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Reviews of Shoreline Apartments

3.5 out of 5
Shoreline Apartments
5 Acacia Drive, Whitsundays, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 4 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

7.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 4 nights in Jul 2023
Response from Hamilton Island Private Apartments on 30 Jul 2023
Shorelines 01Daniela we are pleased to hear you enjoyed your stay at our Shorelines 01 apartmentFrom everyone here at Hamilton Island Private Apartments

10/10 Excellent

Garry

Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Shorelines. The apartment was clean and tidy and all communication was clear. The view was spectacular and there were a few basic essentials there to start us off. The only negative could be all the stairs but we didn't find this a problem.
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Amazing view
The view was amazing sunsets spectacular but overall very disappointing On arrival the apartment was still being cleaned although we could have checked in an hour earlier. The young lady cleaning didn’t seem to have any idea how to clean. I spent an hour cleaning before we could unpack and the linen was stained and looked dirty l had to find some clean linen in the cupboard and change the bed. We had no hand towels or soap and only 2 toilet rolls for an apartment with 3 toilets considering the amount we paid for this appartment we were very disappointed. The communication with our caretaker was very good and he kindly gave us a late checkout which was really appreciated as we had a late flight home. The island was beautiful and we had glorious weather but l would not stay at shorelines again the bed was extremely uncomfortable and if you are a bit older as we are there are so many stairs they became a chore and as for the edge pool it is at the next block of apartments and so many stairs down to get to it, l still didn’t get to see it as it was too big a hike to get to. My overall review very disappointing.
Stayed 7 nights in Aug 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Brilliant stay. Gorgeous view at an amazing place. Apartment was modern clean and well kitted out. Great spot and highly recommend.
Stayed 3 nights in Jul 2018

6/10 Okay

Andrea, Gold Coast

Liked: Staff & service
The location and view was absolutely stunning. Unfortunately the apartment needs a repaint, is a little dated and the beds were not comfortable, the sheets rough and the single bed was actually broken under the mattress. The apartment was not thoroughly cleaned on arrival with yellow stains behind the toilet and even dark hairs on a pillow. Apart from that, the apartment was comfortable and tidy.
Stayed 5 nights in Jun 2018

6/10 Okay

Maria, south australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed
Paying over $500 a night we were disappointed as soon as we walked in. The place was very tired and not that clean. The walls were dirty and I don't think the bed covers had been changed in a while. The place needs a paint job and the bathrooms need renovating. The toilets smelled too. There were workers working on other apartments next door from 7.00 am nearly every morning. But there are good points, great view & location and free golf buggy. I think there are new owners in July and I hope they put some love and a little money into them. Not great value.
Stayed 7 nights in May 2018

8/10 Good

M, Victoria, Australia

Liked: Staff & service, room comfort
Awesome view
Wonderful Apartment lacking in some attention to detail. Views spectacular. Beds comfortable. Overall cleanliness lacking in areas. Cobwebs, dirty marks on walls, dust. Outdoor furniture in need of repairs. Location excellent. Pity not closer to pools.
Stayed 6 nights in Nov 2017

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Stefan

Travelled with family
Liked: Staff & service
Amazing island with amazing views. The accomodation was a at a perfect spot but looked unfortunately already tired and not always as clean as you would expect from such an expensive apartment.
Stayed 4 nights in Feb 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Appartement mit schönem Ausblick. Gute Ausstattung und Golf Cart als Fortbewegungsmittel inklusive
Stayed 5 nights in Mar 2023
Response from Hamilton Island Private Apartments on 10 Mar 2023
Shorelines 09Great apartment with a beautiful view. Good equipment and golf cart included as a means of transportThanks for your review Nicola - we are glad you enjoyed the stunning views at Shorelines 09Regards from the Team at Hamilton Island Private Apartments

8/10 Good

Miao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

6/10 Okay

Alexandre

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 4 nights in Aug 2018