2/10
I was charged extra fees and staff at reservation desk said it is because I booked through Expedia. Also I was charged 250 $ as damage deposit. After one week I have to call them back to revert back my deposit. It took three days constant reminder calls to get money back . To keep my back bag before check in time they want me to charge extra as well. They gave me only two keys whereas we were three guests. The bed sheets were unclean and had some sort of stains were there. The pool area was also not well clean.
Samreen
Menginap 1 malam pada Jul 2025