns entschuldigen für die Unannehmlichkeiten. Wir Schauen uns jedes Zimmer an und werden versuchen die Problemen zu beheben.

10/10 Excellent

Rekia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War wie immer sehr gut und auch der Fehler der Buchung auf 2 Nächte, statt wie immer 1, wurde stressfrei umgebucht. Vielen Dank für Euren tollen Service!
Stayed 2 nights in Jan 2024
Response from Hotel Citta trüffel on 28 Feb 2024
Vielen dank.MfG

8/10 Good

Tomoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所は最寄りバス停から近く、周辺のいくつかの観光施設へのアクセスも良かったです。 部屋は広く、また、浴室にはシャワーだけでなく浴槽がありました。隣の部屋との防音にも優れていたと思います。
Stayed 1 night in Jan 2024
Response from Hotel Citta Trüffel on 28 Feb 2024
どうもありがとうございます。よろしくお願いします、

8/10 Good

Badia

Stayed 1 night in Dec 2023
Response from Hotel Citta Trüffel on 28 Feb 2024
Vielen dank.MfG

10/10 Excellent

Rekia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Preis-Leistungs-Verhältnis!! Schönes Zimmer, tolle Badewanne und sehr freundliches Personal. Fühlte mich hier sehr wohl und werde auf jeden Fall wieder kommen👍
Stayed 1 night in Dec 2023
Response from Hotel Citta Trüffel on 28 Feb 2024
Vielen Dank. MfG

8/10 Good

Harald

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Anja

Liked: Staff & service
Das Bad war mit dem alten Fliesenspiegel wirklich schön neu gemacht.
Stayed 1 night in Dec 2023

10/10 Excellent

Johannes

Stayed 1 night in Oct 2023

8/10 Good

Hai Ray

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Johannes

Business traveller
Ein Geheimtipp. Jederzeit wieder!
Stayed 1 night in Sep 2023

6/10 Okay

Anne

Stayed 1 night in Sep 2023

10/10 Excellent

Scharo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

M.

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Tünde

Stayed 4 nights in Jul 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
다시는 가고싶지않음..
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eine schöne Zeit
Das Hotel liegt perfekt um Wiesbaden zu Fuß zu erkunden. Von der Dame am Empfang wird man herzlich begrüßt und hilft mit Rat und Tat. Ein schönes Hotel und komme gerne wieder. Frühstück kann man direkt um die Ecke bekommen.
Stayed 3 nights in Jun 2023

4/10 Poor

MIYOUNG

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2023

6/10 Okay

Hady

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Sehr schönes Business-Doppelzimmer. WC-Nische roch jedoch nach Urin und an den Fliesen waren auch noch andere Spuren zu erkennen. Echt ekelhaft.
Stayed 1 night in Jun 2023

10/10 Excellent

Elisabeth

Stayed 1 night in Jun 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Immer wieder gerne
Stayed 1 night in Jun 2023

4/10 Poor

Toshifumi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
ホテルのフロントは朝7時ごろから21時ごろまでで24時間常駐の社員はいません。深夜やその他の時間は誰もいません。朝食もありません。 セ-フテイボックスが壊れていましたし、部屋でのwifiも修理中でしたがどれも復旧に時間が掛かると言われました。 常駐の従業員が24時間居ないのでホテルの設備の不備をすぐに直す事が出来ません。
Stayed 2 nights in May 2023

4/10 Poor

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Zimmer und Personal waren diesmal nicht so gut
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswert: sauber, komfortabel, gute Lage
Gute, zentrale Lage. Große, komfortable, saubere Zimmer. Parkmöglichkeit in völlig akzeptabler Entfernung. Insgesamt für den Reisezweck passendes und empfehlenswertes Hotel.
Stayed 2 nights in May 2023

8/10 Good

BENI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Michael

Stayed 1 night in Mar 2023

8/10 Good

Annika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Hotel in sehr zentraler Lage, Zimmer sind gut schallisoliert, sauber und gut ausgestattet, Empfang ist freundlich jedoch fast etwas zu locker, Checkout bis 12 Uhr hat mir sehr gut gefallen, Sauna leider nur gegen Aufpreis, leider konnte man sich über den SmartTV nicht ins eigene PayTV einwählen weil der Fernseher nicht mit dem Internet verbunden war.
Stayed 2 nights in Feb 2023

8/10 Good

Iris Eva

Stayed 2 nights in Nov 2022

10/10 Excellent

PORTIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Oh wow the lovely gentleman who check me in is the kindness I forgot to ask is name but always a smile in is face I felt at home thank you
Stayed 1 night in Nov 2022

4/10 Poor

Brigitte

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Das Frühstück war für ein solches Hotel mehr als dürftig
Stayed 1 night in May 2022

6/10 Okay

Heiko

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Top Lage weiter Parkplatz
Leider während des gesamten Aufenthalts kein Internet. gewöhnungsbedürftiges Frühstück. Belegte Brötchen
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の設備は少し古い感じもある(水回り等)が、ホテル全体が小ぢんまりしていて、アットホームな雰囲気が良かった。スタッフは皆さん、感じの良い方で快適に過ごす事が出来た。
Stayed 4 nights in Jan 2020

10/10 Excellent

Selma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Sonja

Stayed 1 night in Dec 2019