Hotel Dekat Whitehaven Castle

"Staff are always helpful and friendly. Breakfast was great. Downside, some of the areas are being redecorated but didn’t see any work going on"

"The Team Members were all cheerful, friendly and helpful. I enjoyed staying at a place which has real character."

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"Room spotless, owner friendly"

"Understaffed. Very slow and inattentive service. Hadn’t been informed that a Prom was being held that night. Overpriced food."

"Great staff Fantastic breakfast and evening meal and onsite parking"

"Room was absolutely amazing couldn't fault at all clean & had everything needed, staff was friendly & so helpful they only thing that let the place down was the breakfast but honestly cant fault the rest the staff was amazing & didnt charge for the breakfast thank yous so much for everything"

"Can’t fault the place. Clean and comfortable and a really good breakfast. Will use agin 100%"

"Best breakfast ever However shower ( room 6) rubbish "

"On arrival we were greeted with a bottle of wine biscuits and a bottle of milk which was a lovely touch. It is a lovely place to stay and would have no problem booking again."

"Rooms were clean but dated. Breakfast was great. Bed a little lumpy"

"Very bad experience"

"We stayed for 1 night in June. We were originally allocated a room on the ground floor near the bar area, which under normal circumstances would have been fine, the room itself was very nice. However, we have a child undergoing cancer treatment and she would not have settled. Paul, who I believe to be the owner manager, was very accommodating and went to great lengths to ensure we could have a lovely stay at this hotel. He arranged for a single bed to be put in one of the double rooms upstairs,...